Burger King
4600 Fleur Dr, Des Moines
(515) 218-7314
Recent Reviews
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Nothing was fresh, and the drive up person was NOT a people person..
Atmosphere: 2
Food: 2
Service: 2
Employees don't understand english they don't understand the difference between sauce and sausage. ordered 2 orders of burrito jr, one order with no sauce and one with sauce. We got both with sauce told the employee she gave me a nasty look and got mad so she went to get it fix and this time she gave me a tortilla with just sausage no egg no hashbrown just plain, told them employee about it she look even more angry so i told them to just give me my money back and they called me a scamer haha
Atmosphere: 1
Food: 4
Service: 1
We ordered and they messed up the whopper we ordered and gave us a bacon cheeseburger instead, shorted us a fry, and gave us chicken nuggets that we didnt order, this place sucks. Thats why McDonald's is better.
Atmosphere: 2
Food: 2
Service: 1
Night shift customer service was absolutely terrible. We waited in the drive through for almost 30 minutes while they were playing and giggling and the lady running drive through was super rude. When we got our food and it was ALL cold. Drinks were nothing but ice. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrid customer service and they will not answer their phones(even if you call 10+ times). I asked for new fries on my online order i picked up because they were cold and they told me the time i placed my order and shut the window on me. I've worked in fast food for years, it takes two seconds to just get some new fries. This is ridiculous
Atmosphere: 2
Food: 2
Service: 1
Foods been hot, and what i ordered every time. Guillermo knows how to create repeat guests.
Food: 5
Service: 5
When did the Whopper Junior get so damn small and my order was not right
Food: 2
Service: 2
Very clean and professional staff.
Atmosphere: 3
Food: 5
Service: 5
Quick and delicious!
With went through drive-through, the lady told us to hold on there was nobody around waited about five minutes before she took our order got the window and paid waited. Another five minutes gave us a bag and we drove off and we was missing an item our cinnamon roll. Call the store. Nobody answers get voicemail. Leave message about it and never heard from them again never coming back. Poor service. and that’s why McDonald’s is better than them
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nothing about it was worth anything, horrible service and even worse food quality
Atmosphere: 1
Food: 1
Service: 1
they gave my order to someone else and they didn't offer to make it again or refund me and just said thank you like I was supposed to drive off
Atmosphere: 1
Food: 1
Service: 1
Very clean restaurant and the food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
My family and I had stopped by after a long day at the zoo. We ordered food and was excellent. Amazing service and clean restaurant. Will definitely return
Atmosphere: 5
Food: 5
Service: 5
We were told to pull forward, waited over 10 minutes for our order, only to have them bring out cold fries, a half full drink, and we never even received our burger, chicken wrap & water. The employee was rude & dismissive.
Atmosphere: 1
Food: 1
Service: 1
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