A business that is open randomly especially on peak days and hours baffles me. I have called this location multiple times during hours that you are supposed to be open only to have my calls not answered and one time I called at 6:30 pm to be told you're closed and my online order would have to be refunded. That was 2 weeks ago and my refund has yet to be refunded. I enjoy Jimmy Johns and it's very disappointing to have this location (that I can only use for delivery) to apparently pick and choose when they are open. Serious consideration for new employees and obviously management needs to be considered.
Food: 4
Service: 1
Brett
For the second time now I have ordered a sandwich from this location via the Jimmy Johns app. It is currently 8:41pm on 1/17/2025. Order was placed at 7:41. Using the tracking feature on the app, order was received at the store. Still no update. Tried calling the store multiple times with no answer. This is the second time this has happened at this location. Both times my credit card was charged but I received no food. Do not use this location. They will accept your payment and then skip out on the service.
Service: 1
Harrison Holthaus (Bug)
At 4:15 Dec 22nd, I asked the man with gauges in the back if I could get a #6 veggie when he is free. His response was "Do I look like I'm at the register right now? You will wait." I could not trust that he would not spit in my food after that outburst, so I left and walked 10 feet to a different restaurant.
Atmosphere: 1
Service: 1
Audrey Stirling
Just went here at 9:35 and they were closed even though they say they're open until 10. The people inside wouldn’t even come open the door to talk to me they were just yelling from 15ft away. Pissed I walked all the way here and have been waiting on an order at a time of night where most places are closing.
Atmosphere: 1
Food: 1
Service: 1
Heat Delivery
The food is good, got take out. They made the sandwiches fast. Good thing about Jimmy Johns is their quality control. They never underperform.
Atmosphere: 4
Food: 4
Service: 4
Jeff Mason
Awful customer service, waited two hours for food. Tried to call the store and they weren’t picking up the phone.
Service: 1
Sam Raridon
insanely slow delivery, whoever is managing this jimmy johns location should be embarrassed. my house is 5 minutes from this location and they took well over an hour to deliver 2 sandwiches. absolutely pathetic. 0/10.
ivanoD6453TM
writing this and i feel horrible, first let me say the food is alright, its jimmy johns and that should give you the quality to expect, however. I have never once felt that this store is "freaky fast". I also have never once gotten my order under a hour, and i live approximately 2 miles or under from it. This could be a failure on the store, but if you asked my theory it is a failure of Jimmy Johns to properly support the staff, with decent pay / benefits / hiring. Its sad, i love this place, but damn does it suck trying to actually order from here. Dont reccomend.
Jacob
We accidentally forgot to tell them no mayo got home There was mayo On it so we went back and they remade the sandwich with no mayo Even though it was our mistake, thank you, Jimmy John's.We appreciate your customer service.We'll be back
Atmosphere: 5
Food: 5
Service: 5
David Shields
Fresh, yes. Fast, no. Also mislabeled every sandwich, didn't follow instructions, and forgot several items.
You can open your own franchise faster than you can get a sandwich from this location.
Bev Pierce
I ordered for delivery at 4:50 finally got it at 5:37 and then when I opened the bag only one sandwich was in it. I had ordered 2 roast beef. So I called them and they put me on hold for 15 minutes after they had hung up on me 2 times first. Then I told them we only got one sandwich he said ok we’ll send another one out. No sorry or anything. Still waiting on the second sandwich if we even get it.
Don johnson
Store is always closed early. You never know when it will be open. Just stopped by again tonight and closed at 8 something says closes at 10
Atmosphere: 1
Food: 3
Service: 1
Rob C
Try putting some meat on your overpriced sandwiches. It was a slim, but you should call it an invisable. $7 for this and chips, what a ripoff.
A business that is open randomly especially on peak days and hours baffles me. I have called this location multiple times during hours that you are supposed to be open only to have my calls not answered and one time I called at 6:30 pm to be told you're closed and my online order would have to be refunded. That was 2 weeks ago and my refund has yet to be refunded. I enjoy Jimmy Johns and it's very disappointing to have this location (that I can only use for delivery) to apparently pick and choose when they are open. Serious consideration for new employees and obviously management needs to be considered.
Food: 4
Service: 1
For the second time now I have ordered a sandwich from this location via the Jimmy Johns app. It is currently 8:41pm on 1/17/2025. Order was placed at 7:41. Using the tracking feature on the app, order was received at the store. Still no update. Tried calling the store multiple times with no answer. This is the second time this has happened at this location. Both times my credit card was charged but I received no food. Do not use this location. They will accept your payment and then skip out on the service.
Service: 1
At 4:15 Dec 22nd, I asked the man with gauges in the back if I could get a #6 veggie when he is free. His response was "Do I look like I'm at the register right now? You will wait." I could not trust that he would not spit in my food after that outburst, so I left and walked 10 feet to a different restaurant.
Atmosphere: 1
Service: 1
Just went here at 9:35 and they were closed even though they say they're open until 10. The people inside wouldn’t even come open the door to talk to me they were just yelling from 15ft away. Pissed I walked all the way here and have been waiting on an order at a time of night where most places are closing.
Atmosphere: 1
Food: 1
Service: 1
The food is good, got take out. They made the sandwiches fast. Good thing about Jimmy Johns is their quality control. They never underperform.
Atmosphere: 4
Food: 4
Service: 4
Awful customer service, waited two hours for food. Tried to call the store and they weren’t picking up the phone.
Service: 1
insanely slow delivery, whoever is managing this jimmy johns location should be embarrassed. my house is 5 minutes from this location and they took well over an hour to deliver 2 sandwiches. absolutely pathetic. 0/10.
writing this and i feel horrible, first let me say the food is alright, its jimmy johns and that should give you the quality to expect, however. I have never once felt that this store is "freaky fast". I also have never once gotten my order under a hour, and i live approximately 2 miles or under from it. This could be a failure on the store, but if you asked my theory it is a failure of Jimmy Johns to properly support the staff, with decent pay / benefits / hiring. Its sad, i love this place, but damn does it suck trying to actually order from here. Dont reccomend.
We accidentally forgot to tell them no mayo got home There was mayo On it so we went back and they remade the sandwich with no mayo Even though it was our mistake, thank you, Jimmy John's.We appreciate your customer service.We'll be back
Atmosphere: 5
Food: 5
Service: 5
Fresh, yes. Fast, no. Also mislabeled every sandwich, didn't follow instructions, and forgot several items.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
You can open your own franchise faster than you can get a sandwich from this location.
I ordered for delivery at 4:50 finally got it at 5:37 and then when I opened the bag only one sandwich was in it. I had ordered 2 roast beef. So I called them and they put me on hold for 15 minutes after they had hung up on me 2 times first. Then I told them we only got one sandwich he said ok we’ll send another one out. No sorry or anything. Still waiting on the second sandwich if we even get it.
Store is always closed early. You never know when it will be open. Just stopped by again tonight and closed at 8 something says closes at 10
Atmosphere: 1
Food: 3
Service: 1
Try putting some meat on your overpriced sandwiches. It was a slim, but you should call it an invisable. $7 for this and chips, what a ripoff.
Atmosphere: 1
Food: 1
Service: 1
Fast fresh and great subs!
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