Freddy's Frozen Custard & Steakburgers

Went through the drive thru and ordered a double burger meal. One burger. One fry. One drink. After waiting at the window for a while I was told to pull up to a overflowing trashcan. The guy ahead of me ordered 5X what I ordered and did not have to wait and 2 of the cars behind me also did not have to wait. After waiting 10 to 15 minutes I was handed my food where the burger did not have anything on it other than 2 pickles. I'm not sure if this is standard or not but it was off putting. 13 dollars for the meal was not worth it as the burger tasted mediocre and the fries were nothing special. I'd rather go anywhere else for food than go here again. I hope this is not how every new customer is treated.

Freddy's is always amazing I had gotten a spicy chicken sandwich and the original double bacon cheeseburger with fries and a water the only thing I would suggest is that they learn how to make malts better because it ends up just being more of a shake

Just stopped on way home from KC it was the most disgustingly dirty place I have been in for a long time.Its really bad that you can see back into the kitchen as the employees all stand around and counters are
dirty and food on the floor I think I will pass on stopping in future

Good food, quick service even when they were super busy.

Terrible service - waited in line for 45 min just to find out they were out of what I wanted to ordered. Slow service.

Great food, quick service, clean and quiet.

I just went there a bit ago, and came home to eat my food. When I was almost all the way though my burger. I look down and it was almost raw in the middle. Now I am experiencing some lower intestinal issues if you catch my drift, and I’m not one to complain, but I called. The lady that answered was non-apologetic and asked me in a monotone voice if I’d like to come back right now and get a free order.. to which I declined and reiterated that I was on the toilet and couldn’t get off. (Not to mention not in the mood to eat what just made me sick.) She then said “keep us updated and we will get you a free meal next time.” The whole call was odd and seemed uncared about. Make sure if you go to Freddie’s, you look at the inside of your burger and check to make sure it’s not raw in the middle. If I could give them no stars today, I would. I expected at least in a kind voice, a “hey, thanks for letting us know, we will do what ever- give you a refund or a free meal, and we will talk to our staff about proper cooking procedures.” Literally all I was hoping for, but instead, got someone who literally didn’t care and even hung up on me rudely. 😅😭

Rude tone through drive thru

All tables dirty floor extremely dirty out of straws for drinks and never refilled while there. 11:15 am not busy not sure if it is always filthy but no reason at that time.

Better than other fast food places.

Free burger when downloading app

Food was a bit salty, otherwise good.

They were super helpful

We love Freddy's, they have the best burgers and my kids love their fries!

Great lettuce wrap burger