I normally have decent service with Jimmy John's but today was a different story. I placed an order around 12:50 for delivery and it was delivered around 1:30, however, it was someone else's order! I tried calling the store 17 times to let them know and see if my actual order could be delivered still. No one ever picked up. I called corporate to see if they could connect me to the store, which they said they couldn't. This would've been a fairly easy fix if someone had just answered the phone, but nope! My real order was eventually delivered a few hours later, but I could tell it had been sitting out for a while and I had already found something else to eat by then. What's the point in having a phone number if it's not in use?
Roger Larson
The toasted cheddar and roast beef sandwich is one of the best sandwiches in the area
Atmosphere: 5
Food: 5
Service: 5
Tracey Cox
First time there. 3 girls working were good working together and attentive to people coming in and getting orders out quickly as could. Got home and food was great. Thank you and you girls rock.
Atmosphere: 4
Food: 5
Service: 4
Blegh
First and last time I'll ever go to this location. All the workers seemed like they had no idea what they were doing. I ordered a Country Club but the sandwich I got literally only had a few slices of ham and cheese, nothing else. When I went up to get the right sandwich the blonde lady looked at me like I just killed her dog. She them made me a different sandwich that consisted of bread and 2 slices of beef, that's it.
Atmosphere: 1
Food: 1
Service: 1
Joe H.
The staff here are some of the most inconsiderate people I have ever met. Went last night and only one person was working. Waited 5+ minutes for us to even be addressed. The person working spoke so quietly I couldn’t even hear him. I simply asked “what did you say” and he freaked out. Didn’t even place an order. Would avoid this place like the plague
Atmosphere: 1
Food: 1
Service: 1
Kiya
The two men that were working there was so rude and customer service was horrible but there was a lady who worked with them that was so generous
Atmosphere: 1
Food: 1
Service: 1
My Life- DIY
Went here before a concert. I'm Gluten-free and the staff helped me out. The #12 unwich (on lettuce) was great! Wish jimmy John's had a gluten-free bread offering already, but oh well. Clean bathrooms and funny info on the floor 👌 Only one bathroom stall/ room such I thought wasn't too convenient with how big the place is. The food was fresh and good. For a quick bite I recommend
Atmosphere: 3
Food: 4
Service: 3
Aaron Witt
Problems every time I order from here. Tonight I simply never got my food. Looking at the other reviews, this has been going on awhile. I called the store an hour ago and they said it was out for delivery despite the app saying it was delivered. I've since picked up dinner somewhere else and come back home and still no JJs. Be warned folks.
Edit: I contacted them a week ago for a refund and nothing. Apparently these AI review responses asking for feedback is the extent of their customer service.
I created an ordered at 7pm by 9pm my order was still not out for delivery i called the story multiple times no answer. i called again this morning and the guy on the phone acted confused and told me they were not closed and asked what i want him to do about it. my order is still pending from 7pm yesterday and it’s almost 12pm the next day
Nick Miller
Super friendly staff and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
Dat1Dude TopDolla
Loved it 👍🏾👍🏾👍🏾
Maddy
Incredible staff at this location!!! I was helped by Hailey at the drive thru today, not only is she absolutely beautiful! But she is super kind, very attentive, and gives some of THE BEST customer service I have had in YEARS. THANK YOU HAILEYYY <3
I normally have decent service with Jimmy John's but today was a different story. I placed an order around 12:50 for delivery and it was delivered around 1:30, however, it was someone else's order! I tried calling the store 17 times to let them know and see if my actual order could be delivered still. No one ever picked up. I called corporate to see if they could connect me to the store, which they said they couldn't. This would've been a fairly easy fix if someone had just answered the phone, but nope! My real order was eventually delivered a few hours later, but I could tell it had been sitting out for a while and I had already found something else to eat by then. What's the point in having a phone number if it's not in use?
The toasted cheddar and roast beef sandwich is one of the best sandwiches in the area
Atmosphere: 5
Food: 5
Service: 5
First time there. 3 girls working were good working together and attentive to people coming in and getting orders out quickly as could. Got home and food was great. Thank you and you girls rock.
Atmosphere: 4
Food: 5
Service: 4
First and last time I'll ever go to this location. All the workers seemed like they had no idea what they were doing. I ordered a Country Club but the sandwich I got literally only had a few slices of ham and cheese, nothing else. When I went up to get the right sandwich the blonde lady looked at me like I just killed her dog. She them made me a different sandwich that consisted of bread and 2 slices of beef, that's it.
Atmosphere: 1
Food: 1
Service: 1
The staff here are some of the most inconsiderate people I have ever met. Went last night and only one person was working. Waited 5+ minutes for us to even be addressed. The person working spoke so quietly I couldn’t even hear him. I simply asked “what did you say” and he freaked out. Didn’t even place an order. Would avoid this place like the plague
Atmosphere: 1
Food: 1
Service: 1
The two men that were working there was so rude and customer service was horrible but there was a lady who worked with them that was so generous
Atmosphere: 1
Food: 1
Service: 1
Went here before a concert. I'm Gluten-free and the staff helped me out. The #12 unwich (on lettuce) was great! Wish jimmy John's had a gluten-free bread offering already, but oh well. Clean bathrooms and funny info on the floor 👌 Only one bathroom stall/ room such I thought wasn't too convenient with how big the place is. The food was fresh and good. For a quick bite I recommend
Atmosphere: 3
Food: 4
Service: 3
Problems every time I order from here. Tonight I simply never got my food. Looking at the other reviews, this has been going on awhile. I called the store an hour ago and they said it was out for delivery despite the app saying it was delivered. I've since picked up dinner somewhere else and come back home and still no JJs. Be warned folks.
Edit: I contacted them a week ago for a refund and nothing. Apparently these AI review responses asking for feedback is the extent of their customer service.
Amazing. Try the toasted chicken bacon ranch
Atmosphere: 5
Food: 5
Service: 5
Unfriendly staff, mediocre food, irregular hours, unreliable delivery
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I created an ordered at 7pm by 9pm my order was still not out for delivery i called the story multiple times no answer. i called again this morning and the guy on the phone acted confused and told me they were not closed and asked what i want him to do about it. my order is still pending from 7pm yesterday and it’s almost 12pm the next day
Super friendly staff and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
Loved it 👍🏾👍🏾👍🏾
Incredible staff at this location!!! I was helped by Hailey at the drive thru today, not only is she absolutely beautiful! But she is super kind, very attentive, and gives some of THE BEST customer service I have had in YEARS. THANK YOU HAILEYYY <3
Atmosphere: 5
Food: 5
Service: 5
Dam good subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Jimmy Chips
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