Jersey Mike's Subs
4117 Merle Hay Rd, Des Moines
(515) 276-1400
Recent Reviews
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Every time I go in they welcome me in, ver nice, cool people who make great sandwiches
Atmosphere: 5
Food: 5
Service: 5
As the chain grows the sub quality suffers. The subs are still much better than other places, but they are not as good as they used to be.
Atmosphere: 3
Food: 4
Service: 5
Busy, staff were great. Tables were dirty. Had to clean our own.
Atmosphere: 4
Food: 4
Service: 4
Enjoyed my sub. The wait was a bit long...
Atmosphere: 3
Food: 4
Service: 4
Good food, fast and friendly service
Atmosphere: 4
Food: 5
Service: 5
Standard Jersey Mike's. The choices are limited but are good eats. Prices are about normal for the chain. The service was very, very slow.
Nothing ticks me off more than when you advertise “skip the line” order online and watch people come in, wait in line and receive your food before you. If you are going to advertise faster service you need to abide by that. Took 30 minutes for us to receive our online order!
Atmosphere: 3
Food: 5
Service: 1
Slow. Very very slow.
Atmosphere: 1
Food: 1
Service: 1
Both of the sandwiches were incorrect. One was completely the wrong order. Paid for bacon but it wasn’t on there. Just overall a bad experience.
Food: 1
Service: 1
I like my subs with veggies and they don't have all the selections available
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Make sure to get the juice on the sandy...
Atmosphere: 3
Food: 5
Service: 4
If you’re gluten free expect to wait 30 minutes in the store for them to make your sandwich even when no one else is in line.
Atmosphere: 3
Food: 4
Service: 1
We were on the road and decided to go to Mike's for a good meal. After about 30 minutes I went and had to yell for someone to come out. Finally getting our food. The boy working there was doing everything. The two women there were useless!
Atmosphere: 2
Food: 4
Service: 1
I came to this location for lunch today moral was horrible could tell employees were not happy. Food was good so I decided to return for dinner. Horrible walked in to what was stated to be a manager yelling at an employee across the store. I understand their times that coaching may be needed but they should be done behind counter, and privately and if can not do it privately than should be a calming tone not yelling.
I ordered a hot sub in tub for first time there was no direction on what I could or couldn’t do with tub. I asked her if I can do tub and all they said was yes and continue to yell at employee that she had hot food to prepare and her door dash was here. No one asked me what wanted in my tub. I had to ask can I get lettuce etc in it. Also the meat/cheese of sub were not cut up like cold subs so now it’ll be harder to eat. If I had known I would have asked to be cut into smaller pieces or picked a different sandwich as I am trying to eat low carb.
Atmosphere: 1
Food: 3
Service: 2
Always quick and fresh
Atmosphere: 5
Food: 5
Service: 5
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