Yesterday I was in there with my family and watched a hispanic young woman get kicked out. The manager walked out of the kitchen and said something to her loud enough that I heard and i was standing right by the kitchen. Me and my family talked about it and we will never return to your establishment, we will go support local businesses
Melanie Haller
One of the worst experiences I have EVER had at any restaurant in my life! Ordered the 6oz filet MEDIUM, took forever and it came out BLOODY and COLD in the center. Server took it back, waited forever again, then my boyfriend mentioned that the manager had come to the table behind us with a steak on a plate that looked like mine and he tried to get his attention and even said “I think that’s our steak over here”. By the time I looked back the lady had already cut into it (which didn’t make any sense anyways because their table had just been seated and they were just given their salads). He completely ignored us and we had to flag down the server again, to which she then went behind us and grabbed the other lady’s steak and took it back to the kitchen. She then came back again and said she couldn’t give it to me because the other person had touched it (understandable) but I asked why she didn’t just let her keep that steak if that’s what she ordered (ironically she had ordered the exact same thing, go figure) to which she replied “that steak was meant for your ticket and not hers so neither of you can have it” which didn’t make any sense at all. By this point we had been there an hour and I just wanted to leave but she said she could get one cooked to go for us. I reluctantly agreed and we waited, yet again, and by the time the new one came back in a box it was a tiny, burnt/well done piece of crap that I don’t even want. They did take it off the bill but then she also tried to charge us for 2 drinks when I only had one water, and didn’t give us a pen when bringing the receipt and basically ignored us afterwards and I had to get another servers attention (she was sweet), for a pen. The manager never even came back over to apologize after his mess up. If you want a good meal with decent service, avoid this particular location at all costs, the one on 156th is great!
Larry Cooper
Enjoy sitting in bar area. Bartenders an server very friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried Steak
Deshawn Holloway
I have never had a bad experience at this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried
John Derek
Pretty good all around.. Food was geeat.. Service was good.. Atmosphere was fair.. Nothing Texas Roadhouse did wrong.. People are just rude in general now..
Atmosphere: 3
Food: 5
Service: 4
Tammy Birge
Went last night and took my uncle there for his 60th birthday and he has never been to a Texas Roadhouse! Thank you Jen for a wonderful service. He loved it so much he talked about it today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, Caesar Salad, Steak Fries, House Salad
Alayna Chapman
Cerenity was the sweetest ever! Even in a bustling atmosphere she took good care of us, and made sure we had everything we needed. Amazing job wish there was more servers like her!
Nicole Mears
Parking: It's always seems like a clustered tight fit with the parking lot.
Kid-friendliness: Easy to bring kids of all ages.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, House Salad, Baked Potato, Ribs
Sarah Reed
Our waitor was phenomenal!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Infamous Bread and Butter, Cactus Blossom, Steak Fries, House Salad, Sirloin, Chicken Fried Steak, Mashed Potatoes
Jasmine Lee
The food wasn't all that great and the food was like no salt the macaroni cheese was dry
It was pretty busy for a Tuesday night and it's always better if you pick your own steak, sat at the bar and although it took a bit longer for my food my steak was perfect, like literally perfect
Atmosphere: 4
Food: 4
Service: 3
Ashish Masih
On my first visit the ribs were awesome. But several other visits after that, either the ribs were dried out or burnt a little bit.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Slab of Ribs
Janet Leonard
I ordered to go for my husband and I, very easy to order and pay! I was greeted by 2 girls full of smiles and very helpful, I wish I got their names. The food was out of this world! The cook out did themselves for sure!
Atmosphere: 5
Food: 5
Service: 5
wheeler0040
Callie was an excellent server, very nice and friendly. Made me feel welcome and made my crappy day much nicer!!!
Atmosphere: 5
Food: 4
Service: 5
James Martin
It was great the service was great and the food was good with almost no wait.
Yesterday I was in there with my family and watched a hispanic young woman get kicked out. The manager walked out of the kitchen and said something to her loud enough that I heard and i was standing right by the kitchen. Me and my family talked about it and we will never return to your establishment, we will go support local businesses
One of the worst experiences I have EVER had at any restaurant in my life! Ordered the 6oz filet MEDIUM, took forever and it came out BLOODY and COLD in the center. Server took it back, waited forever again, then my boyfriend mentioned that the manager had come to the table behind us with a steak on a plate that looked like mine and he tried to get his attention and even said “I think that’s our steak over here”. By the time I looked back the lady had already cut into it (which didn’t make any sense anyways because their table had just been seated and they were just given their salads). He completely ignored us and we had to flag down the server again, to which she then went behind us and grabbed the other lady’s steak and took it back to the kitchen. She then came back again and said she couldn’t give it to me because the other person had touched it (understandable) but I asked why she didn’t just let her keep that steak if that’s what she ordered (ironically she had ordered the exact same thing, go figure) to which she replied “that steak was meant for your ticket and not hers so neither of you can have it” which didn’t make any sense at all. By this point we had been there an hour and I just wanted to leave but she said she could get one cooked to go for us. I reluctantly agreed and we waited, yet again, and by the time the new one came back in a box it was a tiny, burnt/well done piece of crap that I don’t even want. They did take it off the bill but then she also tried to charge us for 2 drinks when I only had one water, and didn’t give us a pen when bringing the receipt and basically ignored us afterwards and I had to get another servers attention (she was sweet), for a pen. The manager never even came back over to apologize after his mess up. If you want a good meal with decent service, avoid this particular location at all costs, the one on 156th is great!
Enjoy sitting in bar area. Bartenders an server very friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried Steak
I have never had a bad experience at this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried
Pretty good all around.. Food was geeat.. Service was good.. Atmosphere was fair.. Nothing Texas Roadhouse did wrong.. People are just rude in general now..
Atmosphere: 3
Food: 5
Service: 4
Went last night and took my uncle there for his 60th birthday and he has never been to a Texas Roadhouse! Thank you Jen for a wonderful service. He loved it so much he talked about it today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, Caesar Salad, Steak Fries, House Salad
Cerenity was the sweetest ever! Even in a bustling atmosphere she took good care of us, and made sure we had everything we needed. Amazing job wish there was more servers like her!
Parking: It's always seems like a clustered tight fit with the parking lot.
Kid-friendliness: Easy to bring kids of all ages.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, House Salad, Baked Potato, Ribs
Our waitor was phenomenal!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Infamous Bread and Butter, Cactus Blossom, Steak Fries, House Salad, Sirloin, Chicken Fried Steak, Mashed Potatoes
The food wasn't all that great and the food was like no salt the macaroni cheese was dry
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was pretty busy for a Tuesday night and it's always better if you pick your own steak, sat at the bar and although it took a bit longer for my food my steak was perfect, like literally perfect
Atmosphere: 4
Food: 4
Service: 3
On my first visit the ribs were awesome. But several other visits after that, either the ribs were dried out or burnt a little bit.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Slab of Ribs
I ordered to go for my husband and I, very easy to order and pay! I was greeted by 2 girls full of smiles and very helpful, I wish I got their names. The food was out of this world! The cook out did themselves for sure!
Atmosphere: 5
Food: 5
Service: 5
Callie was an excellent server, very nice and friendly. Made me feel welcome and made my crappy day much nicer!!!
Atmosphere: 5
Food: 4
Service: 5
It was great the service was great and the food was good with almost no wait.
Atmosphere: 5
Food: 5
Service: 5
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