McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2540 E University Ave, Des Moines
(515) 261-3555
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Customers' Favorites
McDonald's Reviews
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Very rude person at drive through wanted the argue about how the app codes were to be used.
When I asked to clarify with the manager re: the issue she stated that she was the manager.
I don’t give up easy when I’m right so I asked her name and asked if there was a higher manager on duty.
Turns out she is in training . Very unprofessional attitude and I don’t like liars. I won’t be back until she’s gone.
I’m sure by next week she will be training at Taco...read full review
If you order a bacon, egg, cheese biscuit that is what you should get! Not a bacon, egg, cheese McGriddle. My receipt said biscuit, I paid for a bacon, egg, cheese biscuit and that is what I should’ve gotten! Not a McGriddle! 🤮🤮Threw it away and wasted my money! Get it together! Not that hard! Last week it took 35 minutes to get 2 McDoubles with Mac sauce. Ridiculous! All of the 4 employees I could see were on their phones and socializing. SMH They only had one car ahead...read full review
For goodness sakes, please stop pulling cars ahead. It doesn’t matter what I order, I get pulled about 80% of the time.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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McDonald's offers consistent food quality with a modern, clean interior and friendly staff. The Steak egg and bagel had some chewability issues due to bristles in the beef, but this seems to be a rare occurrence. The drive-thru service during the night shift has shown some inconsistency, with errors in orders and lack of efficiency. Overall, McDonald's provides a pleasant dining experience with a modern order board, food brought to the table, and clean facilities.
Wheelchair accessibility is available. Customers have praised the polite and well-mannered staff, such as Debra, who greeted them with a smile and offered assistance. The restaurant's floors and tables were clean, and the music was friendly and inviting. The food was prepared quickly and was still warm when served.
However, some customers have noted issues with the quality of certain menu items, such as the fries and apple pies. Additionally, the price of bottled water has been a concern for some customers, who prefer to have a cup of ice water instead.