McDonald's
4825 Merle Hay Rd, Des Moines
(515) 276-1968
Recent Reviews
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It's McDonald's but what can I say
Atmosphere: 2
Food: 3
Service: 4
Was okay. Used to have good service and food. Seems both have went down hill. Seemed like employees were "tasked" with helping customers. They forgot an item that I ordered, so had to go back to get it.
Atmosphere: 3
Food: 3
Service: 3
Only car in line, shouldn’t be hard to get the order right. When we pulled up to the payment window, they had a 10 piece nugget on my order when I didn’t ask for nuggets at all. Get to the second window and they ask me to pull up to the 3rd after giving me my drinks. Only about 5 minutes. I should’ve checked the bag before I left. Now I’m home and have no fries. This isn’t the first time this store has shown basic lack of ability to do their job
Atmosphere: 1
Food: 1
Service: 1
Check this out, this entire Mc D's is run be younin's. 😄🍔
Across the street.
I used to prefer this McDonalds. Ordered two double cheese burgers. Food handed to me was cold. I asked if I could have fresh food, which I was then told it was fresh. Then, they took the food back inside and told us to pull forward. At the front of the store they brought the same cold food back out to us stating, “that’s fresh food, i said it’s fresh cuz it’s fresh.” Yikes. It’s too much to ask for hot food at this McDonald’s. Take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's what's not to love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken, Cheeseburger, Hamburger, French Fries, Sausage
Had the double cheeseburger it was good. Good employees fast
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Messed my order all up and I was back on the highway before I noticed so I just did not eat that afternoon
Atmosphere: 4
Food: 1
Service: 4
Long waits! Always not enough staff. Sometimes you will see managers just walking around, not even cleaning or greeting.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Ordered from the drive thru. Order #37. Ordered a 20 piece and only got 14 nuggets. Asked for a PLAIN Double quarter pounder and didn’t come plain, the receipt actually said “add mayonnaise, only mustard, only pickle, only American cheese” .
Went here on my lunch and did not have time to go back.
Atmosphere: 2
Food: 1
Service: 1
Vegetarian options: None at this time
Parking: Not at this time
Kid-friendliness: This place is just as kit friendly as any other McDonald's.
Wheelchair accessibility: This place is fully ada compliant
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Mcmuffin
This place is an absolute pile of garbage. Worst experience I’ve ever had in my entire life going to McDonald’s. The whole staff is absolutely terrible. Waited 30 min in the drive thru. The guy in the window talked really quiet and I said my order and waited 3 minutes to “okay next window “ the guy never talked to me just took my card and the lady who gave me my food 30 minutes later said nothing to me. Absolute scum of a people bottom of the barrel
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes for a quarter pounder with cheese
Service slow food cold dining room dirty
Atmosphere: 4
Food: 1
Service: 1
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