For the past 5 Years this location has struggled and has been falling apart. You wait in line for 20 min to even order because they claim the headset is broke or not working so they can’t take orders at drive thru only at the window . Then they’re short staffed which is why I don’t get why the location isn’t shut down. Shut down build it back up with proper staff and equipment that works properly. .simple
Atmosphere: 3
Food: 5
Service: 1
Melissamay Patton
I had a spicy chicken sandwich ? so good nice and hot I was a couple $ short the nice guy that helped me covered the difference I am so greatful I give 5* review
Atmosphere: 5
Food: 5
Service: 5
Brooke
First of all the cashier acted like he hated his life and it was inconviencing him to take our order. Then we got our food we asked for extra gravy and got potatoes with a drop of gravy took it back up to the cashier and nicely asked for the extra gravy that we were charged for. You would of thought I asked him to make the gravy from scratch and go buy the ingredients he was so rude and rolled his eyes,then when he handed it to me he said "there are you happy" I was dumfounded didn't even say anything we ate and left. I called the following morning June 5th at 11AM to speak to the manager on duty and he answers the phone saying "yeah" and I said is this the manager and he replies with "thats what I said" so i then asked for his name and he rudely said "why do you need my name" I replied so i know who im speaking with he then huffy "Joe" knowing full well that wasn't his real name I asked for his last name he refused to give it to me so I respectfully told him that is fine I will just call the District Manager which he teplied saying " go right ahead i don't care"and hung up on me. Absolutely pathetic and disgusting customer service and if that was an actual manager I spoke with he clearly needs fired or trained right how to treat customers with respect and learn what giving good customer service is because he clearly has no clue what it even is. Taco Bell/KFC is expensive fast food to buy and I spent $43.67 for 3 meals and then to be treated like that on top of it is absolutely unacceptable and as a business this type of behavior should not be tolerated. I wouldn't want this person representing my company at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Piece Drum & Thigh Fill Up, KFC Famous Bowl
Andrei Migunov
Employees are great, friendly. Despite the health and safety complaints (which may have been addressed by now), my famous bowls have been quite good. This was the first KFC I ever ate at. Vibes are a bit weird though, probably also due to health and safety complaints
Atmosphere: 1
Food: 5
Service: 5
Roger Blakesley
We stopped by to pick up a quick order and we were served very quickly. It was standard KFC food but it was decent. Caitlin, our server, even gave us a really good coupon that both saved us money and encouraged our return.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: 8 Piece Meal, Honey Sauce, Macaroni and Cheese
Trish Keller
Messed up the order and then badmouthed us when we went back to have them correct it. Will not go back. Beyond rude.
Atmosphere: 1
Food: 1
Service: 1
Tricia Rae
Horrible customer service, screwed up the order, then loudly badmouthed while they fixed it.
Amy Austin
Went through the drive thru. I know I ordered a good amount of food but the staff was slow, an noticed at least 2 workers not doing anything, they have a sign that says low staff outside the window. But yet the staff working could at least work. The food though was ok. Just mainly slow. So don't be in a rush to get going even through a drive thru. Could be improved.
Atmosphere: 2
Food: 3
Service: 2
Amy Gorst
Went through the drive thru. I know I ordered a good amount of food but the staff was slow, an noticed at least 2 workers not doing anything, they have a sign that says low staff outside the window. But yet the staff working could at least work.The food though was ok. Just mainly slow. So don't be in a rush to get going even through a drive thru.Could be improved.
Atmosphere: 2
Food: 3
Service: 2
Phillip Carpenter
Dirty, knats all over the pop dispensers and slow service.
