Papa Johns Pizza
6325 Douglas Ave, Des Moines
(515) 331-4949
Recent Reviews
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Pizza was cold when I got it tonight, ordered again, got the super Hawaiian, almost no pineapple on it.
Atmosphere: 4
Food: 1
Service: 4
I always li e their pizza
Atmosphere: 5
Food: 5
Service: 5
We had a bit of a problem with our order. When I called to let them know, Terry, the manager was so kind and was quick to help us resolve the problem efficently. Thank you, Terry!
Food: 4
Service: 5
The thing that stood out to me the most about this restaurant was the Comrodery and teamwork of the employees. Everyone talked together, laughed with each other, and enjoyed each other's work and presence. Nobody was mistreated or left out. I as a customer buying pizza could tell that if I worked a job I'd love to work here because you don't normally see a kind, fair, welcoming atmosphere of team members even employed with disabilities working together. The kitchen was clean as well, and it was cool to watch how they made the pizzas. I'd say the only downside was the cashier checking us out seemed to manipulate us into buying more even after we checked and told him several times we were only buying 1 pizza and 1 thing of breadsticks. I'm not sure if it was a misunderstanding, but either way, we paid for more and came home with more than what we ordered. Working on communication skills and honesty to customers would be a skill I believe this place should work on to train their cashiers. The food was fabulous and delicious, and I wouldn't mind coming back to order from here or another Papa John's again. They have better pizzas than any other pizza place we've been to.
The team work and management along with the clean environment and delicious food are what got this place the most stars, and that is my valuable review, because my husband used to work at Domino's Pizza and they don't have anything for review points that I would give this place!
We found our new favorite!
Atmosphere: 5
Food: 5
Service: 3
Got there when the email told me to. Pizzas not ready. Thats OK they tell me it will be a couple minutes. Wait around with my 5 year old. Ten minutes go by, ask a new person at the cash register. They tell me it will be just a couple more minutes.
Wait ten more minutes and ask again, they tell me it should be right out.
Wait five more minutes and ask again. Its the pizzas that have been sitting there for 15 god damn minutes.
Atmosphere: 3
Food: 4
Service: 1
Do better when addressing customers.
Atmosphere: 1
Food: 3
Service: 1
Amazing pizza
Atmosphere: 5
Food: 5
Service: 5
Ordered large pepperoni and it was hot but very little meat.
Food: 2
Service: 4
Waaay better than Dominoes. Delicious ? I approve and will get pizza here from now on
It's Papa John's so the food is fine. The delivery time however are terrible. They're usually slow but now they're using DoorDash without disclosing it until after your order is completed. So my dasher then went to other restaurants for more orders and delivered my food 20 minutes cold and late. Will not be ordering delivery here anymore.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Pizza
Restaurantji Recommends
Good pizza for what your paying
Always fast
Only issue I've had was the barbeque sauce change. I used to get a pizza with it all the time but I feel like they changed to sauce to some smokey sauce. Not a fan
Atmosphere: 5
Food: 3
Service: 5
Don’t use upside and expect to get any cash back from this place.
Atmosphere: 1
Food: 1
Service: 3
Papa John's never disappoints!
Food: 5
Service: 5
Recommended dishes: Pizza
Great pizza and Papadias. Polite employees and clean store. If only their website would work better so I can get points for my purchases.
Atmosphere: 5
Food: 5
Service: 5
Best pizza in Des
Food: 1
Service: 1
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