2024/03: Apparently under new management and completely renovated the building inside, including moving walls and major structural changes. New menu and new staff, very polite and responsive, the new menu is heavily tilted towards seafood and the prices are quite modest, portions are large and food is very tasty.2023/07: same. Management approves of running, yelling and screaming children who are unsupervised by adults. Screaming wad so bad we left early. Hostess said "too bad, this is acceptable here".Our group will likely never return.______________2021: OK food, poor service and surly hostess. Good prices.Kid-friendliness: Too friendly, see review above.
I do apologize, but this is a very long post based on the experience that we encountered this evening, I wish I could’ve given zero stars!! Tonight’s service was horrible. When we arrived, we noticed we were the only guest in the restaurant which gave off red flags but we were seated pretty quickly and helped pretty quickly, Granted the waitress was very nice had a very hard time understanding what we were ordering but no biggie we got through it, mind you this was a party of two paying separately we ordered 4 margaritas two for each party two orders of the Brea tacos one for each party, and a appetizer of ceviche as we thought but when we were ready to leave, we were waiting on the bill, but was never given one and was told we could pay upfront. When it was all said and done we were ready to pay and was told $139.89. Which caused some questioning due to what was ordered per party. So we asked was the bill together versus separately which we were fine with if so but still thought that was a little high for what we ordered we were then informed no the bills were already separated. We asked to look at the receipt as we did not get one at the table on the receipt we noticed we were being charged for more than what we had ordered everything was doubled should be a quick fix right!!! no it caused an argument as if we were trying to get over on them. She then separated the bill based off of what we explain to her what we had ordered separately after the 1st person paid $34 and some change. The second person was informed her total bill will be $47 and some change. We didn’t understand where the difference came in as again we ordered the exact same thing, she explained that the ceviche alone was $17.99 which was placed on the second payers bill but the totals I have provided still does not equal the amount of $139.89 We tried to advise that the waitress informed us we could order the ceviche as an appetizer, and not a meal deal which comes with two other items that we did not get, but we was informed when it was time to pay that is incorrect an a error on the waitress, and they are not honoring what the waitress had informed us and since we ate we pay mind you the first party had already paid for their bill, in the end we we paid and let it be but I feel as we were being overcharged based on the lack of customers they received that day, and I will never be back. This was the worst experience I have encountered throughout 2023.
Atmosphere: 1
Food: 1
Service: 1
Londa Fuller
Portions are smaller than they used to be. My husband only ate half of his dinner because he didn't like it at all. We probably won't be back.
Atmosphere: 4
Food: 1
Service: 3
Nicole Hall
This happened about a year ago. But I found a cockroach in the lettuce of the food I was eating. I left after and I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
n s
Be prepared for the 13 dollar service charge put on your bill just for your to be brought to your table not a tip a service charge? Kinda messed up so no tip from me sorry the way I see it they already put the tip on
Atmosphere: 3
Food: 2
Service: 1
Jaide Sponsler
Love the food and the layout is beautiful, the servers are very nice and on top of there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Chimichanga
Shae B.
Arrived around 19:30, they weren’t busy at all so we were seated rather quickly. Our server had a bit of trouble speaking English but she was so nice and polite. We ordered a Peach Margarita, a Corona, Seafood Chimichanga and the Burrito Locos with Steak. Margarita taste like water. Weakest Margarita I’ve ever had at a Mexican Restaurant; but baby the food made up for it. Everything was amazing. The amount of seafood and flavor in that chimichanga was the best I’ve ever had. The burrito was loaded with steak from beginning to end, even the chips and salsa was good. I’d definitely recommend and visit again when I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Hacienda, Chips and Salsa, Chimichanga
Christy Jordan
Just ate there and my boyfriends daughter had a cockroach in her food. We left immediately, told them keep their food. First they brought my boyfriends margarita with what looked like toilet paper in his drink, had them get him a new one, should have left then. Dirty place!!
We feel that serving portion has been decreased since the last time we were there. Service was great!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips and Salsa
Robbie Ahlberg
Seriously just left this place because we found a big piece of plastic in our food. Manager didn't want to do anything about it. And their salsa has no flavor at all. Would not recommend going to
Nikki
We had the Especial Hacienda for two and it was absolutely delicious. Perfectly cooked meat, rice and beans, crispy quesadilla, fresh lettuce tomato and sour cream. The corn tortillas were very good. The waitress/bartender was very kind and attentive. This is definitely a hidden gem on the Southside, enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Shane Cherniss
Nice lunch spot with some tasty entries. I enjoyed the taco salad and the quesadilla.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Salsa
Jalesa Daniels
This place was very disappointing today. I waited forever for someone to even come to the front desk where me and my daughter were daughter were. She helped another person in front of me, which was not an issue but didn't acknowledge that we were there at all. After waiting 15 mins for her to chat and ring up 5 drinks. My daughter wanted to just go. Never had issues here before. Mejorar tu servicio de cliente POR FA!!
