Went in to get a nitro brew. I bought it and gave a tip, then the manager came out and unapologetically stated they were out of it, and asked what I wanted…I said “I guess a grande cold brew”, then, he actually said “That’s FAIR, it is a similar price…” The nerve of this guy and unprofessional haughtiness were appalling. What is fair is cancelling the transaction and starting over. Any business worth their salt would then offer something for free. He acted like a con man waving me away while they technically stole from me. I will take my coffee business elsewhere to a place that has better beans and caring service and I recommend you do the same.
Atmosphere: 2
Food: 2
Service: 2
Jared Longsine
Americano and service were very good. I had a playful interaction with the barista. I ordered a pound of their Columbian. I originally asked for the House Blend and then changed my mind. He then struggled to get it right in the system. The back and forth was fun and he noted it on the bag of coffee.
Atmosphere: 4
Food: 5
Service: 5
Erin Saynuk (MeetMrOwl)
Local coffee shop with tasty eats and drinks. Dog friendly with indoor and outdoor seating. Well done coffee selection for most any taste, to include hot, cold, frozen, and frilly-foo-foo concoctions. An obvious cast of friendly regulars great you as you enter the shop.#OwlsTweet #BirdLife #worldtraveler #traveler #coffeeislife #NomNomNom @MeetMrOwl
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snickeroo
Elizabeth Obermeier
First time getting to try Fredrick’s Coffee. The service was quick and friendly. I though roughly enjoyed the loose tea selection and baked goods.
Atmosphere: 5
Food: 4
Service: 5
Jacke Smith
Love the mocha frappe.
Atmosphere: 5
Food: 5
Service: 5
Kyra McKenzie
The guy at the counter stood behind the counter and played on his phone while the other worker was training a new employee. No greeting when we walked up to him. Just told us our total before we were done ordering.
Atmosphere: 3
Food: 3
Service: 1
Kyra Kennedy
The guy at the counter stood behind the counter and played on his phone while the other worker was training a new employee. No greeting when we walked up to him. Just told us our total before we were done ordering.
Atmosphere: 3
Food: 3
Service: 1
Emily Mcdowell
I asked for two iced peppermint mocha lattes one decaf and one regular. The light brown curly haired gal with glasses made them hot and when I went up and asked for them to be made iced because that’s what I asked for, She gave me an aweful attitude saying they went iced. And then proceeded to ignore
Service: 1
Brian Evans
Hands down the best coffee and coffee shop in Des Moines!!! There is no close second. Very much enjoy chilling inside the University shop with a turtle mocha (hot or iced), good music and a GREAT staff. The quality in-store is always consistently great, never been disappointed. And, they make the Beaverdale/Drake area that much better. And as you can see from the picture, we enjoy the experience at home as well. Again, there is NO close second!!!
Went in to get a nitro brew. I bought it and gave a tip, then the manager came out and unapologetically stated they were out of it, and asked what I wanted…I said “I guess a grande cold brew”, then, he actually said “That’s FAIR, it is a similar price…” The nerve of this guy and unprofessional haughtiness were appalling. What is fair is cancelling the transaction and starting over. Any business worth their salt would then offer something for free. He acted like a con man waving me away while they technically stole from me. I will take my coffee business elsewhere to a place that has better beans and caring service and I recommend you do the same.
Atmosphere: 2
Food: 2
Service: 2
Americano and service were very good. I had a playful interaction with the barista. I ordered a pound of their Columbian. I originally asked for the House Blend and then changed my mind. He then struggled to get it right in the system. The back and forth was fun and he noted it on the bag of coffee.
Atmosphere: 4
Food: 5
Service: 5
Local coffee shop with tasty eats and drinks. Dog friendly with indoor and outdoor seating. Well done coffee selection for most any taste, to include hot, cold, frozen, and frilly-foo-foo concoctions. An obvious cast of friendly regulars great you as you enter the shop.#OwlsTweet #BirdLife #worldtraveler #traveler #coffeeislife #NomNomNom @MeetMrOwl
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snickeroo
First time getting to try Fredrick’s Coffee. The service was quick and friendly. I though roughly enjoyed the loose tea selection and baked goods.
Atmosphere: 5
Food: 4
Service: 5
Love the mocha frappe.
Atmosphere: 5
Food: 5
Service: 5
The guy at the counter stood behind the counter and played on his phone while the other worker was training a new employee. No greeting when we walked up to him. Just told us our total before we were done ordering.
Atmosphere: 3
Food: 3
Service: 1
The guy at the counter stood behind the counter and played on his phone while the other worker was training a new employee. No greeting when we walked up to him. Just told us our total before we were done ordering.
Atmosphere: 3
Food: 3
Service: 1
I asked for two iced peppermint mocha lattes one decaf and one regular. The light brown curly haired gal with glasses made them hot and when I went up and asked for them to be made iced because that’s what I asked for, She gave me an aweful attitude saying they went iced. And then proceeded to ignore
Service: 1
Hands down the best coffee and coffee shop in Des Moines!!! There is no close second. Very much enjoy chilling inside the University shop with a turtle mocha (hot or iced), good music and a GREAT staff. The quality in-store is always consistently great, never been disappointed. And, they make the Beaverdale/Drake area that much better. And as you can see from the picture, we enjoy the experience at home as well. Again, there is NO close second!!!
Atmosphere: 5
Food: 5
Service: 5
Best cup in Des Moines by
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A local recommended them for a great smoothie and it was a great experience overall...
Atmosphere: 5
Food: 4
Service: 5
Great cup of coffee. There was live music and a mini out door market out front on Saturday. It was a fun vibe. And the coffee was good!
Atmosphere: 5
Food: 5
Service: 5
I've been going here for years. Hands down my favorite coffee shop in DSM. Their turtle mocha and Chai frappe are the bomb.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snickeroo, French Vanilla Creme
This coffee shop is the best. They bend over backwards for their customers.
Atmosphere: 5
Food: 4
Service: 5
Good basic coffee and smoothies
Atmosphere: 4
Service: 4
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