Okay, I’ve been coming to China Chef 25 years and the food has stayed EXACTLY THE SAME. Don’t let the exterior of the building fool you, the food is hot, fresh, and high quality.
It’s a family-run restaurant. The son has taken over from his parents and the grandson was our server. The dining room just re-opened. Why aren’t you there yet?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Hot \u0026 Sour Soup, Extra Egg Rolls
Richard Snyder
Because of positive reviews I decided to give China Chef a try. NEVER AGAIN! It’s easy to have a problem in a restaurant, get upset, and write a negative review. This is not the place I’m coming from. I’m writing this to protect the public. I looked at the menu online and had decided on my to-go order before arriving. (Szechuwan Prawns). It was nothing like the description on the menu. The prawns are battered and fried, and are saturated, swimming in a sauce that soaks into the batter and ruins the prawns. Right after ordering, I noticed a table in the corner of the dining area, beside the open drive thru window set up with office supplies like telephones, pens etc, where there was an open bowl of eggroll filling, a pile of egg roll wrappers and a pile of rolled eggrolls and two people making the eggrolls without gloves RIGHT THERE ON THE OFFICE TABLE! I should have cancelled my order right then and there. Instead I got home to find the Prawns were what they were. There was also two eggrolls in the bag which I had NO intention of eating. And the egg drop soup was green. Literally green. Food that isn’t green shouldn’t be green unless there’s something seriously wrong with it. I decided to pack up everything, take it back and demand a refund. At the restaurant I was asked what was wrong. I explained everything. The place is small so every customer was able to overhear what was going on. The transaction was voided so hopefully I won’t see it appear on my card statement. As I went out the door I overheard the man at the counter making derogatory comments about me to other customers. I went to my car and was confronted outside by the man at the counter. He told me he “felt like I was inappropriate.” For telling the truth? I responded. He then makes excuses such as, it’s not wrong to wrap eggrolls in that area because it is their work area. However, it’s obviously office space. And that the menu online is not their menu, it’s just what some random people think the menu is like. However, the online menu I saw was a photo of their exact menu. He had no response for the green egg drop soup. He kept trying to make excuses but I said “I’m done here” and left. There are so many positive reviews about China Chef and I don’t understand why unless they are paid and/or family and friends are writing them.
Atmosphere: 1
Food: 1
Service: 1
Dione Fergsuon
The menu online price is completely different than at the place. I ordered orange chicken— menu says $15 dated June2025. However cashier says price is $18 plus tax and they have raised their price. An hour later I called in from a different number and was told the price was $17. CLEARLY, the place is changing prices based on whatever they want to charge. Dishonest.
Atmosphere: 1
Food: 3
Service: 1
D W
Floor was sticky, food was good.
Ben
Ordered for delivery. Every time I have ordered, from the service, the delivery, the quality of the food, it's excellent and wonderful.
Food: 5
Service: 5
Amanda Monfils
Loved the dinner for two option. Everything was so yummy. We will definitely be back soon
Incredible food and the sweetest folks running things at China Chef Restaurant on SW 9th! ❤️ I’ve recently had takeout, but I’ve dined in before too, and every time, the food has been consistently amazing!
