McDonald's
6125 Grand Ave, Des Moines
(515) 255-2543
Recent Reviews
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I went through the drive-through this morning to get breakfast for me and a friend before work and when I got to my friends house to drop his breakfast off, I was missing a breakfast sandwich that I had paid for and I’ve been calling them for half an hour, and no one will answer the phone this McDonald’s sucks and I want reimbursed
I've never left a review for fast food before but I wanted to for this McD's. We come here a lot. I have three teenage boys. I have encountered SO MANY lovely staff members. I always think to myself this manager must be doing something right. All of these bad reviews make me sad to read because countless times I've been blown away by the staff here. Everyone is kind. Everyone is patient. Everyone is friendly.
Atmosphere: 5
Food: 4
Service: 5
I stop here on my way to work. Last week I was asked to pull up because they were waiting for “red mean”. Today. No fries.
Food: 4
Service: 1
The lady was super rude when I called to ask if they are still open😡😡
Atmosphere: 1
Food: 1
Service: 1
Waited in line in the drive throught for over 20 min. I will drive out of my way to go to another McDonald's or just a completely different fast food restaurant, the quality of McDonald's and sank to an all time low.
Atmosphere: 1
Food: 1
Service: 1
Took over 9 minutes to get help in the drive thru. Then we ask what’s the issue and they have an attitude like it was our fault. Manager was a piece of work too. No no customer service or no courtesy given for the situation. Took a refund happily won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I was having a bad day, had never been to this particular McDonald's. I had actually walked 1/2 from where I broke down up the street. The service at the counter was prompt, pleasant. The fish was hot and delicious. The dining room was spotless, and the older gentleman was especially kind. Brightened my day a little when it was not great. I was glad I went in to wait for my ride.
Kid-friendliness: The light up tables were really cool.
Wheelchair accessibility: Definitely
Atmosphere: 5
Food: 5
Service: 5
It's fast and it's food...but not local.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble
Drive through is very slow.
Food: 4
Service: 3
Just can’t even! Ordered no onions but here we are with onion and a 20 minute wait. We also had an extra mcChicken and missing a single cheeseburger. Ordered nuggets, must have forgot to put the sauce in. Staff must have been having a good night. 🚬🤣
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Their food's pretty darn good, but it only takes them 90 minutes to bring out 2 cheesburgers
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheeseburger
Not the slowest McDonalds on the block, but damn near. Few and far between getting a smile from a staff member. We go because my dog likes the chicken nuggets. If it weren't for that, I wouldn't be spending the 20-minute average that I do in the drive-thru. But I'm sure their records don't show that as 9/10 vehicles are moved into the waiting spots.
Atmosphere: 3
Food: 2
Service: 2
Went and got 2 large fries they were cold and half full they should be hot and full for as much as they cost very disappointed ?
Food: 1
They've been turning people away for espresso for MONTHS!!! LAZY ASS WORKERS! Same excuse every time I go! The other location will make the coffee EVERY SINGLE MORNING!
If it's on the menu make it!
They've been turning people away for espresso for MONTHS!!! LAZY ASS WORKERS! Same excuse every time I go! The other location will make the coffee EVERY SINGLE MORNING!
If it's on the menu make it!
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