Apparently, I just paid close to $5 for about 10 fries. Quality is falling wayyyyy off and the workers don't care either way. I wish WingStop was still around. This place is a complete joke right now.
Anonymous
Celery is ALWAYS old. Ridiculous what you pay for wings and how cheap celery is and how long it stays fresh that you get old celery please MANAGER when you read this go into storage right now go through all your salary and throw out all the old stuff.
Food: 2
Service: 3
Brittney Brooks
UPDATE***** I have not tried the food again so I’ll keep you posted but I am updating to a 5 star due to customer service the manager reached out in less than 24 hours and made this right I have high hopes ❤️
Food: 1
Joanie Pope
Definitely has changed i spent $50 on brick hard dried out wings no meat on them!! I will not be going back
Chris R
We did carry out from here. Overall Buffalo Wild Wings is a pretty good chain but this specific location has struggled since Covid. I am not sure if the owners don’t pay the staff enough or they maybe struggle with management. In looking at past reviews I will say the food has always been good and cooked properly. The problem comes in with service and accuracy. I would tell you always to check the order before leaving. We have gluten free and need traditional wings and the staff will put in boneless and when you mention they don’t think it is a big deal. Next is timing you can put in an order using the app and it is never ready on time. The latest episode was.30 minutes after the expected time frame. If you take these things into consideration you will be fine.
Nicole Loy
Went in for lunch with a group of 3, there was a party of 30 in front of us and instead of seating us we were told we had to wait while 3 or 4 employees tried to figure out how to put tables together...not rocket science and VERY poor service not even an apology for the wait. How many buffalo wild wing employees does it take to figure out how to put square tables together...at least 3 lol
Jschools 13
You guys have got to help them out and hire them some more staff. Their service is impeccable and they are clearly organized and efficient but it seems like they’re so hilariously short staffed that your company is only able to operate at half capacity with wait times over an hour. Again, they are awesome but they need reinforcements.
Atmosphere: 5
Food: 5
Service: 5
Mike M
If you order Grubhub and the driver is an hour late the driver will deliver the food that has been sitting for an hour!
Atmosphere: 1
Food: 1
Service: 1
Randy Mcphee
I'm not picky and rarely review places, but this place needs all new staff not even busy and they seem very unorganized and backed up somehow.
Carl Day
Our server during this visit was quick and attentive. However there was a huge disconnect with the kitchen. Out of our three orders nothing came out at the same time. Our first order of wings came out and some pieces were over cooked. Then the wrap came out, a few minutes later the Luke warm fries came out. Or server came and checked on us and had a confused look on their face that only 2/3 of the food came out. Then someone from the kitchen came out with the final order of wings. The only reason this is a two star review is that our server was a 5 star server. Everything else was a train wreck to the point that they forgot to sauce the chicken in the wrap.
I came to b Dubbs a few nights ago. Dead as shit and took 10+ minutes to get waited on and menus in my hands. Then another 30 plus minutes just to get my food. And the server was so rude as if I'm not supposed to be there. 1/5 will never go back there.
Atmosphere: 2
Food: 1
Service: 1
Ryan Schope
Terrible management and Customer Service had to wait 45 minutes to get my food i place the order for 540 pick up it wasn’t done until 625 kept getting told it’ll be done in a minute. When we got our food we were missing half of it. I do not recommend terrible service. Terrible food
Atmosphere: 1
Food: 1
Service: 1
Travis Murray (Moses)
Buffalo Wild Wings on BOGO night is like finding out it’s Christmas but with wings instead of presents—and honestly, I’m not mad about it. We rolled in, ready to fight the crowd for some saucy goodness, and let me tell you, they did not disappoint.
The place was BUSY, like ‘Black Friday for wings’ busy, yet somehow, the food came out hot, crispy, and smothered in sauce like it had no idea the kitchen was running at warp speed. It was so good, I’m convinced the chefs must have superpowers or a pact with the flavor gods.
If you’re not hitting up BOGO night, what are you even doing with your life? Pro tip: Bring a bib, a buddy, and an appetite because these wings are worth the chaos. Buffalo Wild Wings, you’re the real MVP of messy, delicious greatness!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Garlic Parmesan Wings, Cheese Dip, Traditional Wings
Majestic Miles Travel
I love coming here. The food is great and the service is fantastic. Alex was our server and did a phenomenal. I would highly recommend this place. Travel photographer from Galena, IL.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings
Hailey Loso
Shitty service, waited for a mobile order for an hour and 45 mins when it was supposed to be done way before we even got there.
