McDonald's

1404 Des Moines St, Des Moines
(515) 564-0716

Recent Reviews

Ethan Urias

I always come very early in the morning and have never had any issues!!! The morning crew is always so energetic and kind. Even though this is just a McDonald's I give a 10/10 for customer service and food quality!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Mcgriddles, Mcdouble

David Jensen

Ita Closed

Katina ShultzWeaver

Wonderful people who have chosen to work at this location never had one mistake with drive thru, door dash orders, inside orders. Keep this up y'all are definitely appreciated

Atmosphere: 5

Food: 5

Service: 5

Christina Schakel

Wheelchair accessibility: At least 4 tables are wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Eduardo Moreno

I liked going to have coffee there

keyandra Wagner

Phone was cold old tasting called and told them about I was told when I come I can re get the order .got there next day was told I needed the old food from last night so I was supposed to save smelly old McDonald's in the car until I came back really never heard of that we was treated like nothing disrespectful basically you can't get nothing so we paid for cold nasty food .. it was only 8.71 but still. Wow so dismissive wow..

Atmosphere: 2

Food: 1

Service: 2

TheSeanZBoy

I ordered a big mac meal at 11am. That's exactly what I got, fries were hot and topped up, burger was hot and looked like the menu. The people were nice. Exactly how it's advertised. Thanks!Edit: I would have posted a picture but I ate it too quick.

Atmosphere: 5

Food: 5

Service: 5

Роман Сычев

Normal McDonald'

Atmosphere: 4

Food: 4

Service: 4

Kossivi Aholou

Worse customer service. They didn't care about they customers. They charged for a cup of water. We were like 5 people in the building, but we still had to wait 20 mins at least to get served. There was a guy there who paid for his food, waited 20 mins, and couldn't get his food. He left without getting his food. I felt bad for him.

Atmosphere: 1

Food: 3

Service: 1

Megan Saddler

Horrible attitude. Lied that the drink machine wasn’t working so they didn’t have to do any work. I’ve worked at McDonald’s since I was 16 the drink and ice cream machine works just fine until morning shift or beginning lunch shift starts SUDDENLY EVERY TIME. Sick of the blatant lies.

Atmosphere: 1

Food: 1

Service: 1

TJ

The seating area is strange. Need to be buzzed into the bathroom and can’t fill your own drinks. Close to downtown and they must get a lot of students. Signs everywhere that students are not allowed to eat inside.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Mcchicken, Happy Meal, Cheeseburger

Harold Dittmer JR

Horrible employees. Rude and messed up every bit of the order. Manager wouldn't speak to me about it.

Atmosphere: 1

Food: 3

Service: 1

Zaharah Dennis

customer service was rude, would not recommend coming here. I told them i had a drive through order and the person at the window ignored me, so i had to go inside just for them to tell me i had to wait because my order “wasn’t ready” i only got a medium fry and i ordered it 10 minutes before i also didn’t get my sauce. Worst mcdonald’s i’ve ever been to.

Service: 1

Boe Reh

I suggest anyone to avoid this location, the wait is

Atmosphere: 1

Food: 1

Service: 1

Brett Farr

Best french fries, good service though, friendly, courteous and efficient staff.

Atmosphere: 2

Food: 3

Service: 4

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