McDonald's
1404 Des Moines St, Des Moines
(515) 564-0716
Recent Reviews
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Made a habit of coming here until my last visit; I ordered a chocolate shake and fries through the drive and questioned the shake being chocolate due to it looking exactly like vanilla and the lady responded, “it’s chocolate trust me.” I went home and was very disappointed that it wasn’t. I will not come back until they give me a replacement chocolate shake.
Atmosphere: 1
Food: 1
Service: 1
It's just like every other
Atmosphere: 3
Food: 3
Service: 3
They were more worried about a group of kids than a non busy store that took over 10 minutes to get two meals and then the food was cold.... and temp in dining area was cold
Kid-friendliness: Hand signs and police showed up wouldn't take my young kids there my adult son said he would never go back
Atmosphere: 1
Food: 2
Service: 1
this is the worst McDonald’s that I’ve ever been to. I used to come here all the time but now they don’t serve iced coffee and the people can’t understand your order and just sell you something different. If I wasn’t starving, I would not have eaten here.
Atmosphere: 1
Food: 1
Service: 1
If you are a DoorDash driver Avoid accepting orders from this place at all costs. Every order I accept from here takes way too long and makes you late (even when it’s dead).
Atmosphere: 1
Food: 3
Service: 1
Manager Dustin is on way to much of a power trip and needs to acknowledge that not only was denied items placed thru on line but he was so stuck on sauce control he couldn't manage to give me all my items let's see if Nikki is better refund requested and Dustin also couldn't do that i think that special shirt made his head swollen maybe try a bigger size or down grade your position
They didn’t have anything that we tried ordering and they had us waiting 10 mins in the drive thru waiting so they could take our order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mcchicken
I ordered 4 of the $5 bundles and a large fry they told me they could not bag them separate an gave me 4 small sacks in the bag. The food was in 1 large bag I hard a hard time seein if I had all my food or not no napkins l. I feel if you order 4 meals put them in separate bags how hard is that poor service lazy as hell
Service: 1
The 5$ meal hits lmao
I order the lg vanilla iced coffee which I didnt know they put 5 pumps of the vanilla syrup.
I always ask for extra because the taste is not sweet enough.
When I recieved my iced coffee that day, I swear that was the best I'd ever had!
I go back the next day and order the same thing, and the employee asked why I choose to have extra syrup, I said I really like them perfect with the extra sweetener, he mentioned the manager made it for me. I go there now more often because they all know who I am by now.
It was an amazing expierence!!
Service: 5
Restaurantji Recommends
Take forever to get your food
Every experience here is exactly how I expect it to go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: McDonald's Big Mac
My fries were still cold.
High school students loitering in the lobby.
Employees were rude
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald’s. I got kicked out waiting for my food because I was drinking a drink that was not from there. The lady had a cigarette in her hand when she handed me the food as well and threatened me and walked behind me till I left. I waiting for my food and got kicked out. Very bad service.
Probably the slowest fast food I've ever experienced not being a rush time or anything
Atmosphere: 1
Food: 3
Service: 1
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