Sam's Club Cafe

1101 73rd St, Des Moines
(515) 255-2252

Recent Reviews

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KellyandChris Phelps

When I told your employee, Tim, that the product I had been looking for had been out of stock for a week, he went and got a forklift and pulled the pallet down and got me what I needed right then! I am so impressed. Excellent customer service!

Rebecca Garcia

This location is odd. First time at this location and I don’t think I will return. They have a membership card n*** at the entrance. I entered and she made me stop and show my membership card. Never has this happened to me before at any Sam’s Club. I asked her why the other locations have never stopped me to ask to see my membership card. She said the other Iowa locations aren’t really Sam’s Clubs and that is probably why. What?

Damian York

Horrible service all around.

Robin Rinehart Renda

I recently started buying the large pack of chicken tenders. The last 2 time I weighed the chicken to see how accurate the store is and both times the weight in the package and the actual weight was off by almost a pound. I like all the other products but won’t be buying the chicken tenders anymore. I don’t appreciate being overcharged.

Mike Herron

We have been a sams club plus member for years, they now offer free grocery delivery to some members but not all doesn't make any difference about your membership. this far as I'm concerned that is discrimination plain and simple if you deliver free to one member you should do them all.

Casey Lane

I have always been a Sam's club lover, but had a very unfortunate situation lately. I had been into the store Monday morning and asked about a swing set. I was told they had one in the back and upon checking on it they discovered it was an online order that had been returned and dropped off at their store. Because of this they were unsure if they could sell it, so they took my name and number and said they would call in a couple days after they checked to see if they could se

Barry Niederklopfer

worst customer service. refused to let me in the door because i forgot my card at home

Ruben Luna

The tire department must improve their client service. Today I went to get new tires, I was told that they didn't have enough staff to get the job today and maybe not even tomorrow. What's the point about being a plus member if the service is worse that the usual business that don't require a $100.00 membership? since this is not the first time I have problems at the tire department I am seriously considering getting a Costco membership.

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