Wingstop
3803 Merle Hay Rd, Des Moines
(712) 570-9464
Recent Reviews
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Placed an order online just to find out an hour later that it was canceled. Call the store and told them; asked why? No answer. Money was not put back on my card, and they said, you just have to put in another order. No explanation as to why my order was canceled. No care that money was not put back on my card, and the tell me, I just have to place my order again? What a joke. Do not order from this store, i have been ordering from there since they have been open and customer service has always been crap. This store should be shut down immediately.
Service: 1
Could not place an order phone was never answered
I ordered for delivery and the food was great! Did notice they eliminated one of the reasons I order from them. They eliminated all flats or all drummies option. I order all flats but now don't have that option. Please bring it back. I feel it is a mistake!
Food: 5
Service: 5
Service was amazing. Their current employees are best of the best. Nothing to complain, food was good too.
Atmosphere: 5
Food: 5
Service: 5
My go to place for wings. Sometimes there is a wait. But worth it. Love the parmesan dusted fries as well. Very tasty.
Atmosphere: 3
Food: 5
Service: 3
While waiting for our food we went to take our kids to the bathroom as we came from the restroom area only to see two employees fighting with each other one employee was bullying the other one as we was watching we seen the employee hit the other employee twice they kept it going in front of my kids and scaring them so I asked the man to take it in the back to the office because he was scaring my kids so he turned around and started snapping at me so we went round and round whit exchange of words because he was being very disrespectful in a public place while he is working.
Atmosphere: 1
Food: 2
Service: 1
Cajun wings are my favorite. Always delicious and the dudes working are always nice.
Atmosphere: 3
Food: 4
Service: 4
Dharmesh gave me really good service and helped me pick what I wanted to get
Atmosphere: 5
Food: 5
Service: 5
12/17/25 3:30 team were so wonderful, full of energy and excitement and even better my food came out hot and tasty. Never had a better experience at a wing stop then this!
Atmosphere: 5
Food: 5
Service: 5
Jasmine did amazing customer service. Great patience. Awesome experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place so delicious
Atmosphere: 5
Food: 5
Service: 5
Ordered my food on the app… immediately left my house. We’ve just had a MASSIVE snowstorm, so I was later than planned arriving. I called prior to arrival, asked them respectfully to please make sure my food was fresh. I’ve ordered from here before and my food was ice cold, even though I was early. He got INSANELY rude, saying they couldn’t remake it, it was already made. They couldn’t even be respectful in telling me no. They hung up on me. I got my food home, sure enough it was cold and not good. I will NEVER EVER EVER order from here or the other location again. Lesson learned. The first couple times, they were slammed so I tried to be understanding. Not anymore.
Atmosphere: 1
Food: 3
Service: 1
Darshan good job
Atmosphere: 5
Food: 5
Service: 5
Darshan Patel good job
Atmosphere: 5
Food: 5
Service: 5
Kiki was the best! She gave great service and made the visit worth it!
Atmosphere: 5
Food: 5
Service: 5
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