Subway

3605 Merle Hay Rd, Des Moines
(515) 278-0556

Recent Reviews

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May Leawon

Really nice working was slow but giving it to him cause he had it control all by himself and made my friends sandwich nice

Atmosphere: 5

Service: 5

Dave Wingert

Food was good as one would expect from a Subway. First Subway that i have seen with a drive thru. We had placed an order through an app and pulled into the drive thru lane to do pickup. However, we sat in the drive thru lane at the order area for a minute or two and were not acknowledged, so ended up parking and walking inside to get our sandwhiches. Staff inside acknowledged me right away, and had our meal prepared on time.

Atmosphere: 4

Food: 4

Service: 3

Andy Chen

Used a coupon for “two foot longs for $12.99” but still got charged $24. Got turkey as my protein but got charged $10 extra for a couple slices of salami on both my sandwiches. Will not be going back to this location.

Atmosphere: 2

Food: 1

Marsha Freeman

I ordered a 6 inch turkey sandwich with Provolone and everything but Spinach. I got a six inch turkey with nothing but mayonnaise. I will not be going back.

Maylin Vargas

Guy working made us wait and was very rude hardly understood us and came out to gave us our order and made us to tip him 2 dollars very unprofessional horrible experience will not be returning!

Jaime Mullen

Staff working were very rude... ordered a sandwich from the menu and the man didn't even know what went on it..told the man NO ONION but he put onions anyway and when i said something he just picked them off and threw them back in the table...1 out of 10.. definitely WOULDN'T RECOMMEND...

Kid-friendliness: I wouldn't say kid friendly because the staff was NOT friendly at all!!

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Tuna

Hannah Payne

Whoever the lady is that works there needs to be replaced. I had work at 8pm decided to stop at subway to get myself something to eat since it was close by my job. I went and ordered a ham sandwich on Italian bread. When I got to work and opened my sandwich I was soooooooo angry.!!!!there was NOOOO MEAT! What so ever on my sandwich NONE!! And it was made on the wrong bread it just looked so disgusting.!! I called the store and she answered and did not care at all.! “Ma’am there’s nothing I can do about it’ is what she told me. I had to leave work and drive back over there just for herself to make my sandwich on the wrong bread AGAIN! I said ITALIAN!! And she gaved me herbs and cheese both times.! This is my second time having a bad experience at this subway and with this lady.! I will definitely never be returning.

Atmosphere: 1

Food: 1

Service: 1

china jacinto

Employee was in lobby on phone , manager called him over , guy didn't change gloves , took a call while making our sandwich, didn't change gloves again. Meat tasted weird, cucumbers looked yellow old, tomatoes were supper soggy not fresh , lettuce was warm and slimy , drive thru order came thru. Employee took headset off to hand to another employee ,did not change gloves. Super unsanitary, gross. Will not come back

Atmosphere: 1

Food: 1

Service: 1

johana castillo

Definitely not eating there again; I was overcharged, 9.09 for a 6" just for a sandwich??
They don't understand much English and the service is rude, don't go there 😤

Atmosphere: 1

Food: 1

Service: 1

Landscaping For Coins

Outstanding staff. Thank u

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap

Justin Boyles

I've only ordered here at night, so I could be wrong, but absolutely do not order during the nighttime. Employees were talking to each other the entire time and acted like making our order was a hassle. When I paid for me food, I was glared at, then when he gave me my food and I tried to thank him, he slammed the window before I could, giving me another glare. The meatball sub had no marinara and just soggy meatballs, and I definitely will not order again if it's during the night shifts.

Atmosphere: 1

Food: 2

Service: 1

Kyle Wipf

Very friendly, with excellent food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap

codi zoller

the employees are miserable and take it out on customers.

Atmosphere: 1

Food: 1

Service: 1

Justin

I've only ordered here at night, so I could be wrong, but absolutely do not order during the nighttime. Employees were talking to each other the entire time and acted like making our order was a hassle. When I paid for me food, I was glared at, then when he gave me my food and I tried to thank him, he slammed the window before I could, giving me another glare. The meatball sub had no marinara and just soggy meatballs, and I definitely will not order again if it's during the night shifts.

Atmosphere: 1

Food: 2

Service: 1

Ross Wood

This establishment happens to be open, twenty four hours a day, one of the few very few that are in des moines area

Atmosphere: 2

Food: 5

Service: 5

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