McDonald's

1404 Des Moines St, Des Moines
(515) 564-0716

Recent Reviews

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Elizabeth Walker

I ordered on the online app on thanksgiving and it said the store was open and accepting orders but when I arrived, the store was closed. I tried to cancel my order and it wouldn’t let me. How do I get a refund?

Jonathan

Open but slow service. No one responded at drive thru for 7 minutes

Dakota Dyer

The wotkers were very unprofessional. I stood in the store watching them messmessing around for about 25 minutes before I got my ONE ICE COFFEE!

Chris Huisman

It's McDonald's

Atmosphere: 3

Food: 1

Service: 2

Christina Dobson

I was disappointed with the fact you can't get bacon on your mc griddle.

Atmosphere: 5

Food: 5

Service: 5

Ricki Carlos borrego

I have never had a problem with this location only issue is one day there truck comes and pull la so far up towards the drive thru entry cool no problem only thing they pulled so far up I drive a big car I shouldn’t have to drive on a curb to get into drive thru so I didn’t I went to the first window no one is there waited 5 minutes nothing so went to the second window cause even the car that was in front didn’t even pay for nothing just grabbed food and left but I seen whyshe was there talking to the lady handing out food so I asked can I order here since there was no one at the 1st window she was like agitated and threw her hands I was like if it’s an issue I will just go somewhere else she just closed the window.

Food: 4

Service: 1

J L

Dude this is the third time there has been no ice and a warm drink. You guys are the slowest as well. Fix your ice machine and figure out why it takes you 15 minutes to get through four cars

Atmosphere: 3

Food: 1

Service: 3

Maria Lopez

Omggg I just ordered a caramel frappe and they put their whole foot in it😋 INNIT thank yewww mhmm giveemmm a raise

Atmosphere: 5

Food: 5

Service: 5

Eddy Mason

I got screwed over by the manager and employee here I used my mobile app and ordered breakfast before 11 the had me wait in line 15 min in front of the speaker literally till 11 o'clock so they didnt have to make my food then said sorry it's going to take 48 hrs to get your money back Joshua fango the manager was very rude and unprofessional

Atmosphere: 1

Food: 1

Service: 1

Robert B

Don’t go for breakfast they will say they are unable to until 6:30

Service: 1

Wendi Anderson-Meek

It was good. What i wanted at the time

Atmosphere: 5

Food: 5

Service: 5

Thomas A.

Got my order wrong x3. Coffee tasted terrible. stopped going there.

Atmosphere: 2

Food: 2

Service: 2

Denny Ponx

I do curbside with the app. I like it because I'm not stuck in line in the drive through.

Atmosphere: 5

Food: 5

Service: 5

A A

Don’t go here unless you want to wait in the drive through for an hour/ this McDonald’s is worse than during Covid, don’t come here it’s cold food and a long wait it’s really bad I don’t understand how a McDonald’s could be so bad.

Atmosphere: 1

Food: 1

Service: 1

Elan Morin Tedronai

DoorDasher - There was not one single other person in the lobby and an empty Drive Through. I was trying to Dash 2 plain cheeseburgers and after 15 minutes of waiting I asked for an ETA and she flipped out on me like I was the one who's out of line.

Atmosphere: 1

Service: 1

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