Cheng's Garden
1246 E 14th St, Des Moines
(515) 262-1999
Recent Reviews
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Really good Mai fun!!! I’m impressed!!! I will be a regular customer.
Atmosphere: 5
Food: 5
Service: 5
The food was good, however the service was horrible. I called to place a order, and the lady that answered the phone was so rude, disrespectful, and unprofessional that I didn't even order this time. They really need to learn to treat their customers better. It's safe to say they lost a customer because of her attitude. Remember, never spend your money with people who don't respect you and value your hard earned money.
Food: 3
Service: 1
Recommended dishes: Mongolian Beef
I love Cheng’s Garden! Best Chinese food in the metro. Prices are fair and you always get several fortune cookies. 10/10 will order again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chow Mein, Sesame Chicken, Chicken Wings with Fried Rice, Fortune Cookies, Mongolian Beef, Crabmeat Rangoons 6 蟹角, Shrimp Fried Rice虾饭, General TSO's Chicken Dinner Special Combo左鸡晚
The woman thats always at the counter acts like she has a cob stick in her butt. She never smiles and has a rude attitude. Not friendly at all. She'll put the delivery order on the counter and not say anything to you or maybe can't you read, your delivery is done. Worst restaurant on customer service I've ever been too.
Atmosphere: 2
Food: 3
Service: 1
Old friends / authentic and tasty ?
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery and it came right on time and was hot and tasted just fine- the negative reviews are too harsh.
Food: 3
Service: 4
Food tasted like it was made from a can of LaChoy...gross. Didn't get any egg rolls or extra rice and I ordered both. $44 wasted!!
Food: 1
Service: 2
This is the worst excuse for a restaurant. If you're going to be rude to customers at least have good food, I'd eat out of a litter box before I ever consider eating here again.
I am a door dasher and pick up orders from this location quite often, respect us one thing this store does not have. The lady who works there is very rude, and lucky I’m able to keep my composure. I asked her if this was everything she looked at me with a mug and said “go, go” and waved her hand towards me shooing me out the door.
Service: 1
This facility has potential, they are using guest areas to store a personal desk, file cabinet including all of their back of house items such as take out containers, utensils and more. I also noticed in one area where guests sit, were bags of soda cans stacked, a gas can and a few bags of potting soil. We were unfortunately sat among all of it. The food was good however we were not offered a drink but given a glass of warm water with no ice. Fix the above issues and you have yourself a place that guests feel welcome.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: General TSO's Chicken Dinner Special Combo左鸡晚
Restaurantji Recommends
ignore the 1 star reviews, its all people who had their fragile egos hurt from not being treated like royalty for ordering food. The employees are nice theyre just not excessively nice, remember that these are people and that they have different cultures from us. Food is great and its alright at its worst.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: General TSO's Chicken Dinner Special Combo左鸡晚, Shrimp Fried Rice虾饭, Hot & Spicy Shrimp
My spouse at the egg foo young it was ok but I didn't like the orange chicken it was dry and the service there so so poor
Atmosphere: 2
Food: 2
Service: 1
Unfortunately zero stars isn’t an option. I Door Dash in the evenings occasionally and had to pick up from here last night. I walked in, restaurant was empty except for 3 employees. No one greeted me as I stood there for about 10 min. She put together the order and just sat it down in front of me and said “name”. I gave her the name of the customer and she walked away. So rude. Almost as if I was bothering her. This is the second time i have been there to pick up a door dash order and was treated just as rudely the first time. Don’t waste your money there!
Atmosphere: 1
Food: 1
Service: 1
Always great service and accurate orders. One time I had to wait a few minutes for a pickup order and they felt so bad they gave me a neat calendar. A company worry
Atmosphere: 5
Food: 5
Service: 5
Always slow delivery. Owner is rude. Good luck with any thought of a refund.
Food: 2
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