Nothing ticks me off more than when you advertise “skip the line” order online and watch people come in, wait in line and receive your food before you. If you are going to advertise faster service you need to abide by that. Took 30 minutes for us to receive our online order!
Atmosphere: 3
Food: 5
Service: 1
ur dad's husband Chet
Slow. Very very slow.
Atmosphere: 1
Food: 1
Service: 1
Maddy Birus
Both of the sandwiches were incorrect. One was completely the wrong order. Paid for bacon but it wasn’t on there. Just overall a bad experience.
Food: 1
Service: 1
Michele Collins
I like my subs with veggies and they don't have all the selections available
Atmosphere: 1
Food: 3
Service: 2
Chris Lawson
Make sure to get the juice on the sandy...
Atmosphere: 3
Food: 5
Service: 4
Jayce Palmer
If you’re gluten free expect to wait 30 minutes in the store for them to make your sandwich even when no one else is in line.
Atmosphere: 3
Food: 4
Service: 1
Gleason Rhyne
We were on the road and decided to go to Mike's for a good meal. After about 30 minutes I went and had to yell for someone to come out. Finally getting our food. The boy working there was doing everything. The two women there were useless!
Atmosphere: 2
Food: 4
Service: 1
Jesica Boozell
I came to this location for lunch today moral was horrible could tell employees were not happy. Food was good so I decided to return for dinner. Horrible walked in to what was stated to be a manager yelling at an employee across the store. I understand their times that coaching may be needed but they should be done behind counter, and privately and if can not do it privately than should be a calming tone not yelling.
I ordered a hot sub in tub for first time there was no direction on what I could or couldn’t do with tub. I asked her if I can do tub and all they said was yes and continue to yell at employee that she had hot food to prepare and her door dash was here. No one asked me what wanted in my tub. I had to ask can I get lettuce etc in it. Also the meat/cheese of sub were not cut up like cold subs so now it’ll be harder to eat. If I had known I would have asked to be cut into smaller pieces or picked a different sandwich as I am trying to eat low carb.
Today was the annual day of giving where all money was donated to charity. I called in my order so I wouldn't have to wait in line long to get my family dinner. That kind of backfired. As I stood there watching the never-ending line keep going and going, my call in order bag stayed empty. Many food delivery drivers kept coming and going with others' calls in orders. A couple of employees asked what order I was waiting on, and I let them know. It was very busy, and everyone behind the counter was busting their butt making sandwiches with what looked like no mistakes. Back to me, the line finally ended, and outgoing orders were getting filled, but I still had nothing. They all finally had a break in customers, so clean up started and bathroom breaks got started. About 3 or 4 employees acknowledged I was there and still waiting, so they quickly filled my order, offered me chips and a brownie for my troubles. I told them their lucky we love the sandwiches! Anyway, I took the food home and the food was like always, great! I've never had the brownies or cookies, so that was a nice treat. Hopefully, others will understand my take on this evening. Yes I had to wait but it was very busy because of the promotion. Yes, I was past over many times, so others could get their food, but I wasn't in a hurry because of the promotion. I think out of all of the things going on, misplacing my ticket was probably the worst thing that went on during all this. So here's a big KUDOS to all the staff at this location!!! I will be back many times, I'm sure!
Tom Hugley
Stopped in and had a #13 last week. The staff was friendly and knowledgeable and served a great product. I’ll be going back very soon!
Anna Lemons
I love Jersey Mikes! We ate in the dining area which is so uncommon these days, and the manager (I presume) gave us a free cookie which my toddler thoroughly enjoyed.
Scott Scothorn
Been coming to this location for years getting the #13 or the #43. Food quality is always excellent and the workers are generally friendly. This is the best cold Italian sub compared to the other chains. It also has more meat than the other chains. The #43 chipotle cheesesteak is good but it needs more meat so I order it with extra meat.
The only complaint I have at this store is that they don't balance their online orders well with in store ordering customers. There has been numerous times I have ordered in the app at least 10 minutes prior to walking in the store. I'll stand at the counter and half the time I'm not acknowledged for over 5 minutes. I'll give them my name on the order and wait. I'll then watch multiple brand new customers walk in line, order, pay, and get their food before my sandwich is made. It's like your penalized for ordering online because they don't make orders in the order they are received. The last example of this was Feb 2nd at 2:51pm.
