Starbucks

220 SW 9th St Suite 110, Des Moines
(515) 800-0015

Recent Reviews

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Miranda Olson

The drinks are always delicious but the staff here made my day!!

Kamesha Thomas

I have had the worst experience with this Starbucks over the last 2 days. Usually they are great. I order using the app on 8/29/24 and I asked for light ice, no cinnamon, and 6 shots of espresso. My cup was full of ice and there was cinnamon, and you could not taste the espresso. Unfortunately I did not have time to get it corrected because I was on my way to work. On 8/30/24, I ordered the same drink using the app with the same requests and I received a cup full of ice and milk. I’m so disappointed in this store right now.

Atmosphere: 4

Food: 3

Service: 1

Josh E.

I like your cookies.

Atmosphere: 4

Food: 5

Donny Perry

I am a Grande fan of SBUX. They haven’t earned my Venti or Trenta-level fandom yet.

Atmosphere: 5

Food: 5

Service: 5

Brooke Dillon

Asks a lot of questions to customer with slight distracted, hostility. Slow-pace environment

Parking: Good.

Kid-friendliness: Yeah.

Wheelchair accessibility: I suppose.

Atmosphere: 2

Food: 5

Service: 2

robert cushman

Tried the anniversary beans. Really good flavor and reasonably priced!

Atmosphere: 5

Service: 5

Myndee H

Came here to do some work and have a coffee. Nice and quiet and the staff was nice and friendly! Would definitely come back when I'm in the area.

Wheelchair accessibility: Yes both parking and entrance.

Atmosphere: 5

Food: 5

Service: 5

Calvin Hultman, II

The staff is always really friendly, and there is rarely ever a wait on the weekend.

Atmosphere: 5

Food: 5

Service: 5

Endri Hidri

This is my favorite Starbucks I always look forward going to! Great customer service and drinks/food. The management and team are very kind, consistent and make sure you are always satisfied.

Atmosphere: 5

Food: 5

Service: 5

Andre3000

This is my favorite Starbucks I always look forward going to! Great customer service and drinks/food. The management and team are very kind, consistent and make sure you are always satisfied.

Atmosphere: 5

Food: 5

Service: 5

Liz

To agree with another review, management is racist, comments about music, customers, and employees are common. Multiple employees and a few customers have pointed it out to and in front of sherman associates management (they own this sbux) and they do not care.

Atmosphere: 1

Food: 2

Service: 5

Gallivanting Lolligagger

tad more uppity than other star*ucks but not as busy as mostwhen i

Atmosphere: 4

Food: 4

Service: 5

Terry Hudson

Most of the staff here are great individuals, my order was incorrect and once I brought it to their attention they fixed it right away. Too bad the boss and owner are racist. I saw the owner (Karen is her name?) treat me significantly different, A person of color, then the white people behind me in line.

Atmosphere: 3

Food: 2

Service: 4

T R

The barista was super friendly and recommended a great drink. He is super charming and has amazing customer service! Good job!

Atmosphere: 5

Food: 5

Service: 5

Steve Wright

I'm in there every work day and have been since the late 1940's it feels like. Every single day I receive amazing service. They know you by name, and treat you amazingly well. I cannot say enough about Rhi, Maren, Sam, and the rest. It's the best way to start my day: caffeine and customer service.

Service: 5

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