Makes you feel unwelcome and a inconvenience for online delivery service (which food always comes cold )
Amanda Kelly
Usually I can get my orderpicked up in arpund 30 minutes, but the last time we ordered a pretty big amount of pizza. So I gave them extra time to be fair. I got out there to pick it up and there at least 3 other people waiting on their orders yet. No one acknowledged any of us as we came through the door and I know that door makes a very distinctive slam when someone comes in. Within the 45 minutes extra I waited one gentleman left out of frustration and I asked them to cancel my order as well. One of the crew was running around trying to fix what they could, but the other looked lost. I hope they get this fixed.
Jdmdsmusdm
Order Buffalo Chicken Salad. They gave me raw meat, lettuce and Mozzarella cheese only.
Frank Chavez
I had and online order and it said it was going to be ready at 312pm i got there at 315pm got to the window and they told me to wait so I waited for 45 minutes until I went up to the window again and showed her my online order that said it was ready and paid for all she had to do was grab it of the stand they had there by the wall and there it was 45 minutes later my pizza and wings where cold such a bad costumer service they really need improvement as of yesterday.
Living Zombie
They Didn't Give my diet dr Kelp i ordered a 2 liter of diet dr kelp they didn't even bring it to me like how i am supposed to eat my pizza without my diet dr kelp Took My only drinking substance And now im dehydrated Choking on this over seasoned tortilla full of meat its like eating a popeyes biscut with no sauce drink
Jaime Barrios
I ordered to go. But pizza was delicious.
Wais Tice
Mitchel is the manager out here and she is amazing in many ways taking care of her costumers and have a great attitude.
Rod Bradley
Food was nearly 1/2 late from the time they stated it would be delivered and nearly every item was overcooked.
Kyle Perlich
Food was pretty good. Service was typical of businesses short on staff. Never came to check on food or beverage refills.
Brandon
I can't say enough bad things about this place. I ordered online and my food came over an hour late. It was to cold to eat and looked liked someone messed with it. We threw it all away.
This is the second time in a row our order was messed up.. probably the 8th time they forgot our sauces... it's just getting worse and worse
Atmosphere: 1
Food: 1
Service: 1
Mr. Orr
Called to place an order, lady hung up on us. Called back, no answer. Ordered online instead. Went to pick up and stood in the pick-up area for about 7 minutes before anyone from the staff was even around. Got my order but they were not pleasant at all. Very dismissive and its not the first time we've had this experience with the staff.
Atmosphere: 2
Food: 3
Service: 1
Brandi Ruskell
We had Pizza Hut (Denison) for the first time in years today and it was fantastic! The restaurant was clean, the food was great, and the new manager went above and beyond—he was incredibly friendly and even packed up our leftovers for us! Highly recommend!
Jesse Dukellis
I have never seen a more incompetent crew than I did tonight 4 out of five orders were screwed up just while I was there and my order was cold when I got it home because they could not remember to put the chicken wings down until after they tried to give me my pizza it is a very good thing that your system asks for a tip before you get the food because I would not have left one
Atmosphere: 1
Food: 1
Service: 1
John Peterson
This Pizza Hut blocks the $7 deals online. They do not participate in any of the money saving deals that you see advertised. That's kind of pathetic considering this is one of the worst Pizza huts in the country. They don't turn on online ordering until 4:00 p.m. and they rush their pizzas through the oven so they're never quite done properly. Save your money. Go to one of the other many options available in the local area.
Makes you feel unwelcome and a inconvenience for online delivery service (which food always comes cold )
Usually I can get my orderpicked up in arpund 30 minutes, but the last time we ordered a pretty big amount of pizza. So I gave them extra time to be fair. I got out there to pick it up and there at least 3 other people waiting on their orders yet. No one acknowledged any of us as we came through the door and I know that door makes a very distinctive slam when someone comes in. Within the 45 minutes extra I waited one gentleman left out of frustration and I asked them to cancel my order as well. One of the crew was running around trying to fix what they could, but the other looked lost. I hope they get this fixed.
Order Buffalo Chicken Salad. They gave me raw meat, lettuce and Mozzarella cheese only.
I had and online order and it said it was going to be ready at 312pm i got there at 315pm got to the window and they told me to wait so I waited for 45 minutes until I went up to the window again and showed her my online order that said it was ready and paid for all she had to do was grab it of the stand they had there by the wall and there it was 45 minutes later my pizza and wings where cold such a bad costumer service they really need improvement as of yesterday.
They Didn't Give my diet dr Kelp i ordered a 2 liter of diet dr kelp they didn't even bring it to me like how i am supposed to eat my pizza without my diet dr kelp Took My only drinking substance And now im dehydrated Choking on this over seasoned tortilla full of meat its like eating a popeyes biscut with no sauce drink
I ordered to go. But pizza was delicious.
Mitchel is the manager out here and she is amazing in many ways taking care of her costumers and have a great attitude.
Food was nearly 1/2 late from the time they stated it would be delivered and nearly every item was overcooked.
Food was pretty good. Service was typical of businesses short on staff. Never came to check on food or beverage refills.
I can't say enough bad things about this place. I ordered online and my food came over an hour late. It was to cold to eat and looked liked someone messed with it. We threw it all away.
Restaurantji Recommends
This is the second time in a row our order was messed up.. probably the 8th time they forgot our sauces... it's just getting worse and worse
Atmosphere: 1
Food: 1
Service: 1
Called to place an order, lady hung up on us. Called back, no answer. Ordered online instead. Went to pick up and stood in the pick-up area for about 7 minutes before anyone from the staff was even around. Got my order but they were not pleasant at all. Very dismissive and its not the first time we've had this experience with the staff.
Atmosphere: 2
Food: 3
Service: 1
We had Pizza Hut (Denison) for the first time in years today and it was fantastic! The restaurant was clean, the food was great, and the new manager went above and beyond—he was incredibly friendly and even packed up our leftovers for us! Highly recommend!
I have never seen a more incompetent crew than I did tonight 4 out of five orders were screwed up just while I was there and my order was cold when I got it home because they could not remember to put the chicken wings down until after they tried to give me my pizza it is a very good thing that your system asks for a tip before you get the food because I would not have left one
Atmosphere: 1
Food: 1
Service: 1
This Pizza Hut blocks the $7 deals online. They do not participate in any of the money saving deals that you see advertised. That's kind of pathetic considering this is one of the worst Pizza huts in the country. They don't turn on online ordering until 4:00 p.m. and they rush their pizzas through the oven so they're never quite done properly. Save your money. Go to one of the other many options available in the local area.
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