Starbucks

4503 Fleur Dr, Des Moines
(515) 953-5586

Recent Reviews

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nick worby

Fantastic friendly staff, very efficient and knowledgeable. Awesome service !!

Atmosphere: 5

Food: 5

Service: 5

Alvaro Quintano Vazquez

Went there today at 5:30. My drink was fine just wish I had a chance to ask for a straw before the worker closed the window and never looked outside again

Service: 2

Christine Larsen

I go thru the drive thru and ask for a French vanilla cappuccino and let me say it was just down right to sweet to even drink and it wasn't a cappuccino at all

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Impossible Breakfast Sandwich

Timothy Allen

Used to be reliable. Now they have messed up my order 3 times in a row and the quality has suddenly gone downhill.

Ashley Hethershaw

Dietary restrictions: Several options for dairy-free dietary needs. I love to sub oatmilk!

Atmosphere: 5

Food: 5

Service: 5

Debra Harrison

Rude service, we were ignored for at least 5 minutes, they screwed up our order 3 different times. I canceled my account because of them

Atmosphere: 1

Food: 1

Service: 1

Cathie Kentner

Great coffee as always. Friendly staff.

Service: 5

Chris c

Kelley is running this store into the ground. Please go to any other location that is run by a somewhat good human being.

Atmosphere: 1

Food: 1

Service: 1

Hamany

Nobody greeted me or asked to help for about 5 minutes.

Atmosphere: 3

Food: 5

Service: 2

Linda Maxwell

The price & accuracy of my order seems to depend on the person taking the order. Within 2 months the same order has risen from $6.90 to $8.08. I'm going to start going to a different location to see if the price varies there like other franchises.

Vegetarian options: Options available on regular menu.

Food: 5

Service: 4

Julie Hookfin

Just passing by and decided to stop by even though they had a long line. We had to repeat out order 4 times, and when we got to the window, we asked him to repeat our order back to us and still wasn't right. Once we were on the same page we paid and got our drinks. And guess what......still not right. So dissatisfied and disappointed.

Atmosphere: 3

Food: 1

Service: 1

Anna Mool

The manager publicly berated and attacked an employee until she cried all because she was wearing a watch! And when the employee apologized for forgetting about it and brought up her sick baby that's living in the hospital, the manager berated her even more telling her she would not allow her to call in in the future over a sick baby. Absolutely horrific behavior. Please have a conversation with your manager before I do.

Atmosphere: 1

Food: 1

Service: 1

Erica Catalepsy

The manager publicly berated and attacked an employee until she cried all because she was wearing a watch! And when the employee apologized for forgetting about it and brought up her sick baby that's living in the hospital, the manager berated her even more telling her she would not allow her to call in in the future over a sick baby. Absolutely horrific behavior. Please have a conversation with your manager before I do.

Atmosphere: 1

Food: 1

Service: 1

Terra McGuire

Unacceptable!!! Just pure awful behavior!! This manager should be ashamed! And fired.

Erica Catalapsy

The manager publicly berated and attacked an employee until she cried all because she was wearing a watch! And when the employee apologized for forgetting about it and brought up her sick baby that's living in the hospital, the manager berated her even more telling her she would not allow her to call in in the future over a sick baby. Absolutely horrific behavior. Please have a conversation with your manager before I do.

Atmosphere: 1

Food: 1

Service: 1

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