Jimmy John's
422 E Locust St, Des Moines
(515) 244-3252
Recent Reviews
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Thanks David, Service was awesome!!
Service: 5
Terrible slow service I waited 45 minutes for and online order ;(
Atmosphere: 1
Food: 3
Service: 1
Multiple times I’ve ordered for delivery and it’s taken well over an hour to get my food (if it even gets sent out in the first place). Cancel out your promise times if you’re not able to fulfill them. Not very “freaky fast”.
Service: 1
Terrible slow service I waited 45 minutes for and online order ;(
Atmosphere: 1
Food: 3
Service: 1
We had a bit of an issue with our location for a delivery order, but Mark went above and beyond to make it right. Thank you, Mark!
Atmosphere: 5
Food: 5
Service: 5
Slow slow slow
Atmosphere: 2
Food: 4
Service: 1
Always late on ordering and I’m not talking 10-20 mins I’m talking about 2 hours after the delivery time.
Atmosphere: 1
Food: 2
Service: 1
Always late on ordering and I’m not talking 10-20 mins I’m talking about 2 hours after the delivery time.
Atmosphere: 1
Food: 2
Service: 1
I have ordered from here a couple of times and probably will never order from here again. One of the problems I first encountered is that the delivery driver approached me and confronted me to tip him more on top of what I already tipped him. Another issue that the store has is always being late. Jimmy Johns is known for being freaky fast delivery. Even when I order 1.5 hours ahead of time they are still 30 minutes late. My last order I asked for lettuce and after my order showed up 25 minutes later than what I requested there was no lettuce on the sandwich at all. They always complain that they are short staffed, but if you have customers who order in advance and not for immediately should they be the ones being delivered to first?
Atmosphere: 1
Food: 2
Service: 1
Nice customer service and good food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The two guys up front were very polite and respectful. Made my food in no time flat.And the music was a vibe.Definitely going back!!!
Atmosphere: 5
Food: 5
Service: 5
Great experience with Jimmy John’s at the East Locust St. location. The manager, Mark, is awesome! Amazing customer experience! Definitely recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Yep, it's a Jimmy John's like every other Jimmy John's. Nothing special, but fairly consistent food. The service was on the slower side here, and the shop felt small and a little claustrophobic. Overall it's like every other JJ I've been to. The new lemon berry cobbler cookies are pretty delicious though.
Atmosphere: 3
Food: 4
Service: 3
I spoke with the manager Mark W. at the Locust location. He was great!!!!!! Keep doing what your
Atmosphere: 5
Food: 5
Service: 5
Ryan followed my drop off instructions perfectly!
Atmosphere: 5
Food: 5
Service: 5
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