McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3610 Merle Hay Rd, Des Moines
(515) 276-1525
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | 6AM - 11PM |
Tuesday | 6AM - 11PM |
Wednesday | 6AM - 11PM |
Thursday | 6AM - 11PM |
Friday | 6AM - 11PM |
Saturday | 6AM - 11PM |
Sunday | 6AM - 11PM |
McDonald's offers quick service and food as expected. Some customers have had issues with not receiving napkins in their drive-thru orders. Prices have been deemed "ridiculous" by some, and the service can be hit-or-miss. Some reviewers have experienced incomplete orders, with parts of their meals forgotten. Despite these issues, the restaurant still serves its signature menu items, including the Quarter Pounder, which can be ready quickly at some locations. Many staff members are friendly and efficient, with long-term employees often working the windows in the mornings, lunch, and supper. Customers appreciate the warm chocolate chip cookies and kid-friendly play areas. The restaurant is wheelchair accessible, though it can get crowded at times. Some customers have experienced errors with specific orders, such as double cheeseburgers with extra onions or no pickles, but overall, the experience remains positive for many visitors. The staff, including a notably friendly African American lady at the food window, are often praised for their smile and cheerful attitude.