Atmosphere: 5
Food: 5
Service: 5
Debbie Primrose
No dine in Not since covid. Pickup or delivery only
Food: 5
Service: 5
shane vine
BEST EGG ROLLS
Atmosphere: 5
Food: 5
Service: 5
Mommakay Defense Boxing Trainer
Very bad service! I have ordered several meals from this company!!! And when I say, I mean several! Majority of the time something is always being forgotten. Or the older lady who answered the phone can barely speak English and messed up on orders all the time! And they have a little boy that messed up on orders too, and always apologizing! I have had enough I went back for a refund! Because my order was totally wrong!! When I got there The little boy said where is the food I said the food that you messed up on you want me to bring the food back so you can throw it away? I said, but you put the manager on the phone in the manager is just going to give me a refund. The manager said nothing to me about bringing the food back however, I have no problem with going to get it Then the little boy states, let me go get the manager because I told you to bring the food back. The manager comes up to me and then states where’s the food I said you didn’t tell me to bring the food, but I will be willing to go get it. You just offered me my refund.. He then began to tell me that all I do is complain? complain are you serious? All your mother does is messed up on the order and your son messes up as well. Matter of fact he almost forgot my rice. How do you forget a rice with the meal? he then said you know what here’s your money. I don’t want your service anymore! I said oh you’re not getting my service anymore where are the people that was running it before you? Much better service!!!! Food was even fresh and hot! How is my food code if I just ordered it five minutes? He stated that we have been here for 25 years and we’re not going anywhere! Well, you won’t get a damn dollar for me again! I have noticed that they do not allow people to come in. You can only pull through the drive-through! They want to take our money but yet feel unsafe around us.ummmm .lol Very bad service trust me I’m an open person and very nice but this place is definitely rated a 1 Out of a five!!! They will smell and take your money and get upset if they mess up? So you mean to tell me that $18 was worth you losing a customer that orders several times a week from you? Wow !!! Are you serious as I’m watching through the window looking at the dirty atmosphere? How’s it even dirty when you don’t even allow customers in?lol This place is horrible! Please spread the word you’re better off by going to Hy Vee on the southside then this place on Southwest ninth China chef sucks! The first rule of thumb is to me is customer service. If you don’t have that you will not get my money bottom line.!
I was trying to just look at their menu and see if I wanted to go and order food and it wouldn’t even let me look at their menu without typing in a credit card so frustrating.
John Roberts
Wonderful! Best Hot & Sour soup that I have had anywhere! Egg rolls were great, the entre was a generous portion. And the service was great in this family run restaurant.
Atmosphere: 5
Food: 5
Service: 5
Dakota Lehman
I gotta say the food was super good, seasame chicken and egg rolls were 10/10 perfect. Kaila was my waitress and she went above and beyond. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Fatima Plumb
The food was amazing. & the server was so sweet & professional. 10/10 would go back again
Atmosphere: 5
Food: 5
Service: 5
eric otteson
Ladie inside can’t listen when givin instructions the first time so when you get your food and make it home nothing right
Okay, I’ve been coming to China Chef 25 years and the food has stayed EXACTLY THE SAME. Don’t let the exterior of the building fool you, the food is hot, fresh, and high quality.
It’s a family-run restaurant. The son has taken over from his parents and the grandson was our server. The dining room just re-opened. Why aren’t you there yet?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Hot \u0026 Sour Soup, Extra Egg Rolls
Because of positive reviews I decided to give China Chef a try.
NEVER AGAIN! It’s easy to have a problem in a restaurant, get upset, and write a negative review. This is not the place I’m coming from. I’m writing this to protect the public.
I looked at the menu online and had decided on my to-go order before arriving. (Szechuwan Prawns). It was nothing like the description on the menu. The prawns are battered and fried, and are saturated, swimming in a sauce that soaks into the batter and ruins the prawns. Right after ordering, I noticed a table in the corner of the dining area, beside the open drive thru window set up with office supplies like telephones, pens etc, where there was an open bowl of eggroll filling, a pile of egg roll wrappers and a pile of rolled eggrolls and two people making the eggrolls without gloves RIGHT THERE ON THE OFFICE TABLE!
I should have cancelled my order right then and there. Instead I got home to find the Prawns were what they were. There was also two eggrolls in the bag which I had NO intention of eating. And the egg drop soup was green. Literally green. Food that isn’t green shouldn’t be green unless there’s something seriously wrong with it.
I decided to pack up everything, take it back and demand a refund.
At the restaurant I was asked what was wrong. I explained everything. The place is small so every customer was able to overhear what was going on.
The transaction was voided so hopefully I won’t see it appear on my card statement.
As I went out the door I overheard the man at the counter making derogatory comments about me to other customers. I went to my car and was confronted outside by the man at the counter. He told me he “felt like I was inappropriate.” For telling the truth? I responded. He then makes excuses such as, it’s not wrong to wrap eggrolls in that area because it is their work area. However, it’s obviously office space. And that the menu online is not their menu, it’s just what some random people think the menu is like. However, the online menu I saw was a photo of their exact menu. He had no response for the green egg drop soup. He kept trying to make excuses but I said “I’m done here” and left.