Apparently, I just paid close to $5 for about 10 fries. Quality is falling wayyyyy off and the workers don't care either way. I wish WingStop was still around. This place is a complete joke right now.
Celery is ALWAYS old. Ridiculous what you pay for wings and how cheap celery is and how long it stays fresh that you get old celery please MANAGER when you read this go into storage right now go through all your salary and throw out all the old stuff.
Food: 2
Service: 3
UPDATE***** I have not tried the food again so I’ll keep you posted but I am updating to a 5 star due to customer service the manager reached out in less than 24 hours and made this right I have high hopes ❤️
Food: 1
Definitely has changed i spent $50 on brick hard dried out wings no meat on them!! I will not be going back
We did carry out from here. Overall Buffalo Wild Wings is a pretty good chain but this specific location has struggled since Covid. I am not sure if the owners don’t pay the staff enough or they maybe struggle with management. In looking at past reviews I will say the food has always been good and cooked properly. The problem comes in with service and accuracy. I would tell you always to check the order before leaving. We have gluten free and need traditional wings and the staff will put in boneless and when you mention they don’t think it is a big deal. Next is timing you can put in an order using the app and it is never ready on time. The latest episode was.30 minutes after the expected time frame. If you take these things into consideration you will be fine.
Went in for lunch with a group of 3, there was a party of 30 in front of us and instead of seating us we were told we had to wait while 3 or 4 employees tried to figure out how to put tables together...not rocket science and VERY poor service not even an apology for the wait. How many buffalo wild wing employees does it take to figure out how to put square tables together...at least 3 lol
You guys have got to help them out and hire them some more staff. Their service is impeccable and they are clearly organized and efficient but it seems like they’re so hilariously short staffed that your company is only able to operate at half capacity with wait times over an hour. Again, they are awesome but they need reinforcements.
Atmosphere: 5
Food: 5
Service: 5
If you order Grubhub and the driver is an hour late the driver will deliver the food that has been sitting for an hour!
Atmosphere: 1
Food: 1
Service: 1
I'm not picky and rarely review places, but this place needs all new staff not even busy and they seem very unorganized and backed up somehow.
Our server during this visit was quick and attentive. However there was a huge disconnect with the kitchen. Out of our three orders nothing came out at the same time. Our first order of wings came out and some pieces were over cooked. Then the wrap came out, a few minutes later the Luke warm fries came out. Or server came and checked on us and had a confused look on their face that only 2/3 of the food came out. Then someone from the kitchen came out with the final order of wings. The only reason this is a two star review is that our server was a 5 star server. Everything else was a train wreck to the point that they forgot to sauce the chicken in the wrap.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
I came to b Dubbs a few nights ago. Dead as shit and took 10+ minutes to get waited on and menus in my hands. Then another 30 plus minutes just to get my food. And the server was so rude as if I'm not supposed to be there. 1/5 will never go back there.
Atmosphere: 2
Food: 1
Service: 1
Terrible management and Customer Service had to wait 45 minutes to get my food i place the order for 540 pick up it wasn’t done until 625 kept getting told it’ll be done in a minute. When we got our food we were missing half of it. I do not recommend terrible service. Terrible food
Atmosphere: 1
Food: 1
Service: 1
Buffalo Wild Wings on BOGO night is like finding out it’s Christmas but with wings instead of presents—and honestly, I’m not mad about it. We rolled in, ready to fight the crowd for some saucy goodness, and let me tell you, they did not disappoint.
The place was BUSY, like ‘Black Friday for wings’ busy, yet somehow, the food came out hot, crispy, and smothered in sauce like it had no idea the kitchen was running at warp speed. It was so good, I’m convinced the chefs must have superpowers or a pact with the flavor gods.
If you’re not hitting up BOGO night, what are you even doing with your life? Pro tip: Bring a bib, a buddy, and an appetite because these wings are worth the chaos. Buffalo Wild Wings, you’re the real MVP of messy, delicious greatness!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Garlic Parmesan Wings, Cheese Dip, Traditional Wings
I love coming here. The food is great and the service is fantastic. Alex was our server and did a phenomenal. I would highly recommend this place. Travel photographer from Galena, IL.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings
Shitty service, waited for a mobile order for an hour and 45 mins when it was supposed to be done way before we even got there.
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