Korean Barbecue Restaurants in Des Moines, IA

“Had a very disappointing experience at DZO Korean BBQ yesterday. There were 5 of us (3 adults, 2 kids), was charged an 18% gratuity on our bill of over $200+. Upon checking online reviews later, it appears this charge only meant for parties of 6 or more. This policy was never disclose to us by the staff and we weren't even given a copy of the receipt (thank to my daughter for taking a video of me holding the receipt was able to see charges). To make matters worse, my daughter also left an additional tip, unaware of the hidden charge. Their website also fails to mention this 18% gratuity. I feel this lack of transparency regarding the gratuity and incredibly misleading like they are taking advantage of their customers. Diners should be very cautious and double-check for unexpected charges.“