Often I avoid Burger King but I gave it a shot this evening and went through the drive through. The woman who took my order and handed me the food was so polite. My food was fast, hot, and tasted great. Very happy with the experience.
Food: 5
Service: 5
Miranda Bixler
My daughter is autistic and were here maybe everyday... because its her comfort food. Bri and the team ate amazing, they always make sure shes got what she needs! And we appreciate it sooo much
Ben Tatro
The server made the dine in experience great. The kids loved their burgers.Ice cream was on point
Atmosphere: 2
Food: 4
Service: 5
James Condy
We have been eating at this burger 4 times a week for breakfast and atleast twice a week for dinner. We work over nights so breakfast is hot and fresh at 6am. Before heading into work, nothing beats a whopper. The even staff can be hit and miss with getting orders right. I think they average about 50/50 for getting it right. They have always corrected the issue if we catch it before leaving the parking lot!
Atmosphere: 5
Food: 5
Service: 4
Curtis
Ethan was absolutely the most polite and professional burger king employee Ive had the pleasure of meeting. Great attitude with a smile. Wish I could find more people like Ethan!
Atmosphere: 5
Service: 5
Riley Carpenter
Manager said not to eat here if I'm broke and to get a job...didn't know using a coupon they gave me means I'm broke 🤷 also stopped in for lunch while on route and was in a work van but that just shows the level of intelligence ok Bugerking managers
Atmosphere: 1
Food: 4
Service: 1
Josh Carter
Food was good, service could have been more friendly, place could have been cleaner
Atmosphere: 3
Food: 4
Service: 3
Gabriella Craig
I ordered a bacon king sandwich and when I opened it it had hair in it not expecting this
Atmosphere: 3
Service: 2
Roberta Arthofer
Service was great, no wait time, but the bun was so hard couldn't eat it, thankfully the fries were hot
Got the new fried pickle ranch sandwich and fires both where nasty sandwich had no taste and fries where the worst I've had only think that was good was the drink wife got a Royal chicken sandwich as soon as she copy it there was hair in side the sandwich never going back
Atmosphere: 1
Food: 1
Service: 1
Rob Dodd
Great experience and food was fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Hamburger
Joshua H
I mainly work at night, and didn't have any lunch yesterday, due to the fact that I don't work well on a full stomach. For that reason as well, I did not have any dinner, as I work at night, and was driving to work for about 5 hours last night, then after working, driving another 4 hours back to Dubuque, and I chose this burger king, due to the number of stars, and the distance from my place. When I approached the counter, the gentleman that I spoke to, was very polite, and professional, and I hold nothing against the staff whatsoever. I'm sure the food here is very good, and the staff works very hard to make every customer happy. However, it seems that the old slogan of Burger King, "Have It Your Way", is no longer in effect. I arrived at 9:45 roughly in the morning, and was really craving a lunch/dinner like meal from Burger King. I even quoted the "Have It Your Way" slogan, as I had asked if they could make me a burger and fries, and they said they can't do that until 10:30 a.m. I explained that the breakfast sandwiches and meals rip my stomach to shreds, and he apologized, but its policy. When did policy, take over compassion add human understanding, and the willingness to do for others in a special situation? That would have been true customer service, but instead, these people are bound by Burger King policies and schedules. They cannot falter from these policies and schedules, or be penalized most likely by their superiors, who probably went to Burger King College to obtain the great position that they hold! I'm going to go find a Culver's or a Freddy's. Perhaps they will serve me a bacon double cheeseburger and large fries this early in the morning.
Atmosphere: 5
Food: 2
Service: 2
Debby Stratton
Could care less if u went there or not
Service: 2
Recommended dishes: Double Cheeseburger
Dylan Bahl
I believe that this burger King has pretty good food, however as with most drive-thru places, there are some problems.
Real friendly like
Atmosphere: 5
Food: 5
Service: 5
Often I avoid Burger King but I gave it a shot this evening and went through the drive through. The woman who took my order and handed me the food was so polite. My food was fast, hot, and tasted great. Very happy with the experience.
Food: 5
Service: 5
My daughter is autistic and were here maybe everyday... because its her comfort food. Bri and the team ate amazing, they always make sure shes got what she needs! And we appreciate it sooo much
The server made the dine in experience great. The kids loved their burgers.Ice cream was on point
Atmosphere: 2
Food: 4
Service: 5
We have been eating at this burger 4 times a week for breakfast and atleast twice a week for dinner. We work over nights so breakfast is hot and fresh at 6am. Before heading into work, nothing beats a whopper. The even staff can be hit and miss with getting orders right. I think they average about 50/50 for getting it right. They have always corrected the issue if we catch it before leaving the parking lot!
Atmosphere: 5
Food: 5
Service: 4
Ethan was absolutely the most polite and professional burger king employee Ive had the pleasure of meeting. Great attitude with a smile. Wish I could find more people like Ethan!
Atmosphere: 5
Service: 5
Manager said not to eat here if I'm broke and to get a job...didn't know using a coupon they gave me means I'm broke 🤷 also stopped in for lunch while on route and was in a work van but that just shows the level of intelligence ok Bugerking managers
Atmosphere: 1
Food: 4
Service: 1
Food was good, service could have been more friendly, place could have been cleaner
Atmosphere: 3
Food: 4
Service: 3
I ordered a bacon king sandwich and when I opened it it had hair in it not expecting this
Atmosphere: 3
Service: 2
Service was great, no wait time, but the bun was so hard couldn't eat it, thankfully the fries were hot
Food: 2
Service: 5
Restaurantji Recommends
Got the new fried pickle ranch sandwich and fires both where nasty sandwich had no taste and fries where the worst I've had only think that was good was the drink wife got a Royal chicken sandwich as soon as she copy it there was hair in side the sandwich never going back
Atmosphere: 1
Food: 1
Service: 1
Great experience and food was fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Hamburger
I mainly work at night, and didn't have any lunch yesterday, due to the fact that I don't work well on a full stomach. For that reason as well, I did not have any dinner, as I work at night, and was driving to work for about 5 hours last night, then after working, driving another 4 hours back to Dubuque, and I chose this burger king, due to the number of stars, and the distance from my place. When I approached the counter, the gentleman that I spoke to, was very polite, and professional, and I hold nothing against the staff whatsoever. I'm sure the food here is very good, and the staff works very hard to make every customer happy. However, it seems that the old slogan of Burger King, "Have It Your Way", is no longer in effect. I arrived at 9:45 roughly in the morning, and was really craving a lunch/dinner like meal from Burger King. I even quoted the "Have It Your Way" slogan, as I had asked if they could make me a burger and fries, and they said they can't do that until 10:30 a.m. I explained that the breakfast sandwiches and meals rip my stomach to shreds, and he apologized, but its policy. When did policy, take over compassion add human understanding, and the willingness to do for others in a special situation? That would have been true customer service, but instead, these people are bound by Burger King policies and schedules. They cannot falter from these policies and schedules, or be penalized most likely by their superiors, who probably went to Burger King College to obtain the great position that they hold! I'm going to go find a Culver's or a Freddy's. Perhaps they will serve me a bacon double cheeseburger and large fries this early in the morning.
Atmosphere: 5
Food: 2
Service: 2
Could care less if u went there or not
Service: 2
Recommended dishes: Double Cheeseburger
I believe that this burger King has pretty good food, however as with most drive-thru places, there are some problems.
1. Whenever I go there they aren't open
2. Drive thru staff sometimes seem careless
Otherwise it's a pretty basic burger king.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chicken Fries, Mozzarella Fries
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