Subway
3940 SE 14th St, Des Moines
(515) 953-1160
Recent Reviews
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Lady inside loud and rude didn’t care to make my order will never go back there again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak & Cheese
Quick service good food
Horrible facility we waited 30-40 minutes just for our sandwiches to get made and the poor girl training was being overwhelmed by the woman “training” her and kept talking over her while she was trying to help customers and saying my flatbreads couldn’t be toasted and their bathroom was absolutely disgusting. Either close this facility or GET MORE HELP. I’d give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Shameful they had no cold toppings to add to your sandwich but still charge you with full price
Atmosphere: 1
Food: 1
Service: 1
We dined in today with our two children. The staff was humping a another person in one of the booths while we were eating. All clothes were on but that is not what I want to watch with my children while eating. There was also a bunch of teenagers in there getting free food. Not super happy that I had to pay for mine when their friend were getting it for free.. This was the worse experience I have had at a subway period.. Shame on you.
Atmosphere: 1
Food: 3
Service: 1
Shameful they had no cold toppings to add to your sandwich but still charge you with full price
Atmosphere: 1
Food: 1
Service: 1
Not so fresh use to be alot better.....couldn't use my gift card machine was down when she tried she said it was invalid so I thought it was no good went home called 1 800 number and had money on it....but now may not use the gift card cuz i don't want to go back.....
Atmosphere: 1
Food: 1
Service: 1
Went here to grab dinner after a long evening of sports with the kids... they had NOTHING, yet the doors were still opened. Had a list on the door of "we do not have......" filled an entire paper from top to bottom. Had to leave and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
New employees/management doesn't know how to reset register,watched them give person three free sandwiches and I got told off. wouldn't recommend this subway anymore
Atmosphere: 1
Service: 1
The 2 kids working the day I stopped in were GREAT ! They were VERY ATTENTIVE to their CUSTOMERS, they WORKED QUICK & EFFICIENTLY. If you ASKED for extra HEAVY on a TOPPING THEY LISTENED & did GREAT on THEIR JOBS !
A lot of times when you do so in to fast food place where you have to go inside to order you choices - too often you run into younger workers who don't want to be there in the first place & it shows in their ATTITUDE & their work !!!
These kids this day (Wednesday, May 22nd, around 5pm/at the Subway on SE 14th & Estrous) they made my day ! They were so friendly & their work ethic was great & it made for my birthday to turn out GREAT !!!
It was a young male (I don't know what the politically correct word is to use & DON'T WANT TO OFFEND ANYONE) so I'll just say that he had dark skin & the girl was caucasian.
I wish I'd have gotten their names bcuz I love for them to get recognition for their GREAT WORK ETHICS & THEIR GREAT SERVICE, & A WONDERFUL ATTITUDE TOWARDS ALL CUSTOMERS !
SO OK, IT WAS A GREAT EXPERIENCE DOING IN HERE !!!
Restaurantji Recommends
Only reason I gave one less star foe atmosphere is due to the fact one male and one female stood in back giggling the entire time while one female took orders, made sandwiches, and had to remove gloves to run register as well. Don't hire people who do nothing and take advantage of the ones who do.
Atmosphere: 4
Food: 5
Service: 5
I had an online order and it was Is supposed to be picked up at 8:20 pm
When got there at 8:05 pm
They was closed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Loved my sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Cool place.
Atmosphere: 4
Food: 4
Service: 4
The women working today had the most disrespectful attitude. They were cussing, talking trash, and threatened to beat up some customer in front of other customers. Consistently gave dirty looks to everyone. Unprofessional and extrodinarily rude. They of course werent wearing name tags. 01/10/24 at noon.
Atmosphere: 2
Food: 3
Service: 1
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