A&W Restaurant

2522 E University Ave, Des Moines
(515) 262-4700

Recent Reviews

Kevin Clemen

This store has really stepped it up and has become a better place to dine, the service is excellent and the people want you to enjoy your meal and

Atmosphere: 5

Food: 5

Service: 5

Chris augustine

Great place for a tasty burger and onion

Atmosphere: 5

Food: 5

Service: 5

Paul Fitzgerald

Went there at 9 pm and they were closed an hour early haven't been here in a while thought I'd see if the service got better and obviously it hasn't will not be

Service: 1

Shauna

This 2nd visit was Long Johns Silver. We dined in. Staff was nice. Food was fresh.Rootbeer float wasnt too bad. People were friendly. Glad I stopped for a treat before heading home.

Atmosphere: 5

Food: 5

Service: 5

Twanos Beyahos

Stopped by for the A&W while traveling and the Long John silver was a bonus. The entire staff was super friendly the food came out nice and hot. Ordered the cheese curds, fish, chicken sliders everyone enjoyed their food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Root Beer Float

Caydin Harper

Horrible way to run a business Bob. The people you have running this store are a joke. Probably why the employees follow. Glad McDonald's doesnt push away a customer. Have a nice day!

Atmosphere: 1

Food: 2

Service: 1

T A

Staff messed up on my order, that's okay we're all human! My issue is with the way it was handled.I let staff know politely they forgot one rootbeer Freeze & they forgot to replace two of my fry orders with cheese curds(1). First they wanted to charge me again for the curds because they already served me fries. Seriously? One of the gals said she would go look into it(2). 20mins later when my forgotten RB Freeze was finally done, I asked "curds?(3)" The girl replied, "I let the manager know and she hasn't done anything." I asked her to check on it. Shortly the girl comes out with OnE box of curds. I instantly remind her there were two(4). We sat a bit longer and the Manager upset comes up to us "you want another set of curds?" I explained how I ordered curds instead of fries & I just want what I ordered(5). She turned muttering about how they messed up walking toward her staff.10 mins later (40min from when we sat down) we're done eating our burgers and ready to go. Passing the front counter I asked the girl" what happened with the 2nd box of curds?(6)" The Manager keeping her back to me, reluctantly grabbed a box off the food line, handed it over her shoulder to the sweet girl (to hand to me-so manager could keep her back to me?).So yes my order was finally complete after asking for it 6 times (in parentheses), spending entirely too much time waiting on it and dealing with the rudest manager I've encountered for many years.No apologies, awareness or responsibility?

Atmosphere: 3

Food: 4

Service: 1

Alabaster C.

say what you will about A&W/ Long John silver'sdefinitely not the healthiest food in the world might take a little extra time but the people here are always nice fried Clams chili cheese fries like whoa also The delicious

Richard

They didn't put all my food in my bag. I ordered a meal. Got an extra side. They forgot the coleslaw I paid for.Parking: Was kind of busy. Half the parking I think was employees. I think they park by the door. Drive thru blocks some of the other parking.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Root Beer Float, Fish and Hushpuppies

The Mom

The food was cold and the Chilli cheese fries had a gallon of salt and way to much cheese sauce Chilli was burnt. Chicken sandwiches were cold. Worst place to go.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Root Beer Float

Tonya

The food was cold and the Chilli cheese fries had a gallon of salt and way to much cheese sauce Chilli was burnt. Chicken sandwiches were cold. Worst place to go.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Root Beer Float

Theresa Mckinnon

Great service! Great food! Best burger I've had in awhile. This place always has great food. Never had a bad experience here. Great job guys! Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Double Cheeseburger

Ines Ponce

It's really nice and friendly. Me and my family and Joy are food.

Atmosphere: 5

Food: 5

Service: 5

Kimberly Poulos

Came in at 6:45 every single table was dirty it was a Saturday night, we found one clean, dined in shouldn't have my husband likes to come here but it's terrible every time, food is ok, but the place isn't really clean...Parking: We found parking no problem

Juanita Alejandro

Be careful! Order your food by name and not combo number- instead of a delicious burger you'll get gross

Atmosphere: 4

Food: 4

Service: 3

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