Arby's
$ • Fast Food
Hours:
6300 SE 14th St, Des Moines
(515) 287-6831
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I ordered two of the barbecue steak House brisket sandwich meals that looked huge and delicious in the picture, it was the exact opposite 😑 for a meal that is $13 this was really disappointing and clearly the amount of meat they put on this was just sad smh idk what’s going on at this location lately but that’s twice in the last week they have dropped the ball, the first time I went my fries weren’t filled even halfway up and now this tiny sandwich that was Luke warm...read full review
Manager was fine explained why there were no more pork products/ gave us our bag and what do you know 10 miles out the most expensive wrap was not in the bag went to call no answer ... so frustrating
UPDATE
the rep that finally answered offered us coupons via mail ?!? We were shorted a wrap did not offer a refund. We had to ask ... then she acted like she didn't believe us she asked for a specific time we would be coming in for the refund.. just dumb
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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Arby's features a welcoming drive-through with accurate orders, delicious food, and great app deals. There is ample parking available, and they have shown kindness by allowing customers to warm up in freezing weather. While the French melt sandwich with curly fries remains juicy and satisfying, some customers have noted that the service can be slow at times. Recently, one customer praised the food for being fresh and highlighted the kindness of the employees, feeling they received good value using coupons. However, another customer reported a lack of customer service on a different visit, finding it slow. Another regular mentioned a mix-up with their sliders and a rude response when requesting a refund, noting that the staff appeared unprofessional during their visit. Despite these issues, many still appreciate the overall quality of the food.