The young man who helped me at the first window had a very kind and friendly manner. It really boosted my mood on a rainy gloomy day. Not sure what his name was, but was at 2:49 pm on 11/24/25. The girl who handed me my food had a great smile and friendly manner also. The food was hot and tasty also! I had a very positive experience today! Thanks for making my day!
Atmosphere: 5
Food: 5
Service: 5
Shennen
Their ice caramel macchiato machine has been broken for over a month now 😭only reason I go and I will not be back till it’s fixed 💀
Atmosphere: 1
Food: 1
Service: 1
Katelynn Cochrane
This McDonalds has never messed up my order or given bad service! The employees at this location know what’s up, their service really gives “chick fil a” energy
Atmosphere: 5
Food: 4
Service: 5
Craig Wagner
We go there once a week and always have a positive experience!
Atmosphere: 5
Food: 5
Service: 5
J W
They're good with getting orders correct and pretty quick when its not too busy i always expect atleast 5 to 10 minute wait at lunch time and my food is fresh when I wait so I dont mind
Atmosphere: 5
Food: 4
Service: 4
Tamarus Woods
Horrible I seen them clean the tables with mops they got from the bathroom
Nate
Got breakfast this morning and my burritos then I got seemed a little on the harder side than they're supposed to be and I also got two smoothies and they remade both of them because they had a whole crud ton of ice that was not broke up and you couldn't drink it through the straw so they remade it and still the same issue they have no idea how to run a blender which is obvious and no one apparently knows how to make food correctly either and to have fresh food I understand it's fast food but this is ridiculous they're more concerned with speed than they are the quality of their food and they converse amongst themselves way too much this McDonald's has had nothing but non-stop issues and I have contacted corporate about it a lot probably around 10 times and nothing has changed because corporate doesn't care The only thing corporate is cared about is their damn money they don't care about the customers that are giving them their money if you're going to go to a McDonald's take the extra few minutes and go to a different one.
Atmosphere: 1
Food: 1
Service: 1
Asa Curtis
Food was kinda mid, I got the breakfast burritos, has brown, and orange juice, and the burritos were really small, not sure if thats normal but not worth the money in my mind. overall customer service was less than desirable. If you want a quick bite it's okay but I'd rather spend my money somewhere else
Atmosphere: 3
Food: 3
Service: 2
Maggie Riskedahl
Didn’t add napkins or my sauce.
Food: 3
Kristen Messenger
Every time I order door dash and it comes from this specific location, it's ALWAYS wrong, and I wish I was exaggerating. Had to go in, yet again, to get what I paid for and they all look at me like im the one thats wrong and thats what upsets me the most. I'd stop going if it was every location but ankeny saves them whenever my food comes from there.
The young man who helped me at the first window had a very kind and friendly manner. It really boosted my mood on a rainy gloomy day. Not sure what his name was, but was at 2:49 pm on 11/24/25. The girl who handed me my food had a great smile and friendly manner also. The food was hot and tasty also! I had a very positive experience today! Thanks for making my day!
Atmosphere: 5
Food: 5
Service: 5
Their ice caramel macchiato machine has been broken for over a month now 😭only reason I go and I will not be back till it’s fixed 💀
Atmosphere: 1
Food: 1
Service: 1
This McDonalds has never messed up my order or given bad service! The employees at this location know what’s up, their service really gives “chick fil a” energy
Atmosphere: 5
Food: 4
Service: 5
We go there once a week and always have a positive experience!
Atmosphere: 5
Food: 5
Service: 5
They're good with getting orders correct and pretty quick when its not too busy i always expect atleast 5 to 10 minute wait at lunch time and my food is fresh when I wait so I dont mind
Atmosphere: 5
Food: 4
Service: 4
Horrible I seen them clean the tables with mops they got from the bathroom
Got breakfast this morning and my burritos then I got seemed a little on the harder side than they're supposed to be and I also got two smoothies and they remade both of them because they had a whole crud ton of ice that was not broke up and you couldn't drink it through the straw so they remade it and still the same issue they have no idea how to run a blender which is obvious and no one apparently knows how to make food correctly either and to have fresh food I understand it's fast food but this is ridiculous they're more concerned with speed than they are the quality of their food and they converse amongst themselves way too much this McDonald's has had nothing but non-stop issues and I have contacted corporate about it a lot probably around 10 times and nothing has changed because corporate doesn't care The only thing corporate is cared about is their damn money they don't care about the customers that are giving them their money if you're going to go to a McDonald's take the extra few minutes and go to a different one.
Atmosphere: 1
Food: 1
Service: 1
Food was kinda mid, I got the breakfast burritos, has brown, and orange juice, and the burritos were really small, not sure if thats normal but not worth the money in my mind. overall customer service was less than desirable. If you want a quick bite it's okay but I'd rather spend my money somewhere else
Atmosphere: 3
Food: 3
Service: 2
Didn’t add napkins or my sauce.
Food: 3
Every time I order door dash and it comes from this specific location, it's ALWAYS wrong, and I wish I was exaggerating. Had to go in, yet again, to get what I paid for and they all look at me like im the one thats wrong and thats what upsets me the most. I'd stop going if it was every location but ankeny saves them whenever my food comes from there.
Restaurantji Recommends
Table are not clean, service sucked,
Atmosphere: 3
Food: 2
Service: 1
Today I went to McDonald's when I was with my dads friend and my dad and they were being so mean to my dad he's a little old go easy on him
Atmosphere: 1
Food: 5
Service: 2
Honestly the only mcdonalds i go to if i crave it.
Food: 5
Service: 4
It's about the same everywhere .
The McDonald's on grand is an exceptional branch. They're food is always fresh even late at night
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, Mcchicken, Cheeseburger, Hamburger, Mcdouble, Sausage, Egg Mcmuffin, Sausage Biscuit with Egg
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