McDonald's
1607 W Broadway, Council Bluffs
(712) 322-0705
Recent Reviews
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1 hour wait, and never received food order, had to request refund because manager forgot to make order.
Atmosphere: 1
Food: 1
Service: 1
Very slow at times
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Big Mac, French Fries
Edit 11/25/2025: The quality isn't any different. The service at this location has improved and is much faster. I am happy with that.
Fast food but slightly better than some fast food places.
Atmosphere: 3
Food: 5
Service: 5
I had ordered food this morning from the store and well I mean just look at the photo the bond was legitly soggy as hell to where I can barely push up on it and it was literally pulling the soggy part up there was so much grease on this that it made it to the box was pretty much no longer a box
Amazing
Atmosphere: 5
Food: 5
Service: 5
Need to pay more attention to the counter
Atmosphere: 3
Food: 3
Service: 2
Your manager Lisa the older lady is great! They were super busy and hardly had any crew. She was trying to help other customers with mistakes and to be called a retard and inappropriate names is not ok. Why would companies with ok with this? Thank you manager Lisa for doing a great job. Sorry you had to be talked too like that. Keep up the good work. Unfortunately companies only focus on the negatives
Atmosphere: 5
Food: 5
Service: 5
if you are a doordash driver stay away from this location. I stood for 5 minutes waiting. I said excuse me and the manager told me I'm being paid to wait so I need to wait. I asked for an ETA because the customer was asking how much longer on his order and he said Bi**h if you don't like it get a different job. Then before I was given the order a teenage boy asked the girl what the name was on my order so they could block me from coming back because I interrupted a family matter conversation.
McDonald's low key doing a really good job lately. Showing why they are superior and the # 1 fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
This store fits the "always forgets items" stereotype. Cant count on my fingers the amount of times Ive gotten the complete wrong order or literally missing items from my orders. Food is meh usually. Half the time Im missing my food so cant really say its good when I dont get it to begin with.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Kid taking money in the back playing video games on his phone🤣😂 they want to park every car ! The parking lot was full of at least 10 car and he wanted to park me ! I told him I wasn't gonna park so he handed me my food??? Why would you park a car if there food was ready?! This McDonald's does real good usually. But this shift needs a little guidance it was actotal zoo . 2/18 @840pm.
Atmosphere: 1
Food: 4
Service: 1
Ordered a #1 Meal in the drive through but got no fries? Do the meals not come with fries anymore?
Atmosphere: 5
Food: 5
Service: 1
Rundown McDonald's in a run down city
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hash Browns, Sausage
Apparently they cannot open my breakfast burrito to put extra cheese in it. But can put a slice of cheese they forgot on my sandwich. Why is that a quick open up the burrito and put the cheese in. What has this world come to where it's ok to open my hamburger put cheese on it but not my burrito. Top it off I even had to run in because drive thru gave me the wrong order. It wasn't even busy.
Atmosphere: 1
Food: 1
Service: 1
Service is bad a lot of the time even though they have plenty of people working it always takes 20-30 minutes to get your food inside and 15 minutes of waiting to get your food after they have you park
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Big Mac, French Fries
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