Copper Kettle
2987 Jackson St, Dubuque
(563) 845-0567
Recent Reviews
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We stopped in after a long drive during a baseball tournament when we noticed online that the menu looked appealing. We had a group of 3. We were greeted right away by who appeared to be the owner who was on her way out the door and were seated at a booth. The atmosphere is nice. However, we waited quite a while to be greeted by our server considering there were only a handful of tables sat. No problem. When menus were dropped off there was a spider crawling across my menu. Okay, stuff happens. We ordered 3 entrees and nachos for an appetizer. Salads were brought before the appetizer and when I opened my silverware there was a long hair inside. Once again, stuff happens. Nachos came out next and they were okay. Certainly wouldn’t recommend. Then our 3 entrees came. We ordered the meatloaf, fish and chips and scallop risotto. The meatloaf was incredibly dry and hard. Only a few bites were eaten. The scallop risotto was disgusting. The scallops were overcooked and the risotto was so salty it was barely edible. The fries with the fish and chips tasted sour, like dirty fryer oil. The fish was almost good, but also tasted like oil. I ate one piece and 2-3 fries and couldn’t stomach anymore. Overall the food was incredibly disappointing. We ate what we could because we were very hungry and in a hurry. Our server didn’t come back to the table between dropping off the food and coming to ask if we needed boxes. She did not ask how the food was, just saw 2 plates that were barely touched and the risotto that was a little more than half eaten and brought our bill. After tip our bill was $124 for 3 entrees, nachos, and 2 sodas, which had it been good, would have been fine, but for the quality of the food it’s ridiculous. We were in a rush so we paid and left and moved on but after a couple days we’re still talking about how disappointing it was.
Terrible service. Shame for a place that has such good reputation. Watched groups arrive after us, eat, and leave before our food was ever served. Waitress offered no apology for any of this. Had to get up and go to the bar to get silverware once the food finally came, she just served it and practically ran away from us. Worst dining experience I've had in years.
The Cheese Curds are crazy good!
we were seriously disappointed. I recommend avoiding this place.
All around disappointed. Trying to dine here was a mistake.
Good food and service BUT extremely noisy when we were there, so probably not the place for, say, a marriage proposal. I'm sure it depends on time of day too. We were there for dinner around 6.
Great atmosphere with a phenomenal menu! The staff is very polite, friendly and had a great sense of humor. The food was delicious and the presentation of the food was fantastic! Definitely my top restaurant experience by far. Thank you!
Loved the cozy atmosphere and friendly service at Copper Kettle. The food was delicious — highly recommend the signature dishes!
Delicious meals. One of the best broasted chicken dinner I have ever eaten. Highly recommend this place.
Great wings and appetizers... great atmosphere, LOVE IT here..
Restaurantji Recommends
used to be great not so much now. The mussels were full of sand. BLT was on dry bread; very little mayo, lettuce or tomato. It's a pretty simple sandwich, so was disappointed.
Very good service and food!!
Amazing job - Chris B is an asset! Made us wonderful drinks!
We had a group of 5 people and was told the wait was 30-45 minutes. We waited 20 minutes and asked politely how much longer when the host came by, and was told that there were no more reservations in front of us, and we were next. Waited another 20 minutes (40 total) and was told a reservation was in front of us and we needed another 30-40 minutes. BTW our group was mostly asian. I don't want to accuse anyone of racism without real proof, but if it's not that then I don't know what it is. Maybe incompetence. The host was also rude.
Atmosphere: 1
Service: 1
Great place.
Atmosphere: 5
Food: 5
Service: 5
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