Jimmy John's

4926 SE 14th St, Des Moines
(515) 285-7827

Recent Reviews

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S Nurse

We waited 25 minutes for an order. The 2 workers stated that they were working on a large delivery order and that their manager walked out and left them. We had to leave or we would be late for a school function. I asked for a refund because we could not wait any longer. I was told that they didn’t know how to process a refund and I would have to wait. The workers both said they were new and were struggling with making the orders because they didn’t have enough training. Worst Jimmy John’s ever! I do not recommend this location.

Atmosphere: 1

Service: 1

Miranda Loon on the Water

Is not freaky fast. Is more painful slow.

Love me some JJs but this location needs to A) Hire more people and B) keep more bread stocked. The last three times I've ordered from here the delivery time has gone over an hour. Not freaky fast or fresh.

Atmosphere: 1

Food: 5

Service: 1

L E X I

I called the store and placed an order at 6 for delivery somehow my first order got stolen? I had the gps and watched someone sit in a random parking lot for 20 mins. I then get a call from jimmy johns asking if I got my order and I said no and they said someone picked it up but they will remake it. I think not even 4 minutes later get a text that my order is being delivered. I revived it missing my brownie after over and hour wait when I’m on my period and that’s the only thing I even wanted from there and the rest was for everyone else. I call them expecting them just to send me a brownie but no instead they charge my card for it now. And give me a credit like I’ll ever be back.

Atmosphere: 1

Food: 1

Service: 1

Sara Wireman

Dale Mallory and Ben did such a great job and all was very friendly. Best service in along time. Keep up the good work guys. Even had the door open for us

Atmosphere: 5

Food: 5

Service: 5

Baelei Moss

Worst JJ location. Waited 20 minutes for a curbside pickup order before I finally went to the drive thru to pick it up. The last time I was there I waited 10 minutes to order in the drive thru. Not living up to the freaky fast slogan.

Food: 3

Service: 1

Averiana Murillo

Apparently you can’t buy fresh bread anymore when the day old bread is out

Atmosphere: 1

Food: 1

Service: 1

Megan Crouse

They should change their slogan from freaky fast to freaky slow. Also, this location never has the inside open.

Atmosphere: 1

Food: 4

Service: 3

Mary Lyon

The slowest location to ever exist. You’ll spend at least 25 minutes in the drive thru.

Benjamin Yee

Great food

Atmosphere: 5

Food: 5

Service: 5

Bethany Bonnstetter

The staff here are very friendly and they always get our order right :) and the sandwiches are always yummy!

Atmosphere: 5

Food: 5

Service: 5

jake harsh

My wife and I came in for a sandwich and there was a minor error but Adam made it right in no time and was very gracious in doing so! We will for sure be back in the future!

Atmosphere: 5

Food: 5

Service: 5

Sara Miller

Amazing food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Night Club, Regular Jimmy Chips

Rob Hines

Tried to order a delivery was told sorry we don't have bread. How does Jimmy John's Not have bread....... In a sandwich shop?

Atmosphere: 1

Food: 1

Service: 1

G Coco

Just came in for my normal slim 5, their tasty salt and vinegar chips, and a drink. In and out in roughly 15 to 20 minutes all said and done.
Seemed fine to me, can't speak for others.
Have never had a bad experience here, but that's just me.

Atmosphere: 4

Food: 4

Service: 4

Todd Birnbaumer

If you order drinks they have no drink holders and only have fountain drinks I asked for a phone number to call about it they said figure out the number your self and walked away I would say don't buy drinks since owner won't buy drink holders the one on se 14th and one on flyer Dr must be same owner the other ones carry them

Atmosphere: 1

Food: 3

Service: 1

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