First time visitor today. The place was cute, but I have never experienced such appalling and and naive customer service. When I requested a Turkey and provolone, I was hit with, in a most aggressive tone, “we don’t have that”. I was confused initially as it was on the menu, so I inquired further as the aforementioned statement insinuates the establishment does not carry provalone. The server responded very snappily and with a raised voice, “I know. We don’t have it!” My family and I exited the premise following, as I will not support such treatment over something so simple. Customer service 101 would suggest a response similar to, “I’m sorry, we are out of provalone today.”
Atmosphere: 3
Service: 1
Joe McCright
Great sandwiches
Atmosphere: 4
Food: 5
Service: 4
Keevin O'Rourke
Delicious and incredibly nice staff.
Atmosphere: 5
Food: 5
Service: 5
Rob Johns
Got a couple of salads for lunch. The regular size was very filling for one person.
Atmosphere: 5
Food: 5
Service: 5
John Miller
Best sandwich in downtown, probably in all of Des Moines metro. I don't know who Sarah was or why she wanted revenge, but the "Sarah's Revenge" is my favorite sandwich.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sarah's Revenge
Terri Bailey
Delicious food, lots of options. Their bread is fabulous. Lunch line gets long, but they are fast.
Atmosphere: 5
Food: 5
Service: 5
Dan
Delish!!
Atmosphere: 5
Food: 5
Service: 5
Udbhav A
The Pesto chicken and cajun chicken sandwiches from this place are probably the best in the country!I have moved away from Des Moines, but still crave for their sandwiches.
Food: 5
Thomas Jones
Good lunch place if downtown.
Atmosphere: 3
Food: 4
Service: 4
Aravind Anna
Went for lunch and it had a line but kept moving. Their menu has something for everyone. Regular sandwiches are bigger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Italian, Potato Salad, Hot Italian Hot, Pesto Chicken Melt
First time visitor today. The place was cute, but I have never experienced such appalling and and naive customer service. When I requested a Turkey and provolone, I was hit with, in a most aggressive tone, “we don’t have that”. I was confused initially as it was on the menu, so I inquired further as the aforementioned statement insinuates the establishment does not carry provalone. The server responded very snappily and with a raised voice, “I know. We don’t have it!” My family and I exited the premise following, as I will not support such treatment over something so simple. Customer service 101 would suggest a response similar to, “I’m sorry, we are out of provalone today.”
Atmosphere: 3
Service: 1
Great sandwiches
Atmosphere: 4
Food: 5
Service: 4
Delicious and incredibly nice staff.
Atmosphere: 5
Food: 5
Service: 5
Got a couple of salads for lunch. The regular size was very filling for one person.
Atmosphere: 5
Food: 5
Service: 5
Best sandwich in downtown, probably in all of Des Moines metro. I don't know who Sarah was or why she wanted revenge, but the "Sarah's Revenge" is my favorite sandwich.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sarah's Revenge
Delicious food, lots of options. Their bread is fabulous. Lunch line gets long, but they are fast.
Atmosphere: 5
Food: 5
Service: 5
Delish!!
Atmosphere: 5
Food: 5
Service: 5
The Pesto chicken and cajun chicken sandwiches from this place are probably the best in the country!I have moved away from Des Moines, but still crave for their sandwiches.
Food: 5
Good lunch place if downtown.
Atmosphere: 3
Food: 4
Service: 4
Went for lunch and it had a line but kept moving. Their menu has something for everyone. Regular sandwiches are bigger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Italian, Potato Salad, Hot Italian Hot, Pesto Chicken Melt
Restaurantji Recommends
Found a stink bug in my salad…gotta love $10 unwashed greens with insects in them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: No
Been coming since the first location, never
Atmosphere: 5
Food: 5
Service: 5
Best sandwich in the metro
Unique sandwiches, decent prices
This place never let's me down always fantastic
Atmosphere: 5
Food: 5
Service: 5
Loading...