Dough Co. Pizza | Drake

My grandson and I stopped in for a late lunch about a month ago. No one was in the place. We had never been there before. Boy, did we feel ripped off. 😒Pizza was burnt, had few toppings and it is not handicap accessible. Well, it is if you have someone hold the door while you wheel your own chair in. Actually, that whole "street" area is not handicap accessible.

Customer service from Sol was outstanding! As a family, with multiple allergies, it was refreshing to have a pizza place using great ingredients, but also to have such welcoming and detail-oriented staff that were friendly and helpful navigating ingredients to keep us all safe and have a great dining experience. They even called after to check in on us and make sure after we got home it was all made ok and that it worked out. WOW! Making sure your customers feel safe, are welcomed, and afterwards also happy with their special order…we will definitely be back!

All the food was hot and tasty. We ordered the Hog Wild and the Buffalo pizzas, breadstick bites with cheese, and the Cuban. Dough was spot on and ingredients fresh. The kid loved the Cuban and the baked fresh daily bread was yummo! Even the boxing and to go wrapped perfectly so it arrived hot (and not wet or soggy).

Great work to Sol and the team at Dough Co.!

Dietary restrictions: We had a couple people in our party with dietary restrictions. Sol was so sweet to double check all the ingredients. They went and made sure all items were ok and then when we put the order in they realized that one item had something questionable. They called us back to check on how we’d like it made or if we wanted any changes based on the new info. Best allergy-friendly service we’ve received in DM!

Food: 5

Service: 5

Recommended dishes: BBQ Pizza, Bread Sticks with Cheese, Hog Wild Pizza

Excellent pizza! Perfect post movie meal. It may take some time to get the pizza, but it's worth the wait for sure.

Atmosphere: 5

Food: 5

Service: 5

EDIT: Dough Co. has absolutely wonderful customer service! After my review posted, I was contacted by Evan who asked for some additional information about my experience. I provided that information and Evan was very understanding and he made things right with us. In all honesty, my review was written and posted in frustration with the situation and I do wish that I had waited to post a review after we had tried the pizza because the review would have been much better. We loved the pizza and the bread bites with cheese! The taco pizza is amazing and we will definitely be ordering again! The great customer service has turned things around for us and we will be returning customers! Give this place a try, you will love the food!

(I ordered two pizzas and breadstick bites tonight. $60 spent and was told 30-45 minutes for our order. My husband went to pick the order up and total time he waited including the 30-45 minutes was 1 hour and 10 minutes because as he was waiting there they placed our order on top of the over for 15 minutes before telling him the order was done. First time going there and probably last time too.)

Atmosphere: 5

Food: 5

Service: 5

Great food. Great service. Thanks!

Atmosphere: 4

Food: 5

Service: 5

I have mostly done take out here and wanted to check in with a review. The first time I got a pizza it was not great- just a basic pepperoni but it was lacking sauce and kind of dry. I said I need to give this another try so tried the Italian Sandwich- its excellent a lot of been a great roll and tastes terrific. I gave the pizza another several tries and am happy to say I think the first time may have been a one-off because every other pizza has been flavorful with plenty of sauce and a great crust. Well worth a visit.

Kid-friendliness: Plenty of seating and a casual atmosphere kids would be fine in

Atmosphere: 3

Food: 5

Service: 5

I had high expectations for the pizza based on the reviews and the smell, but it was mediocre at best. There was also a very long wait for the stuff I order and the service was ok. The wings were super greasy, the cheesy bread was gross & the pizza was basic.

Atmosphere: 3

Food: 3

Service: 3

Pizza for the people—everybody in our family loves it, even the discerning four-year-old and seventy-one-year-old. We can’t wait to try the other vegan and fun combination options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawaiian Pizza, Pepperoni Pizza, Vegan Supreme

Had a negative experience with a past employee at this location which kept me from eating here. Funny...because it was my first time stepping into a Dough Co Pizza establishment....and because of the rude guy at the counter...I didn't even eat the food. LoL My wife and I stopped in tonight and had pizza and it was great! Everyone was super polite and all went smoothly. I wrote the review though because the Assistant Manager was who we were most impressed by. Very polite and at any given moment was either in the kitchen helping the staff....or out on the floor asking people if their food was good...and asking if they needed anything. Never missed a beat and always had a smile on. 👍 We hear all the negatives when we are at restaurants and businesses....but not enough if the positives. SOUL....you are a diamond in the rough in an ever changing industry. Stay golden. 😊 (PS. I gave 5 stars on everything. The only reason I gave the service...4 stars is because although it was busy... we felt like the person at the counter should've offered us our salad to tide us over while we waited for our pizza. I had to go up and ask for it after about 30 minutes.) 😁

Atmosphere: 5

Food: 5

Service: 4

Awsome pizza; the cinnamon dippers were burned. However, it was still great.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Hog Wild Pizza

Love their non dairy pizza sumpreme

Food: 4

Service: 5

11/04/2024
This awesome pizza place gave out free slices to people waiting in line to VOTE!! Thank you, it was a long wait & raining day!! APPRECIATED IT! 🫶🏼

Pizza and bread bites were awesome as usual!!!

We order here for work often, the 26" pizzas are HUGE and the pizza itself is delicious. If you're looking for NY Pizza, this is the closest you'll get. Delivery and ordering process thru toast is easy, always delivered on time.

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Pizza was absolutely magnificent.

Kid-friendliness: Great atmosphere

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5