McAlister's Deli
5910 Douglas Ave #200, Des Moines
(515) 331-7804
Recent Reviews
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I ate lunch here on St. Paddy's Day, 2025. I had never been here before but I will definitely be back. First of all, they have Coke products, which is great for Diet Coke addicts like me, and I got a huge soda with FREE REFILLS. They even came to my table and got it for me. I ordered the "Choose 2" and got a club sandwich and loaded potato. Both were so delicious. Great meal. Delicious salted caramel chocolate cookie. Everyone was so friendly. Highly recommend!!
Parking: There is a side door and we got a spot right by it. Super easy access for my friend who uses a walker.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
Roast beef was very very salty and really not that good. For 22.15 I expected much better as it was my first time eating there.
Food: 2
Service: 5
Great staff at this location. Food is great quality you expect from McAlister’s. But it’s the staff here that sets them apart.
This is the friendliest McAlisters I've been to. From the cashiers, to kitchen, and management. Heidi's costumer service and bubbly personality is so refreshing. Food is great as well!
Reuben sandwich is amazing.
Delicious food! First time eating here and it was a great experience. Food was delicious, the employees are so respectful and always checking on you.
The establishment was clean and that’s very appreciated. Definitely coming back
We got the Choose 2 with half salad and half sandwich. Worth our money.
Atmosphere: 5
Food: 5
Service: 5
DO you wanted to be treated with respect, enjoy amazing over-the-top customer service, fresh, really fresh food that tastes wonderful??? Go to McAlister's on Douglas, across from Merle Hay Mall to the south. We've never had a bad meal, bad service, or been ignored. Honestly, they give the BEST customer service in town. Their loaded baked potato is so satisfying. Their salads, good to the last bite if you can eat it all! I bet their sandwiches are good, but I don't eat sandwiches, although if I were tempted, it would have to be at McAlister's. I've only been to the Douglas location, but why would I go anywhere else when this one is practically perfect???????????
Atmosphere: 5
Food: 5
Service: 5
Heidi who works at this location is a ray of sunshine. She is so helpful and so kind and so accommodating. Her presence is refreshing in a world full of grumpy service industry workers. She deserves a raise! Thank you Heidi!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Potato, Salad
They try to serve things fresh
They are consistent with quality in all there locations. I usually go to a late lunch here it seems to.be less crowded and parking is easier.
Everyone is understaffed, so I always appreciate the service staff who are working. Remember they're busy because they're good. Staff have always tried to make sure I am happy
I usually get a half salad half sandwich.
The restrooms were clean and well.stocked. They make a real effort.to make sure the tables are clean and ready to go
Atmosphere: 3
Food: 4
Service: 5
Always have Greta service here and always have great food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/29/24 I ordered delivery. My order was McAlister's wrap, side of broccoli cheese soup and carrot cake for dessert.The carrot cake was Heavenly good.
This is my 1st time to try this place and I will definitely order again. First the food was all freshly made and very delicious. I like that they take pride in the quality of food and service. They put plasticwrap around the soup container in case it should spill. Everything was packaged tight and carefully handled. There are several items to try on their menu, so I will definitely order again. Hat's off to the manager and staff doing a great job.
Food: 5
Service: 5
Great place to grab a good lunch. Love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Great food and service! Super nice people!!! McAlister's is a family favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Chicken Sandwich, Sweet Chipotle Chicken, Baked Potato, The New Yorker, French Dip Sandwich, Chicken Salad Sandwich, Broccoli Cheese Soup, Reuben, Bag of Chips
Eat anything on the menu. You won't be disappointed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Delicious food… the sweetest older lady always checks us out, never fails to brighten our day. Much love to you, miss ma’am <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Chicken Sandwich, French Dip Sandwich
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