McAlister's Deli

5910 Douglas Ave #200, Des Moines
(515) 331-7804

Recent Reviews

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Kate Leo

I ate lunch here on St. Paddy's Day, 2025. I had never been here before but I will definitely be back. First of all, they have Coke products, which is great for Diet Coke addicts like me, and I got a huge soda with FREE REFILLS. They even came to my table and got it for me. I ordered the "Choose 2" and got a club sandwich and loaded potato. Both were so delicious. Great meal. Delicious salted caramel chocolate cookie. Everyone was so friendly. Highly recommend!!

Parking: There is a side door and we got a spot right by it. Super easy access for my friend who uses a walker.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Potato

Sara Medina

Roast beef was very very salty and really not that good. For 22.15 I expected much better as it was my first time eating there.

Food: 2

Service: 5

Jennifer Dugan-Burns

Great staff at this location. Food is great quality you expect from McAlister’s. But it’s the staff here that sets them apart.

B. Long

This is the friendliest McAlisters I've been to. From the cashiers, to kitchen, and management. Heidi's costumer service and bubbly personality is so refreshing. Food is great as well!

Lars Skaarup

Reuben sandwich is amazing.

Pamela Pereztagle

Delicious food! First time eating here and it was a great experience. Food was delicious, the employees are so respectful and always checking on you.
The establishment was clean and that’s very appreciated. Definitely coming back
We got the Choose 2 with half salad and half sandwich. Worth our money.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Heth

DO you wanted to be treated with respect, enjoy amazing over-the-top customer service, fresh, really fresh food that tastes wonderful??? Go to McAlister's on Douglas, across from Merle Hay Mall to the south. We've never had a bad meal, bad service, or been ignored. Honestly, they give the BEST customer service in town. Their loaded baked potato is so satisfying. Their salads, good to the last bite if you can eat it all! I bet their sandwiches are good, but I don't eat sandwiches, although if I were tempted, it would have to be at McAlister's. I've only been to the Douglas location, but why would I go anywhere else when this one is practically perfect???????????

Atmosphere: 5

Food: 5

Service: 5

michelle G

Heidi who works at this location is a ray of sunshine. She is so helpful and so kind and so accommodating. Her presence is refreshing in a world full of grumpy service industry workers. She deserves a raise! Thank you Heidi!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Baked Potato, Salad

Clifford Kessler

They try to serve things fresh
They are consistent with quality in all there locations. I usually go to a late lunch here it seems to.be less crowded and parking is easier.
Everyone is understaffed, so I always appreciate the service staff who are working. Remember they're busy because they're good. Staff have always tried to make sure I am happy
I usually get a half salad half sandwich.
The restrooms were clean and well.stocked. They make a real effort.to make sure the tables are clean and ready to go

Atmosphere: 3

Food: 4

Service: 5

Andy Black

Always have Greta service here and always have great food.

Atmosphere: 5

Food: 5

Service: 5

Nancy

10/29/24 I ordered delivery. My order was McAlister's wrap, side of broccoli cheese soup and carrot cake for dessert.The carrot cake was Heavenly good.
This is my 1st time to try this place and I will definitely order again. First the food was all freshly made and very delicious. I like that they take pride in the quality of food and service. They put plasticwrap around the soup container in case it should spill. Everything was packaged tight and carefully handled. There are several items to try on their menu, so I will definitely order again. Hat's off to the manager and staff doing a great job.

Food: 5

Service: 5

Maria Benitez

Great place to grab a good lunch. Love it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reuben

Kari Miner

Great food and service! Super nice people!!! McAlister's is a family favorite!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Southwest Chicken Sandwich, Sweet Chipotle Chicken, Baked Potato, The New Yorker, French Dip Sandwich, Chicken Salad Sandwich, Broccoli Cheese Soup, Reuben, Bag of Chips

CODY ZUGG

Eat anything on the menu. You won't be disappointed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reuben

y me

Delicious food… the sweetest older lady always checks us out, never fails to brighten our day. Much love to you, miss ma’am <3

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Southwest Chicken Sandwich, French Dip Sandwich

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