Scooter's Coffee
99 University Ave, Des Moines
(515) 244-3517
Recent Reviews
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Service was good. My Strawberry Lime Refresher tastes like Chinese food.
I go to Scooter’s religiously and love all locations. Never had any negative experience until today. Girl had an attitude as soon as I started ordering. She butchered some of my drinks but no big deal, I assumed it was just harder to hear with all the outside noises. I ordered 5 drinks, 2 of the drinks were the same. When I got to the window, she handed me 4 drinks. I was trying to flag her down at the window but she disappeared so I went to the drive thru again.
Two things could’ve happened here. If she didn’t hear my order correctly and only charged me for 4, cool- I’ll place another order. If she charged me for 5, also cool- I’m just trying to get my 5th drink. Told her at the drive thru I ordered 5 drinks and I’m missing one— She didn’t hand me a receipt the first time so of course I had no idea if she forgot my drink or if I needed to order another drink. Either way was fine and I was polite through and through. Nope, didn’t offer a solution and instead gave a snarky “No you didn’t. You ordered 4 and you got 4” response. Whatever, I’m not gonna sit and argue at a drive thru so I still placed my order. When I got to the window and she handed my last receipt and said “Here’s proof you ordered 4 drinks” like I accused her of any wrongdoing. I didn’t bother saying anything else because why argue with someone who only wants to be right! The nasty attitude was unnecessary and gross especially when this was easily fixable. I hope you have a better day girl!
Latte I ordered with 2 extra shots, tasted like watered down milk.
I love Scooters. The place is clean, the employees are friendly and the service is fast. Coffee is the best!
Atmosphere: 5
Food: 5
Service: 5
The staff were really helpful and had positive attitudes. I was not having a great morning but their kindness turned it around.
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly! The carmelicious coffees are my favorite - iced, blended, AND hot.
The tomato and feta omelet bites are insanely delicious- and are a good portion size in my opinion.
Vegetarian options: Vegetarian option for the omelette bites. Assortment of rolls, muffins, cookies, bagels, donuts, etc.
Atmosphere: 5
Food: 5
Service: 5
Great and my favorite local coffee shop. Thank you
Atmosphere: 5
Food: 5
Service: 5
Haven’t been to this location in awhile - but it didn’t used to be this bad. Really rude workers and the drink was disgusting. This location used to have the best service and drinks. what happened?? Yikes.
Atmosphere: 1
Food: 1
Service: 1
I regularly frequent this location on my work days. Order is always accurate and prompt!
Atmosphere: 5
Food: 5
Service: 5
Was very disappointed when I went and got a Peanut butter crunch blender this morning and it was only half full and MOSTLY ICE, nothing in it to drink. Very disappointing
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Love love love scooters coffee. Their everything bagel sandwich and vertigo smoothie are my go to ??I'm a little bummed they switched from red bull over to a different energy supplement for their smoothies but still taste great
Atmosphere: 5
Food: 5
Service: 5
Love Scooters. I Enjoy There Drinks.
Atmosphere: 5
Food: 5
Service: 5
I ordered through app 2 3 mini donuts and received 5 mini donuts and 1 bithday cake cookie? And the time it took to make my order could've been shorter considering there was no line, for the donuts I had they tasted good, and the coffee was good too except for having the wrong size lid.
Atmosphere: 3
Food: 3
Service: 2
I ordered through app 2 3 mini donuts and received 5 mini donuts and 1 bithday cake cookie? And the time it took to make my order could've been shorter considering there was no line, for the donuts I had they tasted good, and the coffee was good too except for having the wrong size lid.
Atmosphere: 3
Food: 3
Service: 2
Stopped at 3:40 pm today. Seemed like only one person working. Ordered 2 hot drinks- mediums- long wait to order and to get to window. No greeting. Didn’t say how much we owed. Gave her my card got one cold drink - wasn’t ours - she just looked at us. I sat there waiting for mine. She asked what else we had - I told her. She said (lied) that she only charged me for one drink. Taking the high road I said forget it and we left. She lied - she charged me $12.09. Scooters owes me $12.09. Don’t give me a credit - because I am never coming back. Get rid of your dishonest employee with the 2 inch purple fingernails.
Atmosphere: 1
Food: 1
Service: 1
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