Des Moines Lounge Bar & Grille

I sat near this area for over an hour and Jo engaged with every customer.it was a JOY to listen to her and reminded me there’s good people in the world.
My coffee was delightful but nothing compares to how wonderful Jo was!

Atmosphere: 5

Food: 5

Service: 5

First time here. Jo is such a good bartender, she honestly inspires me to put more pride into my own work.

Service: 5

Jo was the sweetest! So kind! Banana nut muffin and turkey sausage croissant sandwich was delicious!!

Atmosphere: 5

Food: 5

Service: 5

The nicest lady. She has the best personality, sarcasm with a smile lol. Absolutely love her....
Her coffee is pretty dang good too

Atmosphere: 5

Food: 5

Service: 5

The server looks like he stayed out all night. He comes in doesn’t wash his hands. He’s blowing his nose loudly and doesn’t wash he hands after he finishes. He then turns around and serves a guest. If this is your cup of tea, then this is the place for you.

Atmosphere: 1

Food: 1

Service: 1

The nicest lady. She has the best personality, sarcasm with a smile lol. Absolutely love her....
Her coffee is pretty dang good too

Atmosphere: 5

Food: 5

Service: 5

At the airport - good boring pizza - reasonable price for airport.

Vegetarian options: Available

Kid-friendliness: Menu yes, facilities - no.

Wheelchair accessibility: Good

Atmosphere: 3

Food: 4

Service: 3

This not a place. It's just the airport. If you want to review a restaurant, use the name of the restaurant...none of them are called Des Moines Lounge Bar &Grill.

Alicia (Ah-lee-see-ah) needs an attitude adjustment, or to get out of the food service industry. I hope she's proud of herself for making a mom cry. The kitchen was I incredibly backed up because they were not prepared for the junior Olympics coming through town. We were warned when we came in that it would take a half an hour just to take our order. (The kitchen was backed up, but the servers were wandering around aimlessly. There's no reason it should take half an hour to put in an order.) I asked the food server if I could at least put in a drink order, but he said I would have to wait half an hour even for that(?!!?). I have a baby, so I could not sit at the bar. But I am breast-feeding and extremely dehydrated. There were two bartenders, and only a couple of people sitting at the bar. So I went up to the bar and asked for a soda. **Alicia** said I needed to place my order at the table. I said I just need a drink. It's not just that she said no for no reason, it was how rude she was. She said, "but those aren't bar drinks, are they?" And proceeded to ignore me. That is a new kind of low. That level of rudeness was unprecedented and unnecessary. She was serving food and drinks to people that were not ordering alcohol. There is no reason she could not have given a water or a soda to someone who couldn't sit at the bar. I was a food server. I understand what it's like. But when you are sitting around doing very little and ignoring a breast-feeding mother with a screaming baby out of spite, you need to re-think your career choice. Or, at the very least, your manager needs to re-think who interacts with customers. I went back to the table and, 30 minutes later, placed my drink order. While crying.

The nicest lady. She has the best personality, sarcasm with a smile lol. Absolutely love her....Her coffee is pretty dang good too

Atmosphere: 5

Food: 5

Service: 5

The whole airport sucks

It was

Atmosphere: 1

Food: 1

Service: 1

The meal is very good and the place is crowded. There are a variety of menus and drinks too.

Wheelchair accessibility: There's room for wheelchair.

Atmosphere: 5

Food: 5

Service: 5

Excellent

Atmosphere: 5

Food: 5

Service: 5

Great place to wait for your flight. Drinks were good and the food was hot. Ashley was amazing. She took care of me.

Atmosphere: 5

Food: 5

Service: 5