Wendy's

3524 W Broadway, Council Bluffs
(712) 328-3392

Recent Reviews

Sort by
Mike Landon

It took forever to order, took it as long to get the food, and the food was mediocre at best would not recommend it

Atmosphere: 1

Food: 1

Service: 1

Star Explorers

Me and my wife ordered through the app and when I got to the location to pick up the order I was told that they were out of everything we ordered even though we called ahead and they said they had our items. Then they refused to refund my money or substitute any of the items for something else this is very poor customer service we will be contacting corporate.

Atmosphere: 1

Food: 1

Service: 1

Austin R

This Wendy's is terrible. I have ordered DoorDash twice this past week and both times I have waited an hour or longer for my order, mind you this is literally one or two sandwiches.. and both times I've had to cancel and get a refund because they don't turn off their DoorDash orders when they're not taking them. Open until midnight? I ordered at 8pm and then days later at 9:40pm, neither order was completed nor was there communication on what was going on. I could run this Wendy's better if I had no arms or legs and was deaf and blind. And this isn't just a DoorDash issue, I've gone in person where the screen clearly says "BACON" and "NO TOMATO" yet I got no bacon AND tomato. I feel like this Wendy's is run by 3 year olds.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger, Baconator

Brain Storm

Watch what you eat because I might have a surprise it will grow on you like a terrible ex

Tony

Great chilly

Atmosphere: 5

Food: 5

Service: 5

Kathryn Greenwood

Gave specific instructions, but , still did not get it correct.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: French Fries, Jr Cheeseburger, Chili, Baconator, Hamburger

Bill Luster

Went in for chili it wasn't on menu when asked was informed they didn't sell it i guess I'll be going to runza and culivers for my chili

Atmosphere: 3

Food: 1

Service: 3

Ryan Johnson

Worst Wendy's ever!!!
Food was cold, and the fries were old AF!
Salad was nasty,
I'd be embarrassed to be the owner of this place

Molly Gibson

Ordered thru Uber Eats...food was great, but would have been significantly better if my chili had come with the crackers it's supposed to and the cheese and sour cream I paid extra for. Otherwise good

Food: 5

Service: 3

Recommended dishes: Chili

Nathaniel Allen

Food was gross and they were out of everything. Service was meh and they forgot a lot of our order. Area and store in general are just sketchy. You know it’s bad cause I took the time to leave a review.

Atmosphere: 1

Food: 1

Service: 2

Julie Allen

Rough. Lock your doors.

Atmosphere: 1

Food: 3

Service: 3

Brad Krause

Good food , great price on the 3.00 breakfast combo

Atmosphere: 5

Food: 5

Service: 5

Mattie Gilsdorf

Food was good and hot. An employee can back from break and made the entire restaurant smell like weed. Woman at the counter seemed annoyed that I was there, which I could understand if I was there right at close, but it was 4:30.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Cheeseburger

Mike Young

Would not let me add to my order at window

Atmosphere: 4

Food: 4

Service: 2

Merry Jane

I was served a baconator double and that item does not exist on the menu, and the burgers were disgusting and not able to be eaten.

I will warn others to stay away from this place

Atmosphere: 1

Food: 1

Service: 1

Loading...