Ricochet

400 Locust St suite 105, Des Moines
(515) 410-1323

Recent Reviews

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Stan

Just an incident — an unfortunate night that escalated way more than it should have. Just a few wanna-be heroes in the crowd who decided to play tough guy. Ahmm… you know how it goes at bars sometimes.

Amanda, the GM, handled things with absolute professionalism and empathy. She stepped up immediately, listened to us, and took the situation seriously from the start. Honestly, people like her keep places like Ricochet running smoothly — def needs a raise!

The next day, Brad, the owner, personally met us and apologized on behalf of them. They assured us that the issue is resolved internally, which means a lot.

The issue’s been resolved. It was just one of those nights — unpredictable, a little chaotic. Sadly, Amanda had already left early… and well, two people power-tripped and dragged the whole thing down, haha. Ricochet reimbursed me for the damaged glasses and handled everything promptly and respectfully. Thanks

Atmosphere: 4

Food: 4

Service: 5

Serious Drip

I had one of the wildest and most humiliating experiences of my life at Ricochet. I was speaking with two older ladies about a mutual friend. One of the women happened to be the bartender’s mother. Out of nowhere, the bartender started giving me attitude and accusing me of hitting on his mom. I explained multiple times that we were only talking about a mutual friend, but he kept insisting, “That’s my mom, don’t talk to her.”
I grabbed my beer and went to play table tennis with a friend, trying to move on. Instead, the bartender came back and tried to start a fight again. He even threatened to call his friends to fight me. At that point, his mom’s friend had to step in and drag him away to explain the situation.
Things should have ended there, but it got worse. Another bartender, who didn’t know what was happening, started yelling at me and demanding that my friends and I leave. Before I could even take a sip of my beer, 4–5 men grabbed me by the arms and neck and physically dragged me outside while shoving my friends around. We weren’t even allowed to grab our drinks or my friend’s glasses that help him see. A group of wannabe heroes blocked the door, threatened to break my friend’s glasses, and acted like tough guys over nothing.
The entire incident left me feeling disrespected, humiliated, and unsafe. All of this happened because of a bartender with “mommy issues,” a clueless coworker who jumped in without knowing the situation, and a group of wannabe superheroes trying to play tough.

Atmosphere: 1

Service: 1

Sandie Martin

coolest bar we have been in...bartender was super friendly

Ken Mitchell

Bartender Grant was excellent on a Tuesday night. Victoria was super on Thursday night. This place has a Dream Team of employees!

Todd Brown

Fun clean place to hang out for the evening. Lots of options to play games and not crowded.

Atmosphere: 5

Service: 5

Nusret “Nuki” Begovic

Looking forward to visit this place,

Great BallzofFyre

They don’t have a kitchen but they allow you to bring in outside food.

Good selection of beers and well drinks.
Had a really great time playing darts and skee-ball

Atmosphere: 5

Service: 5

Todd Long

Cool place to hang out and chill

Atmosphere: 5

Food: 4

Service: 5

Rob Noel

Great hangout spot. The staff not only good looking but very pleasant to deal with. I give this place 10/10

Atmosphere: 5

Food: 5

Service: 5

Ev Tripolitis

Fun! Played pool and darts with $6 passes, free games available.

Katherine Chapman

Tyleena is the best bartender ever!

Kenneth Mitchell

Even as an old guy of 69 I felt welcome and right at home. My buddies and I can always find an open pingpong table here for practice or a grudge match.

Atmosphere: 5

Service: 5

Recommended dishes: Game

Tristan Cato

Tyleena was amazing. Ask for her

Atmosphere: 5

Service: 5

Sergio Roman II

Tyleena was a great and fantastic bartender. Very attentive, fun, and knows how to make a very balanced drink. Definitely made the visit to ricochet that much better. She was awesome.

The free games are tons of fun. We got in a little too late to grab the premium games, but still very much worth the visit.

Open until 2am on a week day, great place to bring a group, one of the better bars in town.

Atmosphere: 5

Food: 5

Service: 5

Tony Y

Tyleena is bomb dot com. What an experience. She treated us like royalty. I would come back just because Tyleena treated us so well. I hope you get the rise you deserved. Thanks for taking care of Cali folks. We’ll be back to see you.

Atmosphere: 5

Food: 5

Service: 5

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