Scooter's Coffee
99 University Ave, Des Moines
(515) 244-3517
Recent Reviews
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90% of the time my order is medded up and they do nothing to fix it. People on the headset are rude and impatient all the time. All around the worst scooters in town.
Atmosphere: 1
Food: 4
Service: 1
Sign said open, website said they were open. Sat in the drive through for several minutes, even made a noise in case they didn't know I was there. Apparently they weren't interested in taking my order. As I drove out, I could clearly see someone standing inside the store. I guess they didn't want to take my order.
Service was good. My Strawberry Lime Refresher tastes like Chinese food.
I go to Scooter’s religiously and love all locations. Never had any negative experience until today. Girl had an attitude as soon as I started ordering. She butchered some of my drinks but no big deal, I assumed it was just harder to hear with all the outside noises. I ordered 5 drinks, 2 of the drinks were the same. When I got to the window, she handed me 4 drinks. I was trying to flag her down at the window but she disappeared so I went to the drive thru again.
Two things could’ve happened here. If she didn’t hear my order correctly and only charged me for 4, cool- I’ll place another order. If she charged me for 5, also cool- I’m just trying to get my 5th drink. Told her at the drive thru I ordered 5 drinks and I’m missing one— She didn’t hand me a receipt the first time so of course I had no idea if she forgot my drink or if I needed to order another drink. Either way was fine and I was polite through and through. Nope, didn’t offer a solution and instead gave a snarky “No you didn’t. You ordered 4 and you got 4” response. Whatever, I’m not gonna sit and argue at a drive thru so I still placed my order. When I got to the window and she handed my last receipt and said “Here’s proof you ordered 4 drinks” like I accused her of any wrongdoing. I didn’t bother saying anything else because why argue with someone who only wants to be right! The nasty attitude was unnecessary and gross especially when this was easily fixable. I hope you have a better day girl!
Latte I ordered with 2 extra shots, tasted like watered down milk.
I love Scooters. The place is clean, the employees are friendly and the service is fast. Coffee is the best!
Atmosphere: 5
Food: 5
Service: 5
The staff were really helpful and had positive attitudes. I was not having a great morning but their kindness turned it around.
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly! The carmelicious coffees are my favorite - iced, blended, AND hot.
The tomato and feta omelet bites are insanely delicious- and are a good portion size in my opinion.
Vegetarian options: Vegetarian option for the omelette bites. Assortment of rolls, muffins, cookies, bagels, donuts, etc.
Atmosphere: 5
Food: 5
Service: 5
Great and my favorite local coffee shop. Thank you
Atmosphere: 5
Food: 5
Service: 5
Haven’t been to this location in awhile - but it didn’t used to be this bad. Really rude workers and the drink was disgusting. This location used to have the best service and drinks. what happened?? Yikes.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I regularly frequent this location on my work days. Order is always accurate and prompt!
Atmosphere: 5
Food: 5
Service: 5
Was very disappointed when I went and got a Peanut butter crunch blender this morning and it was only half full and MOSTLY ICE, nothing in it to drink. Very disappointing
Atmosphere: 5
Food: 1
Service: 1
Love love love scooters coffee. Their everything bagel sandwich and vertigo smoothie are my go to ??I'm a little bummed they switched from red bull over to a different energy supplement for their smoothies but still taste great
Atmosphere: 5
Food: 5
Service: 5
Love Scooters. I Enjoy There Drinks.
Atmosphere: 5
Food: 5
Service: 5
I ordered through app 2 3 mini donuts and received 5 mini donuts and 1 bithday cake cookie? And the time it took to make my order could've been shorter considering there was no line, for the donuts I had they tasted good, and the coffee was good too except for having the wrong size lid.
Atmosphere: 3
Food: 3
Service: 2
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