I go to scooters daily.. usually the Altoona location which is always amazing but the university store is very hit and miss.. as i go to this one because its closer to my job i stop here frequently due to time.. today i was given the wrong order and they refuse to answer the phone! this is frustrating because my blended coffee always tastes different.. VERY upset. I ordered a bacon burrito and got a waffle sausage egg sandwich... and i cant eat sausage so its even more frustrating especially since i get rides to work!!
Chloe Cast
Scooter's is my new addition hands down!! š„š„š„
Atmosphere: 5
Food: 5
Service: 5
Josh
Friendly people, great service
Service: 5
Michael Kauzlarich
90% of the time my order is medded up and they do nothing to fix it. People on the headset are rude and impatient all the time. All around the worst scooters in town.
Atmosphere: 1
Food: 4
Service: 1
J Salesberry
Sign said open, website said they were open. Sat in the drive through for several minutes, even made a noise in case they didn't know I was there. Apparently they weren't interested in taking my order. As I drove out, I could clearly see someone standing inside the store. I guess they didn't want to take my order.
Didrik Jorgenson
Service was good. My Strawberry Lime Refresher tastes like Chinese food.
Vy Nguyen
I go to Scooterās religiously and love all locations. Never had any negative experience until today. Girl had an attitude as soon as I started ordering. She butchered some of my drinks but no big deal, I assumed it was just harder to hear with all the outside noises. I ordered 5 drinks, 2 of the drinks were the same. When I got to the window, she handed me 4 drinks. I was trying to flag her down at the window but she disappeared so I went to the drive thru again.
Two things couldāve happened here. If she didnāt hear my order correctly and only charged me for 4, cool- Iāll place another order. If she charged me for 5, also cool- Iām just trying to get my 5th drink. Told her at the drive thru I ordered 5 drinks and Iām missing oneā She didnāt hand me a receipt the first time so of course I had no idea if she forgot my drink or if I needed to order another drink. Either way was fine and I was polite through and through. Nope, didnāt offer a solution and instead gave a snarky āNo you didnāt. You ordered 4 and you got 4ā response. Whatever, Iām not gonna sit and argue at a drive thru so I still placed my order. When I got to the window and she handed my last receipt and said āHereās proof you ordered 4 drinksā like I accused her of any wrongdoing. I didnāt bother saying anything else because why argue with someone who only wants to be right! The nasty attitude was unnecessary and gross especially when this was easily fixable. I hope you have a better day girl!
Ryan Hall
Latte I ordered with 2 extra shots, tasted like watered down milk.
Mary Patterson
I love Scooters. The place is clean, the employees are friendly and the service is fast. Coffee is the best!
The staff were really helpful and had positive attitudes. I was not having a great morning but their kindness turned it around.
Atmosphere: 5
Food: 5
Service: 5
Mandy Simons
Fast and friendly! The carmelicious coffees are my favorite - iced, blended, AND hot.
The tomato and feta omelet bites are insanely delicious- and are a good portion size in my opinion.
Vegetarian options: Vegetarian option for the omelette bites. Assortment of rolls, muffins, cookies, bagels, donuts, etc.
Atmosphere: 5
Food: 5
Service: 5
Donna Hopkins
Great and my favorite local coffee shop. Thank you
Atmosphere: 5
Food: 5
Service: 5
Michael Scott
Havenāt been to this location in awhile - but it didnāt used to be this bad. Really rude workers and the drink was disgusting. This location used to have the best service and drinks. what happened?? Yikes.
Atmosphere: 1
Food: 1
Service: 1
Kristine Flatt
I regularly frequent this location on my work days. Order is always accurate and prompt!
Staff is wonderful. Order accuracy!
Food: 5
I go to scooters daily.. usually the Altoona location which is always amazing but the university store is very hit and miss.. as i go to this one because its closer to my job i stop here frequently due to time.. today i was given the wrong order and they refuse to answer the phone! this is frustrating because my blended coffee always tastes different.. VERY upset. I ordered a bacon burrito and got a waffle sausage egg sandwich... and i cant eat sausage so its even more frustrating especially since i get rides to work!!
Scooter's is my new addition hands down!! š„š„š„
Atmosphere: 5
Food: 5
Service: 5
Friendly people, great service
Service: 5
90% of the time my order is medded up and they do nothing to fix it. People on the headset are rude and impatient all the time. All around the worst scooters in town.
Atmosphere: 1
Food: 4
Service: 1
Sign said open, website said they were open. Sat in the drive through for several minutes, even made a noise in case they didn't know I was there. Apparently they weren't interested in taking my order. As I drove out, I could clearly see someone standing inside the store. I guess they didn't want to take my order.
Service was good. My Strawberry Lime Refresher tastes like Chinese food.
I go to Scooterās religiously and love all locations. Never had any negative experience until today. Girl had an attitude as soon as I started ordering. She butchered some of my drinks but no big deal, I assumed it was just harder to hear with all the outside noises. I ordered 5 drinks, 2 of the drinks were the same. When I got to the window, she handed me 4 drinks. I was trying to flag her down at the window but she disappeared so I went to the drive thru again.
Two things couldāve happened here. If she didnāt hear my order correctly and only charged me for 4, cool- Iāll place another order. If she charged me for 5, also cool- Iām just trying to get my 5th drink. Told her at the drive thru I ordered 5 drinks and Iām missing oneā She didnāt hand me a receipt the first time so of course I had no idea if she forgot my drink or if I needed to order another drink. Either way was fine and I was polite through and through. Nope, didnāt offer a solution and instead gave a snarky āNo you didnāt. You ordered 4 and you got 4ā response. Whatever, Iām not gonna sit and argue at a drive thru so I still placed my order. When I got to the window and she handed my last receipt and said āHereās proof you ordered 4 drinksā like I accused her of any wrongdoing. I didnāt bother saying anything else because why argue with someone who only wants to be right! The nasty attitude was unnecessary and gross especially when this was easily fixable. I hope you have a better day girl!
Latte I ordered with 2 extra shots, tasted like watered down milk.
I love Scooters. The place is clean, the employees are friendly and the service is fast. Coffee is the best!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff were really helpful and had positive attitudes. I was not having a great morning but their kindness turned it around.
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly! The carmelicious coffees are my favorite - iced, blended, AND hot.
The tomato and feta omelet bites are insanely delicious- and are a good portion size in my opinion.
Vegetarian options: Vegetarian option for the omelette bites. Assortment of rolls, muffins, cookies, bagels, donuts, etc.
Atmosphere: 5
Food: 5
Service: 5
Great and my favorite local coffee shop. Thank you
Atmosphere: 5
Food: 5
Service: 5
Havenāt been to this location in awhile - but it didnāt used to be this bad. Really rude workers and the drink was disgusting. This location used to have the best service and drinks. what happened?? Yikes.
Atmosphere: 1
Food: 1
Service: 1
I regularly frequent this location on my work days. Order is always accurate and prompt!
Atmosphere: 5
Food: 5
Service: 5
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