Absolutely ridiculous! Has gone way downhill since the old manager Deb left! Forgot to bring out a meal, we had to go up & confront them about it & then had to wait even longer to receive it while the other 4 people in the order had their food & was eating! Son & his friend went up to order a malt & Oreo blizzard. Ordered it together. Malt got brought out while the blizzard sat up at the window. Son had to go up & ask for it. No apologies or anything. Definitely will not be back! This isn’t how you run a business or make an error correct!
Atmosphere: 2
Food: 3
Service: 1
Brady Schmitz
Visited this place twice years ago. Very clean and good
Atmosphere: 5
Food: 5
Service: 5
Jim Collins
I'm used to fast food places being run down with poor customer service. This was a delight.
Atmosphere: 5
Food: 5
Service: 4
Shad Fiferlick
Grease
Atmosphere: 5
Food: 4
Service: 5
Robert Neiers
Classic DQ with very friendly
Atmosphere: 5
Food: 5
Service: 5
Tracy Parlier
After an already stressful day 2 hours into a 3.5 hour trip for upcoming doctor apts for our daughter. We stopped for dinner Andrew was extremely kind & helpful. We encountered 2 other employees who were also outstanding. I mentioned to one that my sandwich order was odd she replied hey you’re the one eating it, it should be how you want it. I Loved that outlook. The lettuce on my sandwich was very fresh probably one of the best fast food places we have encountered over our 6 years of traveling for medical appointments.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Blizzard
Anthony Holland (Tony)
10/10 on service, speed, and product.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Banana Split, Blizzard
Heather Wulff
Rude rude rude. Bridget was extremely rude on the drive through intercom then when we waited for our food we watched her throw her hands up and shake her head the entire time taking the person behind us
Atmosphere: 1
Food: 3
Service: 1
Kirsten Mentz
They always do great even when they are understaffed. love the chicken basket there. Ice cream is the #1 spot for the kiddos and I!
Slower service needs work. Customers inside restaurant should take priority over phone orders.
Atmosphere: 3
Food: 3
Service: 3
Sue Fenstermacher
Chicken strips meal 7.00 and including sundae.Restaurant and bathroom were spotless. Its a good place for lunch and dinner or just ice cream.Features: Indoor seatsParking: Lots of parking placesKid-friendliness: Kids menuWheelchair accessibility: Has wheel chair accessibility indoor an outdoor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip
Jerry Petersen
Nothing better than DQ on the way home from Fishing Wisconsin for a week....
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Blizzard
Rob Fleischer
The food was good
Atmosphere: 5
Food: 5
Service: 5
Liam relaxation is fun
the worker was cute but I couldn't tell if he was gay but he had an ear piercing but I could not tell so if you know the cutie patootie who works there please tell me if he's gay ????Vegetarian options: they had many!
Absolutely ridiculous! Has gone way downhill since the old manager Deb left! Forgot to bring out a meal, we had to go up & confront them about it & then had to wait even longer to receive it while the other 4 people in the order had their food & was eating! Son & his friend went up to order a malt & Oreo blizzard. Ordered it together. Malt got brought out while the blizzard sat up at the window. Son had to go up & ask for it. No apologies or anything. Definitely will not be back! This isn’t how you run a business or make an error correct!
Atmosphere: 2
Food: 3
Service: 1
Visited this place twice years ago. Very clean and good
Atmosphere: 5
Food: 5
Service: 5
I'm used to fast food places being run down with poor customer service. This was a delight.
Atmosphere: 5
Food: 5
Service: 4
Grease
Atmosphere: 5
Food: 4
Service: 5
Classic DQ with very friendly
Atmosphere: 5
Food: 5
Service: 5
After an already stressful day 2 hours into a 3.5 hour trip for upcoming doctor apts for our daughter. We stopped for dinner Andrew was extremely kind & helpful. We encountered 2 other employees who were also outstanding. I mentioned to one that my sandwich order was odd she replied hey you’re the one eating it, it should be how you want it. I Loved that outlook. The lettuce on my sandwich was very fresh probably one of the best fast food places we have encountered over our 6 years of traveling for medical appointments.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Blizzard
10/10 on service, speed, and product.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Banana Split, Blizzard
Rude rude rude. Bridget was extremely rude on the drive through intercom then when we waited for our food we watched her throw her hands up and shake her head the entire time taking the person behind us
Atmosphere: 1
Food: 3
Service: 1
They always do great even when they are understaffed. love the chicken basket there. Ice cream is the #1 spot for the kiddos and I!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Dog Combo, Fries, Crispy Chicken blt Salad, Cheese Curds, Banana Split, Cheeseburger, Cheesecake, Choco Brownie, Brownie, Cookie, 1 2 lb Cheese Grillburger Combo, Sandwich, Chicken Strip, Hamburger, 1 3 lb Double with Cheese Combo, 1 4 lb Bacon Cheese Grillburger Combo, Hamburger Kid's Meal, Blizzard, Chicken Strip Basket, Strawberry
advertized 99 cent blizzard but didnt say it was the app but still the best dairy queen in dubuque
Restaurantji Recommends
Slower service needs work. Customers inside restaurant should take priority over phone orders.
Atmosphere: 3
Food: 3
Service: 3
Chicken strips meal 7.00 and including sundae.Restaurant and bathroom were spotless. Its a good place for lunch and dinner or just ice cream.Features: Indoor seatsParking: Lots of parking placesKid-friendliness: Kids menuWheelchair accessibility: Has wheel chair accessibility indoor an outdoor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip
Nothing better than DQ on the way home from Fishing Wisconsin for a week....
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Blizzard
The food was good
Atmosphere: 5
Food: 5
Service: 5
the worker was cute but I couldn't tell if he was gay but he had an ear piercing but I could not tell so if you know the cutie patootie who works there please tell me if he's gay ????Vegetarian options: they had many!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Blizzard