Wingstop
521 E 14th St, Des Moines
(515) 777-1705
Recent Reviews
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Kyara was great thank you so much for the help
Atmosphere: 5
Food: 5
Service: 5
Average service, however they worked fast. Wasn't waiting long. Food was okay. Wings could have been fried harder. Cashier offered combo special that made my price more reasonable.
Atmosphere: 3
Food: 3
Service: 3
Good spot to stop! And th
Cashier Jamie is awesome!
Atmosphere: 2
Food: 5
Service: 5
10/10 food, made me throw up the next morning, would eat again
Atmosphere: 1
Food: 5
Service: 3
This incident happened two days ago !!!! I kept hopping to get the food right but For the third time they give me a wrong food and unfortunately can’t go back because I live 25 min away
The staff great but it sad that there’s a lack of giving a correct food based on what I have ordered.
New update I went back to the store and the manager name Jamie greeted me and apologized for the inconvenience and offered to give me the same order correctly!! Thank you for the service
Atmosphere: 5
Food: 5
Service: 5
Bebe is a great person fast reply simple process all of the above
Atmosphere: 5
Food: 5
Service: 5
This place has definitely changed for the better better service quality of food is on point
Atmosphere: 5
Food: 5
Service: 5
DO NOT ORDER from Wingstop! I experienced a system glitch through their app that declined my Apple Pay twice. I then paid using my husband’s debit card, only to figure out both cards were charged. I reported the issue immediately and was told a refund would process within 5-7 days, then got told later it would take 10 business days. That time has passed, and no refund has been issued. Despite multiple attempts to resolve it, I’ve been told there’s nothing more they can do about it. Ive been dealing with this situation since July 14th! This has been incredibly frustrating and disappointing, because we love Wingstop and eat there often. It’s clear that customer service and accountability are not a priority at Wingstop and I will not be returning.
ordered online, food was ready at pick up
Atmosphere: 5
Food: 5
Service: 5
Ordered a meal never got a drink. Wasn’t even offered a cup. Asked for cheese fries with the cheese on the side and they put it on the fries still. Called up there and he said he could do nothing about it. Don’t waste your time/money with theses unprofessional folks. Came on my lunch break and the only thing he could offer was for me to turn around and come this second or I’d get nothing. Won’t be wasting my time or money on this establishment.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It took 45 mi it's cause people were just talking and being on there phones and they got our order wrong!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Wr used to come in and order but since my car is in the shop we've been doing door dash food is always hot and good love those 2 ladies that are managers there treat there customers with total respect I'm sure they miss my grandbaby blond hair and blue eyes keep up the awesome work you will have us has customer has alrways
Love this place, wings are great, fries are great, customer service is great! If you haven’t tried it yet, do it! Heads up, they are on DoorDash if you wanna try it from the comfort of your own home.
The food was outstanding
The food is always consistent and delicious
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