Went to this bagel place hoping for a good breakfast, but it was a letdown. The food was just okay—not fresh or tasty. Service was slow and the staff seemed confused. The place was messy and not clean at all. Tables were sticky, and the whole setup felt unorganized. I had to wait way too long for a simple order. Definitely not coming back anytime soon. There are better spots nearby that actually care about their customers and keep things clean.
Atmosphere: 1
Food: 2
Service: 1
Audrey Hemmes
Im in between 3 and 4 stars. It was the BEST carmel cold brew ive ever had. I ordered the sausage (instead of baccon) avacado, tomato eggwhite on everything bagel unfortunately I got this pizza sausage bagel instead? It looks like it was just missing the avacado and tomato slices. They were busy so I just ate it without saying anything. Regardless it was a decent sandwich just a little different than what my pallet was expecting with my true order. The coffee will have me coming back.
Atmosphere: 5
Food: 3
Service: 5
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ordered, barley sat down before my bagel was “ready” i asked for toasted and it was cold, and barley the size of my palm. not worth the 4.50 i paid for it.
Steve Fisher
Jonathan Duteau and his staff really know how to take care of their customers. Great Job Team!!
Jouse Rodriguez
Coolest management and best bagels in Des Moines this is JR
Brad Smith
Craziest bagel sandwich I've ever had! I got the Vermonter with the twice baked hash brown. They were busy and after eating I can see why! Staff didn't let the Memorial Day weekend lunch rush phase them at all.
Chase Palmer
By far the best customer service I’ve ever experienced. They were all so nice, especially the lady taking my order. And the bagels are soooo good. Definitely would recommend to anyone and everyone!
Elexa Lewis
I come here often and have been for years. The food is always amazing (Breakfast on a bagel is always better). The staff is always helpful and friendly especially sally, she doesn’t allow me to forget my napkins, straw, or even drink for that matter. Thank you for this team always feeding my hunger!
Dalice Aguilar
We live down the road from this place and we come here about 2 times a week. This morning we encountered a really rude women who took our order. When I asked to use my reward she shook her head and acted annoyed that I even asked. Usually there’s a very kind gentleman working at the front. I don’t know if it was because we were a lesbian couple because after she took our order she was kind to the guy who was after us. Terrible customer service
Ivania Guerra
Great food, service and atmosphere! Manager was very focused and detailed on customer service! 10/10.
Love coming here and now they have a new, high energy manager, John! He must really love what he does and it shows. The cashier, a younger gentleman was so polite and helpful as well. The bagels are always fantastic (the Sriracha Sunrise is elite) and the service is now genuine and friendly! Look forward to coming back soon. Keep up the great work!
Cody Shepherd
This is one of our favorite bagel places! Today was a special treat. The gentleman at the cash register was very friendly and accommodating when I wanted to mix two types of sandwhiches. The new General Manger Jon was very personable and checked in to see how everything was. It was great to see him interact with the staff and customers in an uplifting way. The atmosphere seemed better than it did in the past. Bagels were on point, and the service was amazing, like always!
evelyn b
Everyone is so nice there
Kayla Carre (Kays Spiritual Ways)
I was having breakfast with my husband and our two boys this morning and our oldest son was taking a drink out of his water cup he had just received from the fountain & I asked him what was in his cup because I thought he had backwashed, he said he had not, so I took a look at it and it was COCKROACH LEGS clear as day 🤢🤮 As we were walking out I handed it back to the lady behind the counter and told her she should probably take a look at this and she also had a disgusting look on her face. I use to love going to this place, but after today I hope this place gets caught for how unsanitary and disgusting their environment is.
Chris Thomas
20 mins for 1 bagel? Guess it’s more important for 3 people to stand behind the counter and sing vs prepare food. Insane.
Went to this bagel place hoping for a good breakfast, but it was a letdown. The food was just okay—not fresh or tasty. Service was slow and the staff seemed confused. The place was messy and not clean at all. Tables were sticky, and the whole setup felt unorganized. I had to wait way too long for a simple order. Definitely not coming back anytime soon. There are better spots nearby that actually care about their customers and keep things clean.
Atmosphere: 1
Food: 2
Service: 1
Im in between 3 and 4 stars. It was the BEST carmel cold brew ive ever had. I ordered the sausage (instead of baccon) avacado, tomato eggwhite on everything bagel unfortunately I got this pizza sausage bagel instead? It looks like it was just missing the avacado and tomato slices. They were busy so I just ate it without saying anything. Regardless it was a decent sandwich just a little different than what my pallet was expecting with my true order.
The coffee will have me coming back.
Atmosphere: 5
Food: 3
Service: 5
ordered, barley sat down before my bagel was “ready” i asked for toasted and it was cold, and barley the size of my palm. not worth the 4.50 i paid for it.
Jonathan Duteau and his staff really know how to take care of their customers. Great Job Team!!
Coolest management and best bagels in Des Moines this is JR
Craziest bagel sandwich I've ever had! I got the Vermonter with the twice baked hash brown. They were busy and after eating I can see why! Staff didn't let the Memorial Day weekend lunch rush phase them at all.
By far the best customer service I’ve ever experienced. They were all so nice, especially the lady taking my order. And the bagels are soooo good. Definitely would recommend to anyone and everyone!
I come here often and have been for years. The food is always amazing (Breakfast on a bagel is always better). The staff is always helpful and friendly especially sally, she doesn’t allow me to forget my napkins, straw, or even drink for that matter. Thank you for this team always feeding my hunger!
We live down the road from this place and we come here about 2 times a week. This morning we encountered a really rude women who took our order. When I asked to use my reward she shook her head and acted annoyed that I even asked. Usually there’s a very kind gentleman working at the front. I don’t know if it was because we were a lesbian couple because after she took our order she was kind to the guy who was after us. Terrible customer service
Great food, service and atmosphere! Manager was very focused and detailed on customer service! 10/10.
Restaurantji Recommends
Love coming here and now they have a new, high energy manager, John! He must really love what he does and it shows. The cashier, a younger gentleman was so polite and helpful as well. The bagels are always fantastic (the Sriracha Sunrise is elite) and the service is now genuine and friendly! Look forward to coming back soon. Keep up the great work!
This is one of our favorite bagel places! Today was a special treat. The gentleman at the cash register was very friendly and accommodating when I wanted to mix two types of sandwhiches. The new General Manger Jon was very personable and checked in to see how everything was. It was great to see him interact with the staff and customers in an uplifting way. The atmosphere seemed better than it did in the past. Bagels were on point, and the service was amazing, like always!
Everyone is so nice there
I was having breakfast with my husband and our two boys this morning and our oldest son was taking a drink out of his water cup he had just received from the fountain & I asked him what was in his cup because I thought he had backwashed, he said he had not, so I took a look at it and it was COCKROACH LEGS clear as day 🤢🤮 As we were walking out I handed it back to the lady behind the counter and told her she should probably take a look at this and she also had a disgusting look on her face. I use to love going to this place, but after today I hope this place gets caught for how unsanitary and disgusting their environment is.
20 mins for 1 bagel? Guess it’s more important for 3 people to stand behind the counter and sing vs prepare food. Insane.
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