2024/03: Apparently under new management and completely renovated the building inside, including moving walls and major structural changes. New menu and new staff, very polite and responsive, the new menu is heavily tilted towards seafood and the prices are quite modest, portions are large and food is very tasty.2023/07: same. Management approves of running, yelling and screaming children who are unsupervised by adults. Screaming wad so bad we left early. Hostess said "too bad, this is acceptable here".Our group will likely never return.______________2021: OK food, poor service and surly hostess. Good prices.Kid-friendliness: Too friendly, see review above.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Steak Fajitas, Lunch Fajita Steak Quesadilla, Chips & Salsa
Great seafood and great service!!
Atmosphere: 5
Food: 5
Service: 5
La Hacienda has apparently closed.
I do apologize, but this is a very long post based on the experience that we encountered this evening, I wish I could’ve given zero stars!! Tonight’s service was horrible. When we arrived, we noticed we were the only guest in the restaurant which gave off red flags but we were seated pretty quickly and helped pretty quickly, Granted the waitress was very nice had a very hard time understanding what we were ordering but no biggie we got through it, mind you this was a party of two paying separately we ordered 4 margaritas two for each party two orders of the Brea tacos one for each party, and a appetizer of ceviche as we thought but when we were ready to leave, we were waiting on the bill, but was never given one and was told we could pay upfront. When it was all said and done we were ready to pay and was told $139.89. Which caused some questioning due to what was ordered per party. So we asked was the bill together versus separately which we were fine with if so but still thought that was a little high for what we ordered we were then informed no the bills were already separated. We asked to look at the receipt as we did not get one at the table on the receipt we noticed we were being charged for more than what we had ordered everything was doubled should be a quick fix right!!! no it caused an argument as if we were trying to get over on them. She then separated the bill based off of what we explain to her what we had ordered separately after the 1st person paid $34 and some change. The second person was informed her total bill will be $47 and some change. We didn’t understand where the difference came in as again we ordered the exact same thing, she explained that the ceviche alone was $17.99 which was placed on the second payers bill but the totals I have provided still does not equal the amount of $139.89 We tried to advise that the waitress informed us we could order the ceviche as an appetizer, and not a meal deal which comes with two other items that we did not get, but we was informed when it was time to pay that is incorrect an a error on the waitress, and they are not honoring what the waitress had informed us and since we ate we pay mind you the first party had already paid for their bill, in the end we we paid and let it be but I feel as we were being overcharged based on the lack of customers they received that day, and I will never be back. This was the worst experience I have encountered throughout 2023.
Atmosphere: 1
Food: 1
Service: 1
Portions are smaller than they used to be. My husband only ate half of his dinner because he didn't like it at all. We probably won't be back.
Atmosphere: 4
Food: 1
Service: 3
This happened about a year ago. But I found a cockroach in the lettuce of the food I was eating. I left after and I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Be prepared for the 13 dollar service charge put on your bill just for your to be brought to your table not a tip a service charge? Kinda messed up so no tip from me sorry the way I see it they already put the tip on
Atmosphere: 3
Food: 2
Service: 1
Love the food and the layout is beautiful, the servers are very nice and on top of there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Chimichanga
Arrived around 19:30, they weren’t busy at all so we were seated rather quickly. Our server had a bit of trouble speaking English but she was so nice and polite. We ordered a Peach Margarita, a Corona, Seafood Chimichanga and the Burrito Locos with Steak. Margarita taste like water. Weakest Margarita I’ve ever had at a Mexican Restaurant; but baby the food made up for it. Everything was amazing. The amount of seafood and flavor in that chimichanga was the best I’ve ever had. The burrito was loaded with steak from beginning to end, even the chips and salsa was good. I’d definitely recommend and visit again when I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Hacienda, Chips and Salsa, Chimichanga
Just ate there and my boyfriends daughter had a cockroach in her food. We left immediately, told them keep their food. First they brought my boyfriends margarita with what looked like toilet paper in his drink, had them get him a new one, should have left then. Dirty place!!
Restaurantji Recommends
We feel that serving portion has been decreased since the last time we were there. Service was great!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips and Salsa
Seriously just left this place because we found a big piece of plastic in our food. Manager didn't want to do anything about it. And their salsa has no flavor at all. Would not recommend going to
We had the Especial Hacienda for two and it was absolutely delicious. Perfectly cooked meat, rice and beans, crispy quesadilla, fresh lettuce tomato and sour cream. The corn tortillas were very good. The waitress/bartender was very kind and attentive. This is definitely a hidden gem on the Southside, enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Nice lunch spot with some tasty entries. I enjoyed the taco salad and the quesadilla.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Salsa
This place was very disappointing today. I waited forever for someone to even come to the front desk where me and my daughter were daughter were. She helped another person in front of me, which was not an issue but didn't acknowledge that we were there at all. After waiting 15 mins for her to chat and ring up 5 drinks. My daughter wanted to just go. Never had issues here before. Mejorar tu servicio de cliente POR FA!!
Atmosphere: 2
Food: 3
Service: 1