So the food was good but there are gnats everywhere and the bathroom omg it reeked so bad in there like a sewer pipe or something is busted toilets and everything were clean but the longer you was in there the worse the smell got. I got a fruit punch and a gnat came out of the nozzle and none of the metal pieces you put your cup on was clean. I love kfc so I won’t stop getting kfc but I’ll just have to go a little further away from home to get it because I will not be returning back to this location as it seems it has gone downhill on the inside
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: KFC Famous Bowl
Querty
Power Bowl or chicken pot pie hits the spot. I feel bad for them I see people cuss them out almost every time I go thereDr gene Kim dispensationalism YouTube
Atmosphere: 5
Food: 5
Service: 5
Keely Hagan
waited for 30 minutes in the drive through and left without my
For the past 5 Years this location has struggled and has been falling apart. You wait in line for 20 min to even order because they claim the headset is broke or not working so they can’t take orders at drive thru only at the window . Then they’re short staffed which is why I don’t get why the location isn’t shut down. Shut down build it back up with proper staff and equipment that works properly. .simple
Atmosphere: 3
Food: 5
Service: 1
I had a spicy chicken sandwich ? so good nice and hot I was a couple $ short the nice guy that helped me covered the difference I am so greatful I give 5* review
Atmosphere: 5
Food: 5
Service: 5
First of all the cashier acted like he hated his life and it was inconviencing him to take our order. Then we got our food we asked for extra gravy and got potatoes with a drop of gravy took it back up to the cashier and nicely asked for the extra gravy that we were charged for. You would of thought I asked him to make the gravy from scratch and go buy the ingredients he was so rude and rolled his eyes,then when he handed it to me he said "there are you happy" I was dumfounded didn't even say anything we ate and left. I called the following morning June 5th at 11AM to speak to the manager on duty and he answers the phone saying "yeah" and I said is this the manager and he replies with "thats what I said" so i then asked for his name and he rudely said "why do you need my name" I replied so i know who im speaking with he then huffy "Joe" knowing full well that wasn't his real name I asked for his last name he refused to give it to me so I respectfully told him that is fine I will just call the District Manager which he teplied saying " go right ahead i don't care"and hung up on me. Absolutely pathetic and disgusting customer service and if that was an actual manager I spoke with he clearly needs fired or trained right how to treat customers with respect and learn what giving good customer service is because he clearly has no clue what it even is. Taco Bell/KFC is expensive fast food to buy and I spent $43.67 for 3 meals and then to be treated like that on top of it is absolutely unacceptable and as a business this type of behavior should not be tolerated. I wouldn't want this person representing my company at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Piece Drum & Thigh Fill Up, KFC Famous Bowl
Employees are great, friendly. Despite the health and safety complaints (which may have been addressed by now), my famous bowls have been quite good. This was the first KFC I ever ate at. Vibes are a bit weird though, probably also due to health and safety complaints
Atmosphere: 1
Food: 5
Service: 5
We stopped by to pick up a quick order and we were served very quickly. It was standard KFC food but it was decent. Caitlin, our server, even gave us a really good coupon that both saved us money and encouraged our return.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: 8 Piece Meal, Honey Sauce, Macaroni and Cheese
Messed up the order and then badmouthed us when we went back to have them correct it. Will not go back. Beyond rude.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, screwed up the order, then loudly badmouthed while they fixed it.
Went through the drive thru. I know I ordered a good amount of food but the staff was slow, an noticed at least 2 workers not doing anything, they have a sign that says low staff outside the window. But yet the staff working could at least work.
The food though was ok. Just mainly slow. So don't be in a rush to get going even through a drive thru.
Could be improved.
Atmosphere: 2
Food: 3
Service: 2
Went through the drive thru. I know I ordered a good amount of food but the staff was slow, an noticed at least 2 workers not doing anything, they have a sign that says low staff outside the window. But yet the staff working could at least work.The food though was ok. Just mainly slow. So don't be in a rush to get going even through a drive thru.Could be improved.
Atmosphere: 2
Food: 3
Service: 2
Dirty, knats all over the pop dispensers and slow service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love there
Food: 5
Beautiful smiles served there!
Atmosphere: 5
Food: 5
Service: 5
So the food was good but there are gnats everywhere and the bathroom omg it reeked so bad in there like a sewer pipe or something is busted toilets and everything were clean but the longer you was in there the worse the smell got. I got a fruit punch and a gnat came out of the nozzle and none of the metal pieces you put your cup on was clean. I love kfc so I won’t stop getting kfc but I’ll just have to go a little further away from home to get it because I will not be returning back to this location as it seems it has gone downhill on the inside
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: KFC Famous Bowl
Power Bowl or chicken pot pie hits the spot. I feel bad for them I see people cuss them out almost every time I go thereDr gene Kim dispensationalism YouTube
Atmosphere: 5
Food: 5
Service: 5
waited for 30 minutes in the drive through and left without my
Atmosphere: 1
Food: 1
Service: 1
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