There are so many positive reviews about China Chef and I don’t understand why unless they are paid and/or family and friends are writing them.
Atmosphere: 1
Food: 1
Service: 1
The menu online price is completely different than at the place. I ordered orange chicken— menu says $15 dated June2025. However cashier says price is $18 plus tax and they have raised their price. An hour later I called in from a different number and was told the price was $17. CLEARLY, the place is changing prices based on whatever they want to charge. Dishonest.
Atmosphere: 1
Food: 3
Service: 1
Floor was sticky, food was good.
Ordered for delivery. Every time I have ordered, from the service, the delivery, the quality of the food, it's excellent and wonderful.
Food: 5
Service: 5
Loved the dinner for two option. Everything was so yummy. We will definitely be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Sesame Chicken, Mongolian Beef, Hot \u0026 Sour Soup
Incredible food and the sweetest folks running things at China Chef Restaurant on SW 9th! ❤️ I’ve recently had takeout, but I’ve dined in before too, and every time, the food has been consistently amazing!
Atmosphere: 5
Food: 5
Service: 5
No dine in Not since covid. Pickup or delivery only
Food: 5
Service: 5
BEST EGG ROLLS
Atmosphere: 5
Food: 5
Service: 5
Very bad service! I have ordered several meals from this company!!! And when I say, I mean several! Majority of the time something is always being forgotten. Or the older lady who answered the phone can barely speak English and messed up on orders all the time! And they have a little boy that messed up on orders too, and always apologizing! I have had enough I went back for a refund! Because my order was totally wrong!! When I got there The little boy said where is the food I said the food that you messed up on you want me to bring the food back so you can throw it away? I said, but you put the manager on the phone in the manager is just going to give me a refund. The manager said nothing to me about bringing the food back however, I have no problem with going to get it Then the little boy states, let me go get the manager because I told you to bring the food back. The manager comes up to me and then states where’s the food I said you didn’t tell me to bring the food, but I will be willing to go get it. You just offered me my refund.. He then began to tell me that all I do is complain? complain are you serious? All your mother does is messed up on the order and your son messes up as well. Matter of fact he almost forgot my rice. How do you forget a rice with the meal? he then said you know what here’s your money. I don’t want your service anymore! I said oh you’re not getting my service anymore where are the people that was running it before you? Much better service!!!! Food was even fresh and hot! How is my food code if I just ordered it five minutes? He stated that we have been here for 25 years and we’re not going anywhere! Well, you won’t get a damn dollar for me again! I have noticed that they do not allow people to come in. You can only pull through the drive-through! They want to take our money but yet feel unsafe around us.ummmm .lol Very bad service trust me I’m an open person and very nice but this place is definitely rated a 1 Out of a five!!! They will smell and take your money and get upset if they mess up? So you mean to tell me that $18 was worth you losing a customer that orders several times a week from you? Wow !!! Are you serious as I’m watching through the window looking at the dirty atmosphere? How’s it even dirty when you don’t even allow customers in?lol This place is horrible! Please spread the word you’re better off by going to Hy Vee on the southside then this place on Southwest ninth China chef sucks! The first rule of thumb is to me is customer service. If you don’t have that you will not get my money bottom line.!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was trying to just look at their menu and see if I wanted to go and order food and it wouldn’t even let me look at their menu without typing in a credit card so frustrating.
Wonderful! Best Hot & Sour soup that I have had anywhere! Egg rolls were great, the entre was a generous portion. And the service was great in this family run restaurant.
Atmosphere: 5
Food: 5
Service: 5
I gotta say the food was super good, seasame chicken and egg rolls were 10/10 perfect. Kaila was my waitress and she went above and beyond. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
The food was amazing. & the server was so sweet & professional. 10/10 would go back again
Atmosphere: 5
Food: 5
Service: 5
Ladie inside can’t listen when givin instructions the first time so when you get your food and make it home nothing right
Food: 2
Service: 1
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