Dunkin'
2610 E University Ave, Des Moines
(515) 262-5444
Recent Reviews
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Very fast service for a high traffic location. Clean store and friendly workers. Great job to the team members 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmilk Latte, Bagels with Cream Cheese Spread, Bacon Egg and Cheese, Croissant, Bagel
This location has struggled for several years now finding hard working people who are dedicated to their job and show up but the new owners of the place have gone above and beyond!! They have been so nice and the food is fresh, coffee is well made, and they do it all with a smile! They are very hard working and you can tell they want to make your experience pleasant, HIGHLY recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
This is my favorite location!! Everyone is always so friendly and smiling! Always get my order within a timely manner, and with the great services even willing to wait if nessessary!! Great Job Dunkin Crew! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Good place for coffee and always fast service and nice people who work there
Atmosphere: 5
Food: 5
Service: 5
Yesterday's Donuts
This store has changed tremendously which now the staff is Indian. I must admit better service and your orders are right now.
Atmosphere: 4
Food: 4
Service: 4
I would write it a zero star, but that isn’t an option. Every time that I go, there is a problem. Either the woman in the window giving me an attitude, or the food undercooked, or handing me the wrong drink altogether. My friend was very upset with how we were treated and called corporate, then the operator was a joke and waited for us to even say anything before she could say hello, then after explaining what happened she put her on hold, then disconnected the call.
Don’t waste your time or money. I even redeemed rewards to get a frozen drink and was handed a hot mocha. My friends and I will not be back. Not to mention the cold middle of a breakfast sandwich I got.. we won’t let it ruin our day but you guys should be ASHAMED of yourselves.
Atmosphere: 1
Food: 2
Service: 1
I would just like to say great customer service there is always a nice young lady who always waits on me with a smile always very friendly her name is Dee
Says have donut hole buckets . When i went there none grandkids very disapointed 10 am
Atmosphere: 1
Food: 1
Service: 1
Great service always ontop of things! Great place to go to for a donut and special coffees!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a long wait. I would stop more often if I had the time to spare waiting.
Atmosphere: 2
Food: 5
Service: 2
Was in today 7/5/23 around 1030, not busy at all, but still ended up walking out due to no service. Stood at the register for about 8 min with no help, on top of the the employees cursing... I guess this truly is a east side hood dunkin donuts. Won't be back.
Atmosphere: 1
Service: 1
Very slow doing their job,
Atmosphere: 1
Food: 1
Service: 1
The assistant manager...I forget her name but it starts with a T or a J. African American young lady, she's just the best!
Atmosphere: 5
Food: 5
Service: 5
Waiting in the drive thru, going on ten minutes, the worst, and my chi is probably cold by now.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
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