Good food, fast and friendly service
Atmosphere: 4
Food: 5
Service: 5
Nothing ticks me off more than when you advertise “skip the line” order online and watch people come in, wait in line and receive your food before you. If you are going to advertise faster service you need to abide by that. Took 30 minutes for us to receive our online order!
Atmosphere: 3
Food: 5
Service: 1
Slow. Very very slow.
Atmosphere: 1
Food: 1
Service: 1
Both of the sandwiches were incorrect. One was completely the wrong order. Paid for bacon but it wasn’t on there. Just overall a bad experience.
Food: 1
Service: 1
I like my subs with veggies and they don't have all the selections available
Atmosphere: 1
Food: 3
Service: 2
Make sure to get the juice on the sandy...
Atmosphere: 3
Food: 5
Service: 4
If you’re gluten free expect to wait 30 minutes in the store for them to make your sandwich even when no one else is in line.
Atmosphere: 3
Food: 4
Service: 1
We were on the road and decided to go to Mike's for a good meal. After about 30 minutes I went and had to yell for someone to come out. Finally getting our food. The boy working there was doing everything. The two women there were useless!
Atmosphere: 2
Food: 4
Service: 1
I came to this location for lunch today moral was horrible could tell employees were not happy. Food was good so I decided to return for dinner. Horrible walked in to what was stated to be a manager yelling at an employee across the store. I understand their times that coaching may be needed but they should be done behind counter, and privately and if can not do it privately than should be a calming tone not yelling.
I ordered a hot sub in tub for first time there was no direction on what I could or couldn’t do with tub. I asked her if I can do tub and all they said was yes and continue to yell at employee that she had hot food to prepare and her door dash was here. No one asked me what wanted in my tub. I had to ask can I get lettuce etc in it. Also the meat/cheese of sub were not cut up like cold subs so now it’ll be harder to eat. If I had known I would have asked to be cut into smaller pieces or picked a different sandwich as I am trying to eat low carb.
Atmosphere: 1
Food: 3
Service: 2
Always quick and fresh
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today was the annual day of giving where all money was donated to charity. I called in my order so I wouldn't have to wait in line long to get my family dinner. That kind of backfired. As I stood there watching the never-ending line keep going and going, my call in order bag stayed empty. Many food delivery drivers kept coming and going with others' calls in orders. A couple of employees asked what order I was waiting on, and I let them know. It was very busy, and everyone behind the counter was busting their butt making sandwiches with what looked like no mistakes. Back to me, the line finally ended, and outgoing orders were getting filled, but I still had nothing. They all finally had a break in customers, so clean up started and bathroom breaks got started. About 3 or 4 employees acknowledged I was there and still waiting, so they quickly filled my order, offered me chips and a brownie for my troubles. I told them their lucky we love the sandwiches! Anyway, I took the food home and the food was like always, great! I've never had the brownies or cookies, so that was a nice treat. Hopefully, others will understand my take on this evening. Yes I had to wait but it was very busy because of the promotion. Yes, I was past over many times, so others could get their food, but I wasn't in a hurry because of the promotion. I think out of all of the things going on, misplacing my ticket was probably the worst thing that went on during all this. So here's a big KUDOS to all the staff at this location!!! I will be back many times, I'm sure!
Stopped in and had a #13 last week. The staff was friendly and knowledgeable and served a great product. I’ll be going back very soon!
I love Jersey Mikes! We ate in the dining area which is so uncommon these days, and the manager (I presume) gave us a free cookie which my toddler thoroughly enjoyed.
Been coming to this location for years getting the #13 or the #43. Food quality is always excellent and the workers are generally friendly. This is the best cold Italian sub compared to the other chains. It also has more meat than the other chains. The #43 chipotle cheesesteak is good but it needs more meat so I order it with extra meat.
The only complaint I have at this store is that they don't balance their online orders well with in store ordering customers. There has been numerous times I have ordered in the app at least 10 minutes prior to walking in the store. I'll stand at the counter and half the time I'm not acknowledged for over 5 minutes. I'll give them my name on the order and wait. I'll then watch multiple brand new customers walk in line, order, pay, and get their food before my sandwich is made. It's like your penalized for ordering online because they don't make orders in the order they are received. The last example of this was Feb 2nd at 2:51pm.
Too expensive
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