The heavy set girl who was working on October 9th around noon was SO RUDE. Had an attitude the whole time for no reason and almost slide my drink off the counter and didn’t say anything. Get a different job if you don’t like working with customers. RIDICULOUS.
Atmosphere: 1
Food: 2
Service: 1
Lorien Spilkin
Arrived at the airport at 04:30 in the morning after 2.5 hours sleep. A delicious cappuccino would have made the day start off well, but that’s not what we got! We ordered “2 cappuccinos extra hot”. What we were given were two cold coffees, with lumps at the bottom. I went straight to my gate in this tiny airport, to finish my last sip. It was so cold I was basically done before I even sat down. So disappointing. We go through this airport a LOT. I don’t recommend getting coffee here, go to the restaurants instead.
They only got 1 star because 0 wasn’t an option.
Atmosphere: 1
Food: 1
Service: 1
John C
If you order a drink that should traditionally have foam expect lots of steamed, but not frothed, milk.
Atmosphere: 4
Food: 2
Service: 4
Joseph Morse
The obese woman working behind the counter is incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
Mark U.
Can't give less or negative. Workers seem more interested in their conversation than helping people. 1:30 pm on Friday 4/12th. Don't stop unless you have loads of extra time to wait.
Atmosphere: 1
Service: 1
Mary Williams
Very friendly woman at the order station that was delightful. The coffee oat milk mocha was so delicious. I hop they keep up the good service and quality.
Atmosphere: 5
Food: 5
Service: 5
Drew Kempen
If only negative stars were an option... Breakfast sandwich was so hard, dry, flavorless with the nastiest bacon ever. Straight to trash in one bite.
Food: 1
Samantha Colin
Very rude staff, can’t believe this treatment is acceptable.
Atmosphere: 1
Food: 1
Service: 1
The Simpson
The coffee is always solid for aiport coffee. The C-gate has pathetically bad customer service, every, single, time.
Atmosphere: 1
Food: 4
Service: 1
Caroline Williams
We stopped at the Friedrichs in the DSM Airport. There was who I assume to be a manager standing at the register counting a drawer. My daughter and I literally stood there for 5 minutes before she spoke one word to us. I then asked if they had any sausage sandwiches coming out since there weren't any in the warmer. She said frantically that she'd have to check the oven, which she never did. She asked if we wanted anything else and I said "yes". She then said with an attitude "Well, what?!". We ordered our drinks, them she snatched my card from my hand for the payment. I gave a little laugh in disbelief and she asked if she'd done anything wrong. WOW! Had she simply greeted us upon arrival, we would have been fine waiting while she finished counting. But to top that off, HORRIBLE customer service. She was also snippy with the poor girl who was stuck working with her.
Food is mediocre and way overpriced. It does open early and is unfortunately one of the very limited options at Des Moines International Airport.
Atmosphere: 2
Food: 2
Service: 2
Bhavin Shah
Echoing other reviews. Extremely rude employees. Not sure why, there were two people in line. Unfortunately they have the coffee monopoly at DSM airport. Iced vanilla latte was subpar at best.
Atmosphere: 1
Food: 2
Service: 1
Parsia Dash
Great place with great espresso. I ordered the large espresso and it came out fantastic.Prices are also very good.
Atmosphere: 5
Food: 5
Service: 5
Nintendo Zelda
I have waited 15 minutes and counting for a basic iced coffee. It’s not even busy there was only two ppl in front of me
Scott McCormick
Decent coffee here. Just packaged creamer for your coffee.
The heavy set girl who was working on October 9th around noon was SO RUDE. Had an attitude the whole time for no reason and almost slide my drink off the counter and didn’t say anything. Get a different job if you don’t like working with customers. RIDICULOUS.
Atmosphere: 1
Food: 2
Service: 1
Arrived at the airport at 04:30 in the morning after 2.5 hours sleep. A delicious cappuccino would have made the day start off well, but that’s not what we got! We ordered “2 cappuccinos extra hot”. What we were given were two cold coffees, with lumps at the bottom. I went straight to my gate in this tiny airport, to finish my last sip. It was so cold I was basically done before I even sat down. So disappointing. We go through this airport a LOT. I don’t recommend getting coffee here, go to the restaurants instead.
They only got 1 star because 0 wasn’t an option.
Atmosphere: 1
Food: 1
Service: 1
If you order a drink that should traditionally have foam expect lots of steamed, but not frothed, milk.
Atmosphere: 4
Food: 2
Service: 4
The obese woman working behind the counter is incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
Can't give less or negative. Workers seem more interested in their conversation than helping people. 1:30 pm on Friday 4/12th. Don't stop unless you have loads of extra time to wait.
Atmosphere: 1
Service: 1
Very friendly woman at the order station that was delightful. The coffee oat milk mocha was so delicious. I hop they keep up the good service and quality.
Atmosphere: 5
Food: 5
Service: 5
If only negative stars were an option... Breakfast sandwich was so hard, dry, flavorless with the nastiest bacon ever. Straight to trash in one bite.
Food: 1
Very rude staff, can’t believe this treatment is acceptable.
Atmosphere: 1
Food: 1
Service: 1
The coffee is always solid for aiport coffee. The C-gate has pathetically bad customer service, every, single, time.
Atmosphere: 1
Food: 4
Service: 1
We stopped at the Friedrichs in the DSM Airport. There was who I assume to be a manager standing at the register counting a drawer. My daughter and I literally stood there for 5 minutes before she spoke one word to us. I then asked if they had any sausage sandwiches coming out since there weren't any in the warmer. She said frantically that she'd have to check the oven, which she never did. She asked if we wanted anything else and I said "yes". She then said with an attitude "Well, what?!". We ordered our drinks, them she snatched my card from my hand for the payment. I gave a little laugh in disbelief and she asked if she'd done anything wrong. WOW! Had she simply greeted us upon arrival, we would have been fine waiting while she finished counting. But to top that off, HORRIBLE customer service. She was also snippy with the poor girl who was stuck working with her.
Service: 1
Restaurantji Recommends
Food is mediocre and way overpriced. It does open early and is unfortunately one of the very limited options at Des Moines International Airport.
Atmosphere: 2
Food: 2
Service: 2
Echoing other reviews. Extremely rude employees. Not sure why, there were two people in line. Unfortunately they have the coffee monopoly at DSM airport. Iced vanilla latte was subpar at best.
Atmosphere: 1
Food: 2
Service: 1
Great place with great espresso. I ordered the large espresso and it came out fantastic.Prices are also very good.
Atmosphere: 5
Food: 5
Service: 5
I have waited 15 minutes and counting for a basic iced coffee. It’s not even busy there was only two ppl in front of me
Decent coffee here. Just packaged creamer for your coffee.
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