Insomnia Cookies

405 Court Ave, Des Moines
(515) 478-3475

Recent Reviews

bee campbell

amazing service and top notch sweets :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

Damon Johnson

Went to try and get cookies about 5 minutes ago and they already had their doors locked and were closed even though it says their open

Shaquille Payne

Bogus? Why does everyone else’s cookies look good on here and I get the struggle cookies. 80% of the cookie is chips. Can’t eat these.

Atmosphere: 3

Food: 1

Service: 4

Heather Barber

Warm cookies delivered...nope. We had Insomnia deliver the cookies vs. the others (Uber, DoorDash, etc) because we thought Insomnia would keep the cookies warm like they advertise, so I pictured delivery with an insulated bag or something (like pizza). Cookies were also slightly undercooked, I'm guessing so they could get them out the door for delivery. Paid close to $35 for 12 cookies. This includes cookies price, tax, & delivery fee. Cookies are good but over priced. I mean if the cookies were awesome, baked perfect, came to your door warm as advertised, etc., then i wouldnt complain about the price or cookies being cold. We went classic and had chocolate chip and M&M.

Atmosphere: 1

Food: 2

Service: 1

Josh E.

A great late night snack!

Service: 4

Corey

Their cookie ‘wiches are so good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Ice Cream Sandwich

Emily Carter

Stood in the store for at least 20 minutes. The worst service I’ve ever had, anywhere! We walked out without purchasing anything. A customer/door-dasher in front of us asked for his two items to be put in boxes & the employee at the front handed him two boxes for him to box his own items! When I asked how long the wait would be I was told “I don’t know. I’m about to walk out.” This is the same guy that was mad about having no tips in the tip jar & made that known in front of the customers.

Atmosphere: 1

Service: 1

Rebekah Medearis

The lady here is rude and has absolutely NO manners. Looks like she eats all the cookies on her break time. I won’t be back!

Atmosphere: 1

Food: 1

Service: 1

Prashant Paralikar

Had visited two in a week to this place and found very good service from person who maintains it. Plenty of cookies options available and around 12 exotic ice cream flavours. Ice cream flavours are

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegan Chocolate Chunk Cookie, Cookies, Salted Caramel Ice Cream on a Brookie

Tyrannical Pie

The cookies here are always my favorites, especially the peanut butter cup cookie. I definitely recommend the vegan cookies too, they are just as amazing. And of course, the staff are really chill and friendly.Vegetarian options: Vegan CookiesKid-friendliness: Friendly atmosphere for everyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegan Chocolate Chunk Cookie, Salted Caramel Ice Cream on a Brookie

Katrina Jenkins

Just like many others I came by after 11 and they weren’t open. I called to double check their hours and it said they opened at 11. Either management needs to change their hours or they need to have employees who actually show up.

Service: 1

Hope Shaman

Slow service, unfriendly staff, and out of basically everything I wanted in my 6 pack which cost $16. Save your money and your sanity.

Andres R.

I was in the store and ordered a blonde brownie the big girl that was working gave me a different brownie and she insisted it was a blonde brownie it lookEd different and tasted way different I was so disappointed with my customers service

Ray Rahmlow

Don't know much about the other reviews, my cookies where warm and amazing 10/10

Pam Giles

According to their website, they open at noon on Saturday. I got to the store at noon, but they weren't open. I waited until 12:30 and still not open. Went back to my car and called to see if they will be open today. No answer and the mailbox is full so I couldn't leave a message. This is NOT how you run a business! I assume this is a franchise, but I wonder if the corporate office thinks this is a good way to run their business. I wouldn't think so. I'll go to Crumbl Cookies instead.

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