Jimmy John's

1640 W Broadway, Council Bluffs
(712) 256-6330

Recent Reviews

Sort by
Sue Thornton

❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

matthew johhson

Every time I go to Jimmy John's, they always screw up my order. I tell them no tomatoes, and what do they do? They put tomatoes on it! And then they forget my chips. And when I say something about it, the lady gets all pissy. This location is going down hill.

Atmosphere: 5

Food: 2

Service: 2

Jerimiah

Manager is overly aggressive when requesting a refund for cheese you didnt ask for. Initially flat out says she isn't doing a refund for cheese. Next time I'll just do a chargeback for whole order instead of dealing with unneeded aggressiveness.

Them not having a way to refund a single item as opposed to the whole order should not be taken out on the customer.

Mr Unknown

Most time it's fine, but this time I ordered through the app for the first time. I customized my sandwitch in the app but it did not show up on the receipt and defently didn't show for the employees. When trying to explain what happened to the employee he kept cutting me off and at the end of the conversation the guy told me that I'm just going to have to go somewhere else.

Atmosphere: 3

Food: 4

Service: 1

Jerald Miller

Ordered online grabbed cash ran out of house they total was 55.16 grabbed a 50.5.1 dollar bill lady refused to accept the 50 even though passed marker test rather throw the food away

Service: 1

Racquel Bowen

Canceled our order because we were paying cash. No one called and told me, I was tracking it on the website and it disappeared. When I called I was told "they didn't have a delivery driver for cash orders."

Service: 1

Jimmy Palmer

Trash. Trash management, trash service, trash everything. They are what yours expect from a CB Jimmy John's

Atmosphere: 1

Food: 1

Service: 1

James Lathrop

Sold me a drink knowing they couldn't provide any ice for it. Yes, a nice warm cola. Thanks. Didn't even give me a receipt so I can't even get my money back. The sandwich was pretty weak too. I can't even tell if it even had turkey on it.

Atmosphere: 1

Food: 1

Service: 1

C Baker

I come to this location frequently for lunch because it’s so close to my office. They are always so friendly and very fast! They even remember my usual order and just make me feel really welcomed :) appreciate you guys!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Salt & Vinegar Chips

Colleenrae Welling

Over priced, bad service

Atmosphere: 2

Service: 1

Recommended dishes: Sandwich

S Baker

I come to this location frequently for lunch because it’s so close to my office. They are always so friendly and very fast! They even remember my usual order and just make me feel really welcomed :) appreciate you guys!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Salt & Vinegar Chips

Diane Schutt

I told them I wanted extra oil and vinegar but the didn't put on it. Then when I told them they just said that they did my sandwich was so dry I could barely eat it.

Marion

I have a hard time understanding how a delivery was left on our front deck when we were 1300 miles away. It was not pleasant to have rotted food in front of our front door when we arrived home from

Service: 1

Lisa W Hoult

One car in front of me in drive thru. Took 6 minutes to get my order. Cashier was quite unfriendly and seemed bothered to look up my rewards.
Didn't give me total, didn't give me a receipt.
Too much salt on the sandwich.
Just horrible.

Atmosphere: 1

Food: 1

Service: 1

Lisa Hoult

One car in front of me in drive thru. Took 6 minutes to get my order. Cashier was quite unfriendly and seemed bothered to look up my rewards.Didn't give me total, didn't give me a receipt.Too much salt on the sandwich.Just horrible.

Atmosphere: 1

Food: 1

Service: 1

Loading...