Charlotte's Coffee House Drive Thru

Went in there around 3:00 to get a Chai Tea to finish out the day. Person at the order line was just standing there visiting with the blond guy who was taking orders. They kept visiting and finally she started ordering but then the two kept visiting also. I stood there for a little while longer and then this dark haired girl came up to the front and started visiting also - not asking me if she could help. Finally I said on a rather loud voice, could you tell me where I can order. She then said order line was where the two were visiting. The lady finally took the hint and the blond kid did take my order and then let me wait another 10 min. For just a chai! I am old but not stupid - very poor service and we have always liked Charlotte’s when we come to Dubuque but not anymore! Back to Starbucks!!!

Their fall drinks are amazing! Such a cute coffee shop and definitely very popular!

Thankful to have a local coffee place so close to work! Love trying to new monthly drinks ? also so convenient being able to order ahead

Atmosphere: 4

Food: 4

Service: 4

Drive threw took a min but great coffee

Food: 5

Service: 5

The food and coffee is amazing 💛 the staff is super sweet too. The atmosphere gives a very relaxing vibe!

The drive through location is quick and easy. Good quality for what it is, limited menu options which is fine becasue it means they can get through the line quickly. I prefer this for pickup over the downtown location just for the logistics and wait times. Very friendly staff!

Atmosphere: 4

Food: 4

Service: 5

Lil spends but great

Atmosphere: 5

Food: 5

Service: 5

Love the coffee. I love the cappuccinos there! Definitely recommend if your looking for local places to buy coffee from!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oaty Mocha Overload

Charlotte's is such a treasure in Dubuque. My family was there for four days and out of all the restaurants and stops that we had, this is what stood out. The coffee was extremely aromatic and unlike any that I've had. For lunch, I got the Chicken Quesadilla which was fantastic; it's not common to find food like this in a coffee house. Almost everyone in my family bought merchandise from Charlotte's since it left such an impression!

Atmosphere: 5

Food: 5

Service: 5

My wife and I love this coffee place. Very friendly staff.

Service: 5

best panini I've ever had, best acaii bowl I've ever had. Charlotte's signature & pb&b acaii

Charlotte’s has had the best Acai bowls around for years, and I’ve ordered food from them regularly throughout the years of working in Dubuque. But last time I ordered from them, I paid $17 for a “Large” acai bowl (before fees) and received this. I immediately called the store instead of complaining through doordash, online reviews, etc. and they were very apologetic and refunded me right away. So I gave it another shot and placed another order today for an Acai bowl but received the same exact thing. These bowls used to be huge. I should not be paying $20 after fees to get a tiny fruit bowl and still be hungry.. I love to support small businesses but what is this?! Sadly I’m not returning here:(

The coffee was phenomenal! I definitely recommend the peanut butter cup latte?The food, not so much...

Atmosphere: 4

Food: 1

Service: 5

Wasn't there

Felt strange to pull to the back of a drug store but the service was wonderful and the coffee was spectacular! Will be visiting every time I’m in Dubuque!