Wendy's
4901 SE 14th St, Des Moines
(515) 285-8823
Recent Reviews
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They weren't open at 9:45am on Wednesday When the stores opens at 9am Oct 29th 25 no one in the store.
Service was slow. I normally love their Chili but today it was mostly juice. They didn't even have crackers!!
Love me some kids meal from Wendy's
Atmosphere: 5
Food: 5
Service: 5
Very rude while taking my order for DoorDash and would not let us remake it bc someone else had picked up the order
Atmosphere: 1
Food: 1
Service: 1
Ordered a double with cheese. Only missing the cheese, lettuce, tomato, mayo, onion and it was a single. Since no one was in the drive thru and they already had my money I couldn't drive off like the last 3 times I went there. Lucky I only had to wait 20 minutes. No going back, ever. Close it, like the SW 9th location, same service...
Food: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
wendys is always good the prices are not much more then mcdonalds and they have great frostys for desert
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, Wendy's Hot \u0026 Crispy Fries, Dave's Combo
Waited in the drive thru pull ahead spot for almost 30 minutes for 2 chocolate shakes.
Service: 1
Order ready in a timely manner clean store and restroom new menu items offered my food was hot and fresh great customer service
Atmosphere: 5
Food: 5
Service: 5
Food is always fine but even when there isn’t a single person inside, and only 2-3 cars in the drive through, it takes 5 times as long to get my food as it does McDonald’s, Taco Bell, etc. today I got here at 9:05 pm it is currently 9:21 and I am the 3rd car from the window still.*edit, 9:28 and I’m the 2nd car.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Sat in the drive thru for my entire 30 min lunch shift and when they finally was able to get to me it was already done too late I can't eat my lunch that I ordered and paid for because I got to go back on the clock so it was a waste of money waste of time and overall waste of judgment call on this one I thought their service would never get any lower boy was I wrong on that one
Atmosphere: 1
Food: 1
Service: 1
They were so rude we were missing food and drinks we asked them and we showed our receipt and the girl worker just threw the receipt in my face that was so rude and we didn’t get our food that we payed for.
Atmosphere: 1
Food: 1
Service: 1
The order in the app didn't make it to the store. A common problem with mobile orders according to the staff. The food was warm, yet not warm enough to melt the cheese on the chili. The chicken sandwich was dry and skimpy. Wendy's is another hit and miss option when it comes to the food.
Atmosphere: 3
Food: 3
Service: 3
Very rude workers at the window. They handed us our food but we had not received our drinks yet. When we told her this she got an attitude. They finally hand us our drinks and we are missing one. We tell them this and we get more attitude and eye rolling. Absolutely uncalled for, all we wanted was all of our items that we paid for.
Service: 1
1st for trying the muffin breakfast sandwich, and will be the last! Stale and dry the biscuits are always good should have ordered that! Potato's were ok not great! Oh well you don't know till you try so did accomplish that! Next time breakfast biscuit all the way
Atmosphere: 3
Food: 2
Service